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MyBuilder

How would you rate MyBuilder?
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GB
1 review
0 helpful votes
Follow John S.
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We have used my builder several times and the tradesmen we have contacted we have found to be competent and fairly priced. We like the fact that you can see reviews of the tradesmen before asking them to quote

Date of experience: July 13, 2020
GB
1 review
0 helpful votes
Follow Francesca D.
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I have been using mybuilder.com for years. I have found tradesmen to redesign and install a new bathroom, rewire my office, and install a new lighting system in my kitchen, as well as a number of smaller jobs. It's a very user-friendly system, and I've found brilliant electricians, plumbers and decorators.

Date of experience: November 26, 2013
GB
1 review
0 helpful votes
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Recently had a small job - which involved a level of skill - to fix a TV to a hinged bracket on my wall. Got responses very quickly, and soon was able to hire someone who did a very good job for a good price. Very good service. This is the 2nd time I have used mybuilder.com, and on both occasions, a great service.

Date of experience: May 21, 2020
India
1 review
2 helpful votes
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Cool
December 5, 2018

My Builder.com is a fantastic tool. I have found My Builder to be a terrific site, I have used My Builder on three occasions and each time the jobs have been completed to a high standard.
So I have no hesitation in highly recommending the site.

Date of experience: December 4, 2018
GB
1 review
3 helpful votes
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Got shortlisted for a job, so paid my builder. Went to quote, got job, arranged price, told customer on the day that i was running a bit late, got to the house, no answer, rang and rang, no answer, knocked and knocked, no answer. Went home, 2-3 days work lost, still no replies from texts and calls and voicemails... mybuilder say i dont qualify for my shortlist fee to be refunded.

Date of experience: September 28, 2018
GB
1 review
0 helpful votes
Follow Mark K.
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I have used mybuilder.com several times now, and I have been completely satisfied with the quality of the workmanship, all the guys that I have employed have been courteous and on time, and I would not hesitate to use the site again if I were to need an expert.

Date of experience: March 11, 2015
GB
1 review
0 helpful votes
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First port of call
June 29, 2020

I have used Mybuilder on a number of occasions and have always been pleased with the quality of the completed works. The prices have always been as first quoted and all the people involved have been very professional. Would highly recommend.

Date of experience: June 29, 2020
GB
1 review
4 helpful votes
Follow andrew W.
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As a trademan, I have used MyBuilder for some time. That however has now come to an end due to their RIDICULOUS trading practises. Example:- I was invited to quote for a kitchen. This means the "Customer" found and invited me. Mybuilder then charged me £26.40 to accept the invite. Following this, the customer will not answer their telephone, has not read the messages I sent via MyBuilder, and has not responded to my text.

According to MyBuilder, this constitutes a "valid lead" and there is no recourse for a refund - in fact a flat refusal and standard response letter. This scenario has happened many times.

It is my belief that a lot of leads are completely fictional and there is no way to determine this before the event.

My advice to any traders is STAY AWAY unless you wish to literally give your money away

Date of experience: January 24, 2020
GB
1 review
2 helpful votes
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Plumber
April 30, 2020

I had an issue with my boiler during holiday and need a plumber urgently. I could not find one locally in Slough so went to My Builder. And got a call from George within 30 minutes and he could come round within 2hours. As the was during covet 19. George arrived and without 30 minutes fixed the fault and he charged me a reasonable rate which I was pleased with. I then found that he lives on Alasybury. Thanks to Mybuilder.

Date of experience: April 30, 2020
GB
1 review
0 helpful votes
Follow susie j.
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I've found electricians, Gas Safe engineers and plumbers on this site.
You simply put in your postcode and up come engineers suited to your needs who are near your postcode.
These engineers rely on good reviews from customers and I've found the whole experience rewarding. Well done, to mybuiler.com

Date of experience: May 11, 2015
Ireland
1 review
0 helpful votes
Follow PAULINE G.
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My Builder has been a godsend for us! We were having huge amounts of hassle even to get workmen round to quote for jobs and then we discovered the site. Problem solved! I have now posted 3 jobs and the tradesmen I selected have all been local, professional, reliable and good at what they do. We will be using them again but will also continue with My Builder for any new types of work as the reviews give you the reassurance that you are selecting trustworthy companies. I HIGHLY RECOMMEND THIS SITE! Well done and thank you.

Date of experience: August 8, 2014
GB
1 review
0 helpful votes
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My experience
July 14, 2020

I've now posted three jobs on mybuilder 1plastering and 2 electric. Have been pleased with the response from the various tradesmen that have got in touch. Wouldn't hesitate to recommend the plasterer and the second electrician they both did very good jobs. Wasn't particularly happy with the first electrician his work was safe enough but I wasn't happy with the way he left part of the job. So make sure you read the feedback from other customers.

Date of experience: July 13, 2020
GB
1 review
1 helpful vote
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Cowboys
August 19, 2018

I used My builder to find a builder well what a load of cowboys my wife and i were ripped of for £6.5 thousand by Complete Property Services from Tiverton Devon his name was Dave Carpenter. Most of the work was done by a complete idiot who couldnt build a straight line if his life depended on it. Dave Carpenter was rude to my wife in the end we were glad to get rid of the firm. Since then i have heard of other home owners who have sufferd at the hands of My Builder, Com

Date of experience: August 19, 2018
GB
1 review
0 helpful votes
Follow Catherine L.
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I recently used My Builder to find a plasterer, an electrician and a decorator. In all cases, I received replies to my post very quickly from companies I subsequently hired to do the work in my home. Using the My Builder website meant that I could read reviews of these companies before I asked them to do the wiek. The website also kept me up to date at all stages of the process. I was happy with the service and would recommend My Builder to anyone looking to hire tradespeople.

Date of experience: January 4, 2021
GB
1 review
0 helpful votes
Follow Beccie D.
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Well where do I start. I called Woodward&sons out because we had a leak coming in to my daughter's bedroom They was very fast in responding and Coming out to solve the problem we had. Very polite and Great communication and all work was in my budget would definitely Recommend Woodward&sons

Date of experience: December 4, 2022
GB
1 review
2 helpful votes
Follow John J.
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As a tradesman, this site is shocking. You are charged for every shortlist that the *potential* customer makes. The reason I say potential is that a lot of them dont ever answer the phone when you call them, and you end up paying lots of money for nothing. Please do not use this, or rated people - much the same scammy service as this. Instead, find good tradespeople through recommendations and google. You are simply fueling this awful service. Even as a customer, you are likely to find chancers and individuals who claim to be experts in their trade, but are actually fakes and only want to rip you off. Proceed with caution.

Date of experience: July 31, 2018
GB
1 review
10 helpful votes
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I have been with Mybuilder for over 4 years, I have seen many jobs advertised which in my honest opinion have been fake, Mybuilder is not a honest website, they take your money even, I believe they deliberately post fake jobs. I have been shortlisted with fake jobs, and they will not refund you in any way or form even if you contact mybuilder
Really disappointed with there service.

Date of experience: May 20, 2019
GB
1 review
0 helpful votes
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Late starter, but once on the job very good and gets on with his work with minor distractions attending to his mobile phone now and then. Good work and I would recommend him to other customers. David Sylivester is polite and interactive.

Date of experience: May 13, 2018
GB
1 review
4 helpful votes
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I made the mistake of not reading a message from a tradesperson and asking for his number. When I talked to the tradesperson he told me to F off as I had not read his message thereby him having to pay My Builder more money., I made a simple mistake but still deserve to be treated with respect. I reported this to My Builder and they did NOTHING. Indeed, they removed my negative comment regarding the tradesmen which I left to protect other customers. What does this tell you about My Builder?

Date of experience: January 21, 2023
GB
2 reviews
4 helpful votes
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Partisan
April 10, 2017

I live in London and used MyBuilder to engage AW Roofing & Building, a Bramhall, Stockport handyman to cure a leak in a small Reddish shop. He diagnosed a hole in a small roof as the problem and charged £150 to stick a 5" square of Flashband on it. It still leaked, from a radiator in an upstairs flat. He refused to meet me on site, said the continued leak was 'not my problem' and became hostile and aggressive when I put a negative review on MyBuilder. Their CEO said he won't telephone him as he telephoned me because AW has so many positive reviews. He said putting the negative review on their site has reduced my options. Caveat Emptor.

Date of experience: April 10, 2017

Overview

MyBuilder has a rating of 2.4 stars from 491 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyBuilder most frequently mention customer service, shortlist fee and fake jobs. MyBuilder ranks 4th among Contractors sites.

service
63
value
56
shipping
17
returns
20
quality
46