Lydia B.

This is not what it needs to be for customers. There is a contractor there that is blatantly misleading people They will end up on rogue traders or watch dog one day, i informed My builders.com about how they fleeced me, as they advertise with them as requiring no deposit up front. This is a lie, they plead and manipulate you to pay until most of the money is paid and then they disappear without finishing the job. When they start they are charm itself, but it's not genuine and the standards are like you wouldn't believe. They use cheap materials. I informed My Builders, they couldn't care less. By the way, avoid, Bensons Home Care They are full of lies

A good platform, however, like many of the others it is very much on the side of builders. It's good to get a selection of contractors, but you will find that even poor ones are listed here. The business model seems to be get them to subscribe, so they are quotatis customers, so if you leave bad reviews it effects their rating which means they are less likely to pay a subscription. This means they favour good reviews, so you have to be very careful.

I had a ghastly experience and was surprised at how hard it was to do a review.It felt like lip service, they were not that interested in what I'd been through. I'm not impressed. I rely on reviews to make a decision about how to spend my hard earned money, I leave reviews when I'm v impressed or when I've been very let down. I think this company vets reviews and gets in the way of free and frank reviews - so it's very unreliable.