MyBuilder

The majority of leads are complete time wasters!
The company do not give a monkies whether you win work or not. They will charge you in every instance! And they will threaten you if you complain and do not pay.

They say they vet all leads, but they don't. Many of them do not own the properties. Although some leads do indicate that they do or do not own the property - the majority do not bother filling in this information. It should be mandatory!

I do not want to waste my time and money on leads that just want an idea on what it costs. I want to bid for real projects! I paid mybuilder over £200 for nothing.

AVOID!

David came to the house to price up the job, sent the quote the same day, we rung him to ask when he could start, this was arranged and the job done by a very professional young man, he was the tidiest builder I have ever come across leaving each evening having cleaned and mopped so we could sit in comfort for the evening. The job was completed half a day before he estimated and we were very satisfied with everything he had done. I would recommend him to anyone.

If you are a treadesman/woman, you have to apply for "leads". If you get shortlisted by the customer, you will be charged regardless weather you get the job or not. Even if the "lead" does not answer the phone, emails or texts, you still get charged! The customer can shortlist upto 5 tradesmen per job & MyBuilder encourage them so shortlist lots of tradesmen. One lead cost me £28+VAT. MyBuilder will charge this amount for upto 5 tradesmen. So they make £168 & either 1 person (or sometimes none) will get the job. This is why they multi-millionares, at the expense of people just trying to make a living.
I started adding a note in my messages saying "please only shortlist me if you are serious as I will be charged a fee as soon as you shortlist me". MyBuilder told me I can not do this & have now closed my account. I want to take legal action against then. Can anyone help?

My first ever lead that i was shortlisted was fake, after several calls i made, finally a guy pick it, and without to waste his time he told me, this is my number but this is not my name, he also said that has nothing to do with My Builder, i request to speak with an adviser, today they call me and when i ask them why you not verify the customers ID as you doing with the tradesman? We must so you our ID plus certificates etc, She said we provide you name and number, i said ok but thats wrong, you sould change your policy for the customers, again she said, no we provide you name and number! Lolololololol, i better don't tell you how i finish this phone call.

We moved into a newbuild and in a new area, so did not know anyone. Needed several jobs doing and using Mybuilder was free, simple, fast and gave excellent results as we now have a great capenter and lanscaping company who we can use again and again or recommend to neighbours.

My view as a buisness of mybuilder is my builder are the only winners oh and the customers as it costs nothing. Tradesmen pay a shortlist fee( as many as 3 people pay the fee)rip off. Heres an idea for the owner of mybuilder. Have a job won fee where the client clicks a selected trades person and that person only pays the fee. Then it's fair.
I dont think mybuilder is good for any tradesman or women. Expensive and a lot of leads are priced by some dimwit that thinks
An extension job worth 40k can have the samish shortlist price as skimming a couple of room laughable they know nothing about job values imo. Dont use get your own work in another way.

It is my experience That my builder is a company that is solely interested In getting larger amounts of money Out of honest tradespeople, The systems are set up for greed only, they have no interest in you as a business And they do not supply any support. Please be warned my builder is not what it pretends to be. The founder Ryan Is on an ego trip And refers to himself as CEO

Had over 5 bad leads which involve agency posting ad and main contractor posting as private job. I quit making them rich while us tradesman have to work hard for every pound

I recently had Aimdex tiling quote & take £350 for fitting tiling to my kitchen floor. We got Tony all bits needed. Tony and Nick came round and finally started working at after 6 cups of coffee each which I noted they made themselves without asking me if it was alright. They finished the job and quickly told my mother to pass the money over and she can't walk on the tiles so stay put and they will see themselves out. They have left tiles uneven, cracked some and left so much wastage from wrong cuts. After 27 calls, several unanswered emails and texts, Tony finally said he would be round by 8.30am. 3 hours later I called his mobile and he said he slept in late sorry he wpuld be over shortly. Another 2 hours have passed and he lives 20mins away. He has not attempted to come and fix the issues, offer a refund and I am now a dissapointed and saddened customer! I do not want him doing this to anyone else!