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MyBuilder

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GB
1 review
0 helpful votes
Follow Linda C.
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Great resource
February 23, 2016

I've been really pleased with this site; it's very easy to use and enables me to communicate with relevant tradesman.
I've been able to see other peoples' reviews and experiences, and then meet and obtain estimates before committing to a specific company.
Now I would use this site before embarking on any project that would require a professional.

Date of experience: February 23, 2016
GB
1 review
0 helpful votes
Follow Judy W.
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Outstanding job completed and weeks later still looks as good as new. As new to area wonderful to find a service as reliable as My Builder and would use them again when needed. Tradesman excellent and left the place spotless what more could you ask. Thank you My builder. I am happy to recommend My builder.

Date of experience: October 16, 2020
GB
1 review
4 helpful votes
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Alex Burton builders who are sdvertisrd on my builders. Quoted 350 for fixing our guttering which was leaking badly. They came and after 2 attempts. It stiĺl wasnt fixed. Now we cannot get through to them and the guttering is dreadful. Chasing this up through citizens advise. Very fed up

Date of experience: April 1, 2019
GB
2 reviews
12 helpful votes
Follow Lydia B.
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This is not what it needs to be for customers. There is a contractor there that is blatantly misleading people They will end up on rogue traders or watch dog one day, i informed My builders.com about how they fleeced me, as they advertise with them as requiring no deposit up front. This is a lie, they plead and manipulate you to pay until most of the money is paid and then they disappear without finishing the job. When they start they are charm itself, but it's not genuine and the standards are like you wouldn't believe. They use cheap materials. I informed My Builders, they couldn't care less. By the way, avoid, Bensons Home Care They are full of lies

Date of experience: November 5, 2017
GB
1 review
0 helpful votes
Follow Jean W.
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I am very, very pleased with the work Lee has done. My garden was going to rack and ruin and he is doing a good job of clearing it and getting it back to normal. He is very professional and polite. Nothing is too much for him.

Date of experience: June 23, 2020
GB
1 review
4 helpful votes
Follow rogers g.
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Great Website
April 29, 2020

I was new to online sites for building services. I put in 'looking for carpenter' and up popped Mybuilder along with zillions of other some well known sites (don't get hook on a company you recognise as it's been around for yonks... if you get my drift). Decided to try Mybuilder and now after my 3rd job request and completion at great satisfaction I must say it will be my go to sight for all my needs and they've got some free adverts with all I encounter. I'd even wear a tee shirt if they had one... hint hint:-) Mybuilder is the best! I'm one happy customer.

Date of experience: April 29, 2020
GB
1 review
3 helpful votes
Follow Avowed I.
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The simple point is they do not vet their advertisers. The builder I engaged from this site had no Public Liability Insurance although on My Builder he was advertised as having it.
Secndly his address was false.
Thirdly Although advertised as a professional with a website after I engaged a private detective to track him down we discovered he was in fact a traveller living in a caravan.
Overview.
Anyone can set up a professional looking website and get themselves excellent online reviews, false or otherwise.
My. Builder were not at all interested. Why should they be. Their income is derived from their advertisers who wish to look good and will pay for it.
Whetheret or not they operate in the consumers interest is highly questionable. They certainly didn't in my case.
You cannot beat a word of mouth recommendation. My recommendation do not use sites such as My Builder. I never will again.

Date of experience: February 22, 2015
MyBuilder S. MyBuilder Rep
over a year old

Thanks very much for your feedback on the service and I'm sorry to hear of your experience.

While I appreciate you wanted to leave additional feedback, it is a difficult situation for us as you have already left your review. Allowing homeowners to edit their feedback could possibly lead to blackmail, which would be unfair on the tradesmen. I'm sure you appreciate it is a very delicate balance and we

In the spirit of fairness to both parties we allow feedback to be left just once, but would strongly encourage all homeowners to wait until they are completely satisfied before leaving their comments.

I'm sorry again for your experience and that you weren't one of the thousands of homeowners who have brilliant experiences with us each week. I wish you luck for future home improvements.

Kind regards,

Ben@ MyBuilder

GB
1 review
0 helpful votes
Follow Marjory F.
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Easy to use.
March 27, 2015

I spent a productive afternoon in February posting jobs for 3 separate trades. Very easy site to negotiate. In the space of a day I had arranged visits from trades who wanted the job With the exception of one, who didn't turn up or inform me that he wasn't coming I had speedy quotes and by the end of the week I had the people I needed. I found the whole experience a very easy way of finding well qualified trades people and reading the reviews both positive and negative gave a feeling of confidence in who you were spending your money with.

Date of experience: March 27, 2015
GB
1 review
1 helpful vote
Follow Christine H.
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My Builder.com is a fantastic tool when it comes to searching for a trades person. I always read the trade persons profile along with their customer feed back. As of yet I have not been disappointed as I have successfully hired a builder, a plasterer plus a joiner.
I highly recommend My Buider.com

Date of experience: August 26, 2014
GB
1 review
0 helpful votes
Follow Damian M.
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It's for customer service. Shortlist fees. Are some fake jobs offers l! Customer add you on shortlist never pick up the phone! If you report to mybuldier they don't care about it!
Don't even try to verify it just sent you an invoice but in rules said totally different store! Shem on you! I did contact with mybuldier customer service. They said they don't care. I'm sure it's not only me... I think mybuldier open fake account just to rip you off. Added you as a shortlist but never pick up the phone. It's not happen once it's happening all time. After reported to customer service they don't do anything to help you.

Date of experience: August 30, 2021
GB
1 review
4 helpful votes
Follow Tracey T.
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Awful experience
November 15, 2018

We hired someone we thought was good because we believed the reviews about him and his 5 star rating. He didn't do the job and basically stole our money. We thought we'd be safe hiring through mybuilder. Money down the drain and we have to find and pay someone else now.

Date of experience: November 15, 2018
GB
1 review
1 helpful vote
Follow Bernadette R.
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This is the third time we have used mybuilder.com and each time been delighted with the service. It's so easy to get quotes and then choose the right trades person to complete the job. I have recommended mybuilder.com to family and friends and is our go to site for getting any work done.

Date of experience: May 4, 2020
GB
1 review
1 helpful vote
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Met greene
November 19, 2020

Totally disgusting my builder treated me, I gave a friend three projects, but he asked if put through my builder so I did,, reason give reviews for him,, he is a good tradesmen, they took is money, they removed my reviews, didn't tell me why, charged styles images 30 pounds, they took is reviews off site, would only say it was against policy to work for poeple you know, I'm taking it to trading standards,, the site is fiull of poeple lying about how good they are, they get one good person and treat him likes. Hes criminal, don't use this site...

Date of experience: November 19, 2020
GB
1 review
1 helpful vote
Follow Jodie D.
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Have used this site a number of times and have been happy with each occasion. Initial responses from tradesmen are generally very prompt and the online reviews very helpful. I would be happy to use this site in the future to find other tradesmen.

Date of experience: October 23, 2013
GB
2 reviews
1 helpful vote
Follow graham j.
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I obtained this site from a relative who found a plaster to skim a room great job. I posted a cladding job to an exterior wall had three quotes and chose Direct Cladding from rainham Essex excellent service and good product plus competitive price

Date of experience: May 4, 2016
GB
1 review
2 helpful votes
Follow Betsy S.
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Svetoslav Dimitrov re built my kitchen for me and is a first class reliable and trusted worker.
I want to be sure that "My Builder" gives a first class recommendation for his work and reliability he fulfils
Completely the job required, to suit the customer.
I will use him again

Date of experience: May 11, 2020
GB
1 review
0 helpful votes
Follow John H.
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You have been chosen to quote, sounds great, you then pay, in my case £35 for a telephone number. Remember this person has chosen me to quote, you call the number, no reply, no opportunity to quote. Still charged, very miss leading, be careful.

Date of experience: March 25, 2021
GB
1 review
0 helpful votes
Follow David W.
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The MyBuilder website is easy to navigate and puts you in contact with many nearby tradesmen quickly. You can easily see reviews and the qualifications of relevant tradespersons and usually have a good choice of well qualified persons for a particular job. Well recommended.

Date of experience: September 2, 2020
GB
1 review
0 helpful votes
Follow karen J.
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I hae used this site many times for finding an - maintainance person to fit really big wardrobes, chests of draws - electrician (changing lights and switches etc) - carpet fitters (for hall, front room and spiral stairs).
It is so easy to use and the tradesperson can contact you immediately.
I used this site when it was said that checkatrade reviews were always 4/5 and negatives were not always shown.
I will always use mybuilder.com as the people listed are always brilliant and very helpful.

Thank all of you
Karen

Date of experience: May 30, 2020
GB
1 review
7 helpful votes
Follow Brin M.
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Inevitably suresome people have bad experiences with bad tradesman, not everyone works to the highest standard and if this happens I can see that it is hard for Mybuilder to prevent this happening. That said some trades are victims of bad customers. My builder takes significant commission from tradesman to get jobs(multiple tradesman pay for the same job and they dont like the public to know this). They however refuse to support the people who pay them when there is a dispute not matter how small. This company like all online trade finding sites need to be regulated and shut down if they continue to fail in their responsibilities. Both public looking for trades and tradesman should steer well clear of all lof these sites.

Date of experience: January 9, 2019

Overview

MyBuilder has a rating of 2.4 stars from 491 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyBuilder most frequently mention customer service, shortlist fee and fake jobs. MyBuilder ranks 4th among Contractors sites.

service
63
value
56
shipping
17
returns
20
quality
46