MutualScrew & Supply
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MutualScrew & Supply

How would you rate MutualScrew & Supply?
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Jacob T.
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Pretty simple, scan the website for the ppe safety glasses, cart them, buy them. Week later they show up at my door step.

Web page is very easy to navigate, please with the product so far.

Date of experience: August 13, 2020
Jacqueline W.
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Contacted company with a part number question via email, did not hear back so after a couple of days I just called to get my question resolved. Ordered the part and received without any problems.

Date of experience: July 10, 2019
Jeffrey S.
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The processing and shipping of my order was fine, no complaints there. However, I am very unhappy with the product, very simply, it does not work at all.

Date of experience: January 15, 2019
Damon S.
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Ordering was very simple and quick...
November 26, 2017

Ordering was very simple and quick...I did have to call back to find out delivery date, as product was shipping directly from the manufacturer...but over all great experience.

Date of experience: November 26, 2017
Pierre L.
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The shipping speed was lightning fast!
July 26, 2017

The shipping speed was lightning fast! I expected it to be here in Boston in a week. But two days later, it was on my desk! Good quality product! Have and will buy again!

Date of experience: July 26, 2017
Rob G.
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This was my first order with you
June 28, 2018

This was my first order with you. Great product, unbelievable price, speedy delivery. I normally use Granger for most of my shop supplies - I will definitely check your site first from now on.

Date of experience: June 28, 2018
Bernhardt L.
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Small issue with the tracking number, was corrected immediately. Shipping was fast and packaged extremely well. Communication from Mutual Screw was top notch. Very satisfied customer.

Date of experience: February 6, 2019
Christina D.
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First time using site
August 10, 2017

First time using site. The pricing didn't show up next to item unless I looked at a specific item. I never received tracking information or an estimated arrival date as to when to expect delivery.

Date of experience: August 10, 2017
Dionne O.
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Very happy with their service and follow up emails. Just wish shipping wasn't so high but it's a quality product so overall I'm happy to order from them.

Date of experience: June 29, 2019
Jared C.
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Gliche in the shopping card changed prices on multiple items. A $5 part turned into a $102 part.

Your shipping costs are terrible too. Fix it. For fasteners, use a USPS flat rate box.

Date of experience: January 16, 2019
David W.
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Check out did not go as smooth as I had hoped, but overall it was a good experience

The products shipped in a timely manor and we received what we ordered all in very good condition.

Date of experience: August 30, 2018
Lynn S.
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Ordered September 25,2020 and received it October 20,2020. Happy with the products, but they were very slow to ship. Seems they had to order the items I ordered, none kept on premises.

Date of experience: October 20, 2020
California
1 review
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Great service, Great Price!
October 16, 2023

Quick, Fast & Easy! Will purchase this particular item as long as they have in stock!

Date of experience: October 16, 2023
John R.
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I'm very pleased with my order
May 29, 2017

I'm very pleased with my order. The 5" tile whole saw cutting through porcelain tile performs better than I'd hoped. I kept it wet with a water spray. I will order again.

Date of experience: May 29, 2017
Andrii T.
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Flat M3 machine screws sold by Global Industrial look so good and smooth, better than competitors'. Would be great if free shipping offered for the orders greater than 100 USD.

Date of experience: January 11, 2019
M K.
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This site is easy to use
August 23, 2017

This site is easy to use. They had everything I was looking for and best of all it's reasonably priced. Many choices for shipping also. Overall a great site to use.

Date of experience: August 23, 2017
John B.
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Ours was a simple order
November 22, 2017

Ours was a simple order - two types of wood screws - but the website was easy to use and past orders of a similar type have been handled correctly and on a timely basis.

Date of experience: November 22, 2017
Janet S.
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Had what I needed when no one else did
September 4, 2018

Had what I needed when no one else did. Sure do pay for it though, $20 for std ground shipping and I had to buy a full box of bolts to get the 2 I needed.

Date of experience: September 4, 2018
Allan H.
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Was unimpressed that the Postal code was changed after i specified the right one. Product ended up being a day late. I paid $400 for it to arrive on time and that was not the case.

Date of experience: April 2, 2018
DENNIS M.
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This was my first order placed with your company. The item I ordered was actually as advertised and what I needed. I won't hesitate to order from you again.

Date of experience: June 15, 2018

Overview

MutualScrew & Supply has a rating of 4.2 stars from 1,460 reviews, indicating that most customers are generally satisfied with their purchases. MutualScrew & Supply ranks 148th among Hardware Store sites.

service
7
value
6
shipping
7
returns
1
quality
6

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1,449 reviews