MTC Game

So after getting no where with speaking to their online chat using the website, messenger and WhatsApp. I posted my review of their services. They did respond and told me to WhatsApp a different number. They said they will issue me a refund. I thought wow finally getting my money back. Haha I was wrong I asked for a receipt of the refund being issued. I've received no receipt the website still shows my purchase as pending confirmation. The number I was messaging has now blocked me and as soon as I chat with a member of staff on the chat in the website or messenger and they look at my account they tell me to message back later. It's now been 4 days and I'm $500 out of pocket

I purchased an iTunes gift card for a gift on 24/8. At first, customer service informed me that it will be delivered within 30mins, then delayed until the next day. Subsequently, they delayed it by a few days more and when I asked AGAIN on the 28/8, still the same reply: no stocks, so I asked for a refund. Then, they told me that they will check with the admin and did not even get back to me until I asked for it on 3/9.

Absolute SCAM, their costumer service can barely speak proper english. I didn't receive my code they tell me to dns flush?

They tell me I'm getting a review then they come back with that they need a receipt, which I didn't receive since I didn't receive any mails from them.

They keep telling you they are working on your problem or that their system is down.

So beware, 100% scam, don't buy here.

Bewerk

Their rates are good actually the best I might say compared to others I've used. And the customer service is top notch. Replies almost instantly (Whatsapp)

Just Send Voucher To Mails Faster and that's it

I've attempted to reach them by their number and no answer. Also by email and no answer. This was after attempting to reach them by their support team. I'm working with my bank to dispute the transaction.

Beside they have delivered me the cards almost instantly, the support on WhatsApp is very genuine and answer whatever question you ask and look for any way to help ya
So yeah thank you guys for this great service

I bought a voucher from them but I did not received anything. When I contacted them on WhatsApp they replied this Item is out of stock for know and I have to wait till tomorrow. So I was waiting but nothing has arrived day after and know they do not reply to my messages and they dont want to refund my purchase

One of the greatest websites you will ever find to buy your games and your gift cards they have an amazing customer service and they very responsive and fast to answering all of your questions and inquiries and also they are trustworthy and reliable
I recommend this website to everyone here

The scam site, if you buy $ 100 +, you will be required to have an identity card, all your documents, etc., when you return the money to a bank card, they will write that you first need to send them all the documents they need :) The money was not returned to me, I bought it from my card, from my ip and all my data correspond to my purchase details, the payment was confirmed through 3d secure, so they are not responsible for the operation, but the bank is responsible, so they block your transactions in a special way to take documents from you and use them for their purposes

I've purchased some iTunes and Pubg codes it and works really fine and they have a great offers with exceptional support it's pretty good thanks a lot mtcgame

Their WhatsApp replies were quick and instant and they get straight to the point and their staff are always online in their business hours and help as soon as possible (compared to other companies) 10/10 customer support

A paid a game online 100 $. After many issues in getting the right code to activate it, MTCGAME COM has cancelled the transaction and told me they will proceed with refund within 2 days. They never did, ignoring my messages, keeping me awaiting online forever and not answering my requests. We have to say it loudly
in social Media campaign and Consumer Forum online

I paid for a gift card on Saturday through Skrill but today is Tuesday and I have not received the gift card. The online support is really useless. I provided all the information about the transaction which involved a payment reference but the agent still claimed that "the team" cannot see the payment up till today 3 days later (Skrill confirmed payment into their account immediately). My online account with MTC shows that my payment is pending confirmation. I was told I am a spam and I realised that this company is actually a scam. At the moment my payment cannot be confirmed and there is nothing else I can do.
They finally sent my gift cards today (5 days later) after I had given up thinking that it is a scam.

Hi. I ordered some game on the website, but after 5 min still didn't receive any game code. Then I asked support about it and got the answer "we have some trouble. We will send u game code asap".

After 2 hours I still didn't have any game code and I asked support about a refund. He told me "it will take 2-10 business days". Then after 15 min I again wrote to the support AND 'i got the code'.

So at the end, I got the code only after some discussion with support and only after I sent a request to refund

So it was a bad experience and i am lucky, that i didn't buy another copy of this game in this 15min (between i asked refund and I got the code)

I purchased a code and the payment process went smoothly, but after the purchase is done and the amount deducted from my account, it turned out that the product is out of stock! It didn't show that it was out of stock at all before purchasing!

The worst part was the customer service representative, he didn't care to help at all! All he said is I have to wait until next day to have a refund or until the product restock, when I told him it's frustrating not to know it's out of stock before purchase he told me we ran out of stock and didn't have time to update the system! It's 2022 and their system isn't built to update the stock automatically! How frustrating!

When I told the agent that I think I won't purchase from MTC again he told me that's fine you are free, like who the hell says that to a client! That's the first time I see a custom service agent that rude and useless!

Bought a ps plus 1 year subscription.
At first I did not get a code but after telling the annoying staff about it they sent a used code.
After informing them with evidence that it was a used code they kept on saying do a ticket.
Despite creating a ticket they don't do anything about it