MutualScrew & Supply
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MutualScrew & Supply

How would you rate MutualScrew & Supply?
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John R.
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I'm very pleased with my order
May 29, 2017

I'm very pleased with my order. The 5" tile whole saw cutting through porcelain tile performs better than I'd hoped. I kept it wet with a water spray. I will order again.

Date of experience: May 29, 2017
Lynn S.
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Ordered September 25,2020 and received it October 20,2020. Happy with the products, but they were very slow to ship. Seems they had to order the items I ordered, none kept on premises.

Date of experience: October 20, 2020
Andrii T.
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Flat M3 machine screws sold by Global Industrial look so good and smooth, better than competitors'. Would be great if free shipping offered for the orders greater than 100 USD.

Date of experience: January 11, 2019
M K.
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This site is easy to use
August 23, 2017

This site is easy to use. They had everything I was looking for and best of all it's reasonably priced. Many choices for shipping also. Overall a great site to use.

Date of experience: August 23, 2017
John B.
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Ours was a simple order
November 22, 2017

Ours was a simple order - two types of wood screws - but the website was easy to use and past orders of a similar type have been handled correctly and on a timely basis.

Date of experience: November 22, 2017
Janet S.
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Had what I needed when no one else did
September 4, 2018

Had what I needed when no one else did. Sure do pay for it though, $20 for std ground shipping and I had to buy a full box of bolts to get the 2 I needed.

Date of experience: September 4, 2018
Allan H.
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Was unimpressed that the Postal code was changed after i specified the right one. Product ended up being a day late. I paid $400 for it to arrive on time and that was not the case.

Date of experience: April 2, 2018
DENNIS M.
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This was my first order placed with your company. The item I ordered was actually as advertised and what I needed. I won't hesitate to order from you again.

Date of experience: June 15, 2018
DirtFarmer J.
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Good to find the Starrett brand stick on tapes, shipping expense very reasonable compared to many other online retail outlets. Thanks for the reasonable approach! I'll be back.

Date of experience: October 6, 2017
Franklin L.
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The product and its price were great
September 22, 2017

The product and its price were great. But the freight charge was quite a bit higher than the actual cost of the flat rate envelope in which the order was shipped.

Date of experience: September 22, 2017
Christopher A.
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Impressed with the service and the speed of delivery. Solid products. Communication by email is frequent through the process, which enhanced the transaction's experience.

Date of experience: August 17, 2019
Wendy R.
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The item was on Back Order and took an extra week. They called right away and informed me and gave me the option to cancel. I was happy with the prompt customer service.

Date of experience: March 1, 2018
STEPHEN S.
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Nice product
January 10, 2018

Nice product. Great service.
I Didn't want the 5K pc minimum. But had no choice but buy that many.
Usually supplied by HongKong mfc. But is always a drama and a long lead on a Boat.

Date of experience: January 10, 2018
JV W.
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Shipping envelope came severely damaged but contents were okay. Shipping label did not match entered information! The company name was correct but the addressee's name was completely random!

Date of experience: September 3, 2017
charles c.
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I was looking for stainless screws for a street rod and on the internet and I found what I wanted with you there and obviously we bought it was nice coming a nice brewer while sorted nice

Date of experience: June 6, 2020
Cathy C.
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Very helpful letting me know that the first product was not available. I was able to order another product that would work for my project. Thanks to the helpful people.

Date of experience: July 31, 2020
Chris G.
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The package sat in our shipping department for several days because it was not addressed to the person that made the order. It was addressed to someone at mutual screw.

Date of experience: March 25, 2019
Ray H.
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Nice Website and easy to manipulate however you need a place to edit on the final review of the order - I wanted to add to the order and could not do so

Date of experience: January 8, 2018
Carol D.
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Ordered wrong product, but Mutual screw took care of this and have the right product coming. No problem returning the wrong product. Thanks for the professionalism!

Date of experience: April 6, 2018
Fred G.
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Finally found the exact product I was looking for!

Don't understand why my order sat in the NJ USPS Distribution Center for six days. The delivery issue is on them, not the merchant.

Date of experience: February 1, 2019

Overview

MutualScrew & Supply has a rating of 4.8 stars from 1,462 reviews, indicating that most customers are generally satisfied with their purchases. MutualScrew & Supply ranks 148th among Hardware Store sites.

service
7
value
6
shipping
7
returns
1
quality
6
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1,453 reviews