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MyChargeBack
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MyChargeBack

mychargeback.com

Overview

MyChargeBack has a rating of 3.4 stars from 423 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyChargeBack most frequently mention good advice, customer service and great help. MyChargeBack ranks 416th among Financial Advisory sites.

service
29
value
27
shipping
8
returns
8
quality
26
This company does not typically respond to reviews
Texas
1 review
0 helpful votes
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Caller identified himself and told me his actual location. Gave a summary of the company. Gave me a quick rundown of my problem.

Date of experience: October 3, 2022
Reuben E. MyChargeBack Rep
over a year old

That's because we're honest John! Thanks for the feedback.

Australia
1 review
0 helpful votes
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Really appreciate the help and someone that can genuinely help me.

Date of experience: February 8, 2024
Reuben E. MyChargeBack Rep
over a year old

And we appreciate your having turned to us Alison!

Canada
1 review
0 helpful votes
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Well explanatory about is company by Benjamin
He give you time to research about is company before you make a decision

Date of experience: March 29, 2022
Reuben E. MyChargeBack Rep
over a year old

Thank you for the review Alfred. You're welcome to contact us again for any additional information.

Netherlands
1 review
2 helpful votes
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Very bad company
July 29, 2020

MyChargeBack have not get my money back and the have closed my case. Paid them money but a lot of prommise but no money back.

Date of experience: July 29, 2020
Reuben E. MyChargeBack Rep
over a year old

Also, Rody, if you could please post this review on our Trustpilot account, it will get many more views and make much more sense in our more than 250 client reviews we have over there. The few reviews (both positive and negative) here at SiteJabber do not give a full enough range of client experiences that are posted on our Trustpilot profile.

Colorado
1 review
0 helpful votes
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The information given was great
October 4, 2023

The information given was great. Walked me through all the steps and was very informative and helpful

Date of experience: October 4, 2023
Reuben E. MyChargeBack Rep
over a year old

Great to know we helped Jared, and we've let your agent know.

Israel
1 review
0 helpful votes
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I spoke with Sam who was very knowledgeable and knew what he was doing. Was very kind and transparent and honest.

Date of experience: August 17, 2021
Reuben E. MyChargeBack Rep
over a year old

Thank you for the review. We've let Sam know.

Australia
1 review
1 helpful vote
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It was awesome information that Nathan provided and I will be passing on the company details for anyone interested.

Date of experience: May 25, 2022
Reuben E. MyChargeBack Rep
over a year old

Thanks Peter. We appreciate that, and have let Nathan know.

Nevada
1 review
0 helpful votes
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Very knowledgeable, kind, courteous and had great idea about what I need to do with my particular issue.

Date of experience: May 22, 2023
Reuben E. MyChargeBack Rep
over a year old

We appreciate the vote of confidence Tammy, and were pleased to have been able to assist.

Netherlands
1 review
0 helpful votes
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Found them on the internet very helpful and very...
Attentive. I could not recommend them enough. I hope that my money will be recoverd.

Date of experience: February 15, 2021
Georgia
1 review
0 helpful votes
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Nathan was immensely helpful in preventing a scam for more money to a NonLicensed cryptocurrency account.

Date of experience: September 12, 2022
Reuben E. MyChargeBack Rep
over a year old

He was just doing his job Sandra! But we're still happy to hear that from you!

Canada
1 review
8 helpful votes
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Don't give them your money... they will scamm you like the original scammers. They are probably the same companies

MyChargeBack attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 2, 2022
Reuben E. MyChargeBack Rep
over a year old

We view the refusal of the respondent to identify him or herself as a confirmation that this is a fake review, perhaps posted by a competitor.

Canada
2 reviews
4 helpful votes
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The staff were curteous and well informed
October 3, 2022

The staff were curteous and well informed. The process was explained in a clear manner and were supportive of my situation.

Date of experience: October 3, 2022
Reuben E. MyChargeBack Rep
over a year old

That's what we're here for Mazen!

Serbia
1 review
1 helpful vote
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Miriam was wonderful, helpful, profesional, kind and has clarified to me everything. Thanks a lot! Keep the good work

Date of experience: December 19, 2023
Reuben E. MyChargeBack Rep
over a year old

Indeed she is Boris! And we certainly will keep up the good work!

Australia
1 review
0 helpful votes
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I got appproached by Jack stevens about a very old bookmakers account that went belly up. However Jack from Btc transactions convinced me that I had 11+bitcoins outstanding and he would help me get it,, I initially paid $250 into a Ollie cash machine, and bought some bitcoin,,he forwarded me a QR code so that I could pay cash into that account, then he said because it was an old account 2008, the system has changed and I needed to pay insurance of 2600,, which I unfortunately did, then he needed another 3500 to pay for fees associated with the transfer, and as I asked him to put into a bank that when he asked for another 4500, which I haven't paid,
Then he created a elitealcoin page which allegedly told me I was due 740,000 dollars, on looking deeper into the alitealtcoin web site you will see it is just a face, none of the actual highlights go any further than the first page, plus there are several grammar faults,,I found this community page and sent of a note and am very grateful for the quick response.

Date of experience: December 4, 2023
Reuben E. MyChargeBack Rep
over a year old

That's exactly how a classic bitcoin scam works Tony. It starts with $250 and then they attempt to cajole you into despoiting more money by dangling the prospect of a huge return, or they ask you to pay for insurance or even taxes. Luckily you spotted the signs early.

Canada
1 review
0 helpful votes
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It's great to have chargeback
October 11, 2023

It's great to have chargeback. If you are having problems about scammer or you have been scammed, charge back will help you.

Date of experience: October 11, 2023
Reuben E. MyChargeBack Rep
over a year old

We certainly will!

Missouri
3 reviews
0 helpful votes
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VERY RESPECTFUL, KIND AND STRAIGHT TO THE POINT,...
February 21, 2023

VERY RESPECTFUL, KIND AND STRAIGHT TO THE POINT, I HAD MORE INFORMATION TO TDAY.IT REALLY HELP ME OUT AN FEEL BETTER. I FEEL I ACCOMPLISHED SOME HOODCTHING TODAY. THAMK YOU SO VERY MUCH

Date of experience: February 21, 2023
Reuben E. MyChargeBack Rep
over a year old

We're pleased that you turned to us Yolanda and wish you all the best moving forward.

New Zealand
1 review
3 helpful votes
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I am delighted with the professionalism in the whole process. The videos at each step are really a nice touch. My agent Lisa gave me several conversations before I made any commitment to payment. All of which were helpful and insightful. They answered all of my many questions very well and were always prepared in the meetings. I look forward to seeing how recovery develops over the coming months.

The consultation(s) showed sympathy and explained a logical process that simply made sense. Lisa was a great agent! Whilst there are no guarantees, I hear of increasing success and am not surprised with the knowledge base I have seen My Chargeback has in podcasts, articles, webpages and consultations.

The documentation portal was clear. After submitting all of my documents and list of deposits I received a crypto trace report in less than 3 weeks despite this process typically taking much longer. They successfully identified the exchanges where my crypto was cashed out!

Shortly I filed a police report and I have only just sent the police detective details through to the crypto team.
I have been frequently reminded by the crypo-team to proceed to the next step and I commend them on being very active.

I will require Chargeback's assistance in obtaining the KYC information from the exchanges to proceed further in my case. They have provided some initial guidance on this in their report already!

Going after the exchanges will be nice as well as the banks. The scammer will of course be ideal! But I understand I am at the early stage in this process.

Getting help with explaining things to the police around what they need to do will be the game changer I need to increase my chances of success.

Thanks very much, My Chargeback. I have great confidence in you and I hope this ends in success.

Date of experience: June 24, 2022
Reuben E. MyChargeBack Rep
over a year old

Wow C. M. C., thanks for spelling out what we do and how we do it in such a comprehensive manner! We've let everyone who has been handling your case about your review too!

Australia
1 review
0 helpful votes
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I was happy to hear from you it has put me at ease Miriam was helpful thankyou

Date of experience: September 26, 2023
Reuben E. MyChargeBack Rep
over a year old

We appreciate the feedback Julie, and have let Miriam know. All the best.

Israel
1 review
0 helpful votes
Follow Rob W.
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Exclusive Customer Service
Help provided loads of value
Analyze Detect and Solve
They will resolve your chargeback problems and are truly honest

Date of experience: June 8, 2021
Reuben E. MyChargeBack Rep
over a year old

Rob: Thank you for your review and for providing valuable feedback on our services. Our free consultations are designed to ensure that consumers are equipped with fact-based, honest advice regarding their alternatives in card-not-present transaction disputes. Our team of experienced professionals has handled many cases like yours. Thanks again.

Netherlands
1 review
0 helpful votes
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Very kind person that explains clearly how you work and how long the procedure will take.

Date of experience: July 15, 2022
Reuben E. MyChargeBack Rep
over a year old

Glad to know that we are able to assist Tom. Thanks for the review.