MyBuilder

I run a small property maintenance business in Stockport, and thought like many it would help me to boost my customer base by joining "My builder" I was invited directly by a customer, to price decorate a hall-stairs-landing, as she had seen previous work I'd done. When you respond to an invite you are automatically charged a fee for that lead.(£15 in my case) I went round at time to suit, went through the whole job with her, priced it all up to be told by her that she never had any intention of having the work done. She just wanted to see how much was saving by doing it herself! I complained that it was wrong of them to expect £15 payment for this as surely this must have come up during their so called rigorous screening process?! No answer other than basically tough. Pay up. It the idea is good in principle but ultimately a lot of people use this service as a fact finding exercise to save them the legwork. Which is one reason why I feel that when a tradesman does get a job through them, they boost the price to compensate for this shortfall costing in dead leads.

From a traders point of view these people can destroy your reputation. They will allow the customer to post anything, whether its true or not, and if you point it out to them they do nothing!

Feel very dissapointed with the service they provide.

You expect that the tradesmen listed are quality, realiable and trustworthy.

We had our money basically stolen by a tradesmen registered on the site, came round to view the job, we paid a deposit, and never saw him again.

The tradesmen did this to a few people from the mybuilder.com website which shows you how slow they were to react.

We did not recieve any help trying to get our money back
Or any decent advice on how to.
Or at the very least an apology.

I will never use a company like this again, you cannot trust the ratings, and you cannot trust the website.

MyBuilderisoneofthe dodgiest company ever, they will just put you on a short list regarless you are professional or not and there is a button called shortlist or show interest which will automaically put you on a shortlist without any reviews. The company is just money hunger and does not care what you can do.

I haveclosedmy account with themafter my first bid and I realisedit isnotworth my money.

"VETTED" person turns up ruins our bathroom and they do a Pontus pilate! THEY claim they "introduce" when in fact they sell your details to people who they DO NOT vet. Online scammers.

I had the misfortune to sign up to these bandits. I paid for leads £25 each and never actually got any work. Why? Because mybuilder elaborated the job leads to make them sound better than they were, people who wanted inflated insurance quotes, people just bored who had nothing else to do, people who wanted you to give them free advice. But no real leads that would lead to work.
The last straw came when I contacted a client from mybuilder who told me she did not want the work doing as she had changed her mind. I asked her to email mybuilder to let them know so they might consider not charging me the £25 fee (there is no phone number only email) Mybuilder said i would have to pay the fee, so I refused and said I was done with them. I then find out that they have left a tag on google when my company name comes up that reads. This user has been permanently restricted from using mybuilder.com. I had not even done any work through them and they have black listed my name like some shoddy setup!... I left this review on Trustpilot but Mybuilder had it removed, they are a paying customer and thats how they appear so squeaky clean. Bad reviews are removed! Beware of mybuilder they are just parasites who bully and lie to make. MONEY!

This is the 3d plumber that i had coming to deal with the problem i had with the hot water in the flat.
I was so pleased with Safet, He came not only on time of our appointment, but within 30 min he identified the problem, which the other 2 could not see,
I could not believe it, Words can nod describe how grateful i am for his professional job, And the charge is within the London range, But what is most important is that any penny is worth giving him:-) Thank you again