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MyBuilder

How would you rate MyBuilder?
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GB
1 review
0 helpful votes
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Groundwork
September 19, 2020

Excellent job by a professional tradesman. Very good he carried out survey explained what would be done and completed the project on time on time. I would use them again.

Date of experience: September 19, 2020
GB
1 review
0 helpful votes
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Fencing
February 22, 2022
Updated review

I had used Paul cotterill fencing to do a job last year I was so pleased with his work and professionalism that I have just used him again to do another fencing job I would 100% recommend him to anyone please consider him for your job

Date of experience: February 21, 2022

Fencing
November 14, 2021
Previous review

I used Paul cotterill to do my fencing job he came and looked at the job gave me a quote I excepted it I am so pleased with his work he was very nice and professional I would definitely use him again and I would certainly recommend him

Date of experience: November 12, 2021
GB
1 review
0 helpful votes
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Helpful
August 7, 2020

Using My Builder was the right thing to do, we found Global tree and landscaping through them, Nick and his team did an excellent job, just as we wanted and more than helpful.
Bob & Diane.

Date of experience: August 6, 2020
GB
1 review
0 helpful votes
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Damp proofing
July 13, 2020

Great service and very reasonable on price, D&C Damp Proofing, very professional, and honest, Dean, completed my job to a high level of standard, cannot fault them.
Highly recommended

Date of experience: July 13, 2020
GB
1 review
13 helpful votes
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Registered as a building company in October 2019. We just got ripped off. We have been shortlisted by no less than 15 customers who all shortly afterwards either rejected us without allowing us to give a quote, or simply never replied at all. It is the second time we have complained to Mybuilder but it falls on deaf ears. They would only refund one customer - because she told us no within 7 minutes of shortlisting. They didn't care if the others said the same 30 minutes later, half a day later, even two days later. Their fees have caused our new business so many problems and are literally bankrupting up. We cannot afford to be ripped off any longer so have gone to Checkatrade. You pay a monthly set fee, and no more. In addition, they have a proper care package for businesses, i. E. advice, details of debt recovery agencies for debt cases, and general support. If a complaint is made that you feel is unfair, they will investigate and take control - if they agree, they will remove it and sometimes, depending on the case, remove the customer from their database. Mybuilder do none of this. They refused point blank to assist when a rogue landlord subjected our staff to unsafe working premises, and then refused to pay his bill. They are a total rip off, and i am yet another builder going to Trading Standards about this.

Date of experience: January 16, 2020
GB
1 review
2 helpful votes
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Went on your website at 630am posted my job got local expert locksmith Birmingham phone us at 7am was round by 8am finished job by 825am his name was ray very efficient quick weve had no problem since got 12mnth guarantee was soo relieved to get a workman out soo quick had several others who phoned later but the early bird catches the worm only gripe was it wasnt cheap but you pay peanuts get monkeys soo yes will use u guys again high five thanks guys

Date of experience: May 4, 2020
GB
1 review
1 helpful vote
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A Mixed Bag...
July 31, 2020

Used JDH Roofing for some general, the guys were brilliant and did a great job. Other people who I did not proceed with, we're polite and accepting. Do not touch TAFA Property, he got pretty abusive when I didn't proceed with his quote so had to report him to My Builder. A tender from AG Parker Ltd was not accepted and he called me unprofessional!

Date of experience: July 31, 2020
GB
1 review
2 helpful votes
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Easy to use Web site.
April 30, 2020

Very happy with our work done, very versatile young man reliable and thorough. Everything was left in clean and tidy condition, he has many skills he can call on...

Date of experience: April 30, 2020
GB
5 reviews
8 helpful votes
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Terrible, had a builder who missed 3 appointments when he tried again I told him not to bother and he texted me insults, mybuilder rejected my reviews, did not swore, no rude words were used just told what happened which was 'I got insulted by one of the mybuilder traders', then looked at who owns this company, which is a Notz in America, and there is a sister company, something fishy there somewhere that Notz I do not think he exists, another 'take me for a ride'.

Date of experience: April 17, 2017
GB
1 review
4 helpful votes
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Skirting board
May 2, 2021

I bought a big old house in need of total refurbishment I advertised my job and had replies almost instantly, the carpenter was named Jem thomas off my builder, I had bought 400 meters of 8 inch solid oak skirting, I gave him a key as I was working full time, to cut a long story short he used no nails adhesive leavening gaps up to a quarter of an inch I was horrified, it cost me 1500 pounds to put the job right it's now been drilled oak dowled and looks brilliant, I made a complaint to my builder there responded by blocking me

Date of experience: May 2, 2021
GB
1 review
0 helpful votes
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Wall & pillar
June 24, 2020

Anthony Bennett was excellent in rebuilding my wall& pillar, I am pleased as punch with what he did. He is not only a very skilled worker, but also a very very nice man. As are his workers.

Date of experience: June 24, 2020
GB
1 review
0 helpful votes
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Kitchen fitter
August 23, 2018

After putting a request on my builder for a kitchen fitter, I was contacted by WILSH PROPERTY, lewis has done a very good job and myself and my family are very pleased with the end result, would recommend him to anyone who wants cupboards put in their kitchen, LORRAINE IN RAMSGATE

Date of experience: August 23, 2018
GB
1 review
0 helpful votes
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Great job at a really good price would certainly use the site again to find a builder/workman, only had a area concreted for a shed base but they were really conscientious and professional

Date of experience: September 21, 2020
GB
1 review
0 helpful votes
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Great service
July 8, 2020

I was introduced to 3 flooring experts who would all have done an excellent job. I chose a reliable and honest trader Andy Greenway who fixed my floor to an exacting standard. Thanks

Date of experience: July 6, 2020
GB
1 review
0 helpful votes
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I've used it several times and have usually found the tradesmen reliable apart for one time when I had an issue with the work done and was uable to contact the guy..

Date of experience: July 22, 2020
GB
1 review
0 helpful votes
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Rip off
June 28, 2021

I had a disaster with a solid concrete base from a firm used, the base was not fit for use. I advertised on this site and tradesmen came out to quote. My husband liked this builder and during the other quotes he came back and bullied my husband into taking him on to correct the work. He had 1500 of us, he brought a firm that properly pumped wet cement over the shoddy base. 900 of that was for them the
Rest for him for proper planking around the side. He came with 2 prices of Plank? 600 for that? After the work was done he conned my husband into doing decking over the solid base? This was to hold a summerhouse. I was at work and I was questioning this, this cost 1500, I never received one receipt only stupid emails as an invoice. He then took another 845 to make the decking bigger! 120 for a useless armoured cable that he just plonked under the crap grass sods he had purchased. Another 220 for a skip that never showed and has never paid for the por taloo still in my front garden?

William Moreton of WD improvements absolute joker no receipts or anything do not want to even give any stars

Date of experience: June 28, 2021
GB
1 review
22 helpful votes
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I've just started using my builder as tradesmen and the system as far as I can see it is flawed, it works on the basis of shortlisting the engineers (in my case) to use an example 5 engineers bid for a job to install a boiler, If you're shortlisted you are charged £20-00 + vat but? This is the catch, the customer in this instance didn't know how the system worked and just shortlists everyone even though 4 of those engineers won't get the job and they will all be charged the figure mentioned above.

Now to examine the definition of a shortlist, how can the same amount of people shortlisted be the same as the amount of people who have applied for the job? Doesn't that contradict the term shortlisted as it means less than the original, but you give the client opportunity to select everyone, when in reality the client should only be given the chance to choose a percentage of applicants.

If you went for a job interview and you were shortlisted it doesn't mean the other 100 applicants got through? Does it!

At the moment you're are running an unbalanced system and you're getting away with it, which is why I personally will take this up with trading standards.

Date of experience: March 12, 2019
GB
1 review
0 helpful votes
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Worked for me
June 24, 2020

Only got one person from this site but was happy with the quote and quality of work so all good for me on this occasion I lost the job clearly so he knew what I wanted and he had the necessary skills

Date of experience: June 24, 2020
GB
1 review
0 helpful votes
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Summer House
September 21, 2020

Two very conscientious joiners did a wonderful job in assembling our summer house. Thorough and meticulous in their work they completed the job in a day.

Date of experience: September 21, 2020
GB
1 review
3 helpful votes
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Electrian
April 29, 2020

Great job done on the next day of contact for a 90 yr lady. Caring and kept distancing all the time he was there. Lady was very happy with both job and kindness given thankyou

Date of experience: April 29, 2020

Overview

MyBuilder has a rating of 2.4 stars from 491 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyBuilder most frequently mention customer service, shortlist fee and fake jobs. MyBuilder ranks 4th among Contractors sites.

service
63
value
56
shipping
17
returns
20
quality
46