MTC Game

Stole my money, after 2 days of arguing with them they said they will refund my money. 2 days later, they still havent given me my money now they are declining my calls/not answering... they arent responding to my texts. 24/7 customer service doesnt run 24/7 and they can hardly speak english. I spent 150 USD and i want my money back.
So everyone a favor and please, report this company and all their phone numbers.

Had a bit of trouble with payment, but followed what the support guys told me, and it was all cleared up.

They know their stuff, website's great, will continue using it

I paid for the product and didn't get it. I can't provide you with transaction number, because I didn't recieve any on my e-mail or from support. Support just asked me to make another purchase because the one that I made before was cancelled. Couldn't explain why the second purchase would be succesful if they can't send me first code. In my opinion unfortunatelly a scam not incompetency.

Edit: I got my money back, maybe they just have really big problem with support, communication, language. I am at least glad I didn't lose money, but I won't buy here again for sure.

P. S/ They delete negative feedback from Trust Pilot because you don't have the proof of purchase, but how can I get any proof if they don't send any confirmation after transaction? Clever, very clever business model. Let's see if it will last here.

I bought with 2060 dollars with my card and they asked me to wait until restock, they didn't tell us it wasn't available when buying, just they were surprised after the payment, after that they asked me to check my card through which after paying 20 pics, it was successful, then they asked me the old card picture Mine! Which I didn't buy through it... I told them that it was lost and that it was old and I didn't buy through it now?... Then I told them can I send a bank statement for that card, and they agreed, then thay told me wo refunded you money, and now i have to waiting 10days, without mentioning any reason, or even asking for verification with other ways, and i lost my time and my customer... support is not the worse every this he need to ask his boss

A scam site which asks you to confirm your Identity, Credit Card and your face after purchase to (as they say) "secure the transaction.
They barely know how to communicate and the support was trash, they didn't deliver anything that I bought and they also weren't issuing a refund.
DO NOT BUY FROM THEM, they will clown you through processes which will waste your time and you will still get nothing…. (there are a 100 fake 5 star reviews on this site, you guys should see the fake ******* 5 star reviews on trust pilot)

SCAM! FAKE! RAGE! STAY AWAY PLEASE!
The worst website ever, rage, scam, fake, don't waste your money for this website. I purchased UC for PUBG but it never showed up in my account. I tried contacting customer service they never responded to me, this is how there 24/7 customer service works. They will pay for their sins one day.

At First their way to check your account is horrible. Every time you buy something (In my case was Japanese Psn Cards) they makes you take a selfie with your Credit Card, ID, And Something written as "I bought from MTC Game" w/ this date and my e-mail Adress. Even if you buy not using the credit card they makes you take a selfie w/ it.
Other thing is that they doesn't notify you if something is wrong at your purchase. I've waited for 2 entire days and they sent me nothing and when I asked via Whatsapp if something gone wrong, then they said that I have to verify the purchase by taking another selfie with same information. They said that you just have to do it once but It's my fourth time doing this w/ same payment method.
Customer Service sometimes is not so good as people says, cause it's very lazy to answer to your questions and they don't know how to solve your problem.

I do not recommend to buy here.

They took down payment that is easy to use. Now I am forced to use my credit card for payment. Then they asking
" We need a verification from you.
We need a selfie with id card and credit card showing only last 4 digits and the name with a paper written on it " I bought from MTCGAME " with your email and date of today."
I need to do the verification everyday. So much uncomfortable with this.
If you really concerned, bring back the old payment system like wallet payment or upi payment.
I m saying $#*!uu every time you ask the verification. Do much inconvenience here. So fk u.

I bought on the 23rd of Dec a Fornite card. I have been trying to get the code with no luck. I have been trying to upload a photo with the suggested verification picture, and no response. I contact support and they do not help. Been trying this since 23 and no luck. Seems to be a scam, support does not help and they do no provide a simple code.

This was supposed to be a christmas present, and this has become a online scam.

I write with great joy in my heart when I just discovered that my initial cancelled sale's order money has been fully Refunded except transaction charges by my payment company. I am really very happy with this refund. I say a very BIG THANK YOU to mtcgames company for keeping their words as regards to Refund policy of the company.

Very good service thank you, the psn card worked completely fine, didn't get the email right away but when i contacted em they helped me through it thanks for that

I've spent well over a thousand dollars over the past 2 years on their website and not once have they let me down and shout-out to global support121 for top-notch customer care

I order digital iTune cards around 9:00 A.M. Was still texting until 6:00 P.M. EST, cause they never send my ITunes Cards or Code! The iTunes Cards were supposed to being sent within 30 minutes!
I call them got only an recording, nothing concerning any selling or problems of gift cards; say, something bout they are there to help with your development then the call ends. *******109! I send them many emails, telling them that I haven't received the iTunes cards or code! This what I had to do verify my phone number, send my pic, ID, four digits of bank card, and a letter saying, I brought iTunes Card from MTC Games. Com; and did this two different times; cause they wanted the pic of you holding all three together! And had the nerves to say, the pic was furry! Then I was told to go to their What's app! I text them there; I was told that they were checking on my purchases, they never came back, I replied, telling them to refund my money and those idiots, never replied! If I had only know they were from Hong Kong, never would had purchased! Hong Kong Zombies!
‍

'24/7 LIVE CHAT' DOESN'T EVEN WORK
'INSTANT DELIVERY' IT'S BEEN A DAY AND I HAVEN'T RECEIVED MY CODE
I TRIED TO EMAIL SUPPORT FOR HELP BUT THEY JUST SENT ME SOME COPY AND PASTED RESPONSE AND DO NOT RESPOND ON WHATSAPP EITHER

ALL REVIEWS ON TRUSTPILOT ARE FAKE, THEY CAN'T POSSIBLY HAVE 20K+ POSITIVE REVIEWS WHEN IT'S IMPOSSIBLE TO GET IN CONTACT WITH SUPPORT AND THEY STEAL YOUR MONEY

DO NOT TRUST THIS COMPANY! SCAMMERS!

After hearing hundredths of complaints against this company I decided to buy a small gift card to see if the rumors ware true ( they steal your identity and or take your money). Upon purchasing right away it seemed off, i dint get a confirmation email or anything of the sort. A couple hours later I contact them and ask them about my code they confirm and say that they're currently out of stock but they'll get me my refund in 2-3 days ( my bank was processing the payment so what they actually wanted to do was get me to wait so they can get the money and I can't cancel the transaction). Long story short 7 days have passed and i dint receive my code or a refund. I know from other people that from this point forward they'll ask for your id if they do issue a refund so they can sell your identification to online buyers.
I'm not getting that far though, today i started filling a complaint with the proper authorities and hopefully i can get this $#*! down. For now pls don't buy from this website just look at the videos and real reviews these people are here to steal your money the good reviews are paid for

They gave me a full refund. In the end they actually did it.

So take my review with a grain of salt, but they do ask you for information, which imo should never be disclosed upon a simple purchase.

I ordered a subscription voucher and never received the code even though i tried to contact them per mail, telegram and website.
I lost my money so be careful before purchasing from it!