They took money and a big NOTHING
I bought a Sony PSN top-up for PLN 100 ( Poland)
They took the money and sent an empty code. I wrote a complaint - no response. I wrote on WatsApp, no response.
Even if it was late night support 71…
Even if it was late night support 71 helped me during my problem thanks for this nice service
It is very good compared to others because if you can't solve your problem, they help to solve your problem
Dear Valued Customer;
Thank you for choosing our services.
Best Wishes
MTCGAME Support Team
Very good work supported by very professional workers in their field thanks alot mtcgame you help me
Dear Valued Customer;
Thank you for choosing our services.
Best Wishes
MTCGAME Support Team
I bought 5 steam giftcards and none are avaible not to mention how hard it was to get the veriffication done and stuff. What am I supposed to do now?
Response from Sinan B. [MTC Game Rep] Responded 4 days, 16 hours ago
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
Company excells at great communication, friendliness and patience. Highly recommended company. Definitely will use again.
Dear Valued Customer;
Thank you for choosing our services.
Best Wishes
MTCGAME Support Team
Just bought Xbox live gold, it didn't show the code on the purchased history, after Support82 helped, I can see the code now. Very nice service
Dear Valued Customer;
Thank you for choosing our services.
Best Wishes
MTCGAME Support Team
Incredibly so pleased about this company. Within 10 mins of purchase i receive the order! They are very friendly too
Dear Valued Customer;
Thank you for choosing our services.
Best Wishes
MTCGAME Support Team
Just sucks they're scammers spent 40 dollars and never received my code. Also customer service doesn't even know how to communicate correctly
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
I contacted them through Telegram, they responded to me within seconds and solve my problem immediately. Best service
Dear Valued Customer;
Thank you for choosing our services.
Best Wishes
MTCGAME Support Team
You can trust MTCgame. I have purchased few items and they delivered it asap.
Also their helpline service is wonderful.
Stay safe.
Timely code delivered and instant support provided thank you much, would definitely recommend it to friends...
I had problem with account that came from logging through VPN. Support82 employee help me fast and solve two issues, overall excellent support.
Dear Valued Customer;
Thank you for choosing our services.
Best Wishes
MTCGAME Support Team
Thank you very much for your help. Elli support number 105 is very very helpful and has the fastest response ever.
I made a purchase for a Google play gift card. When submitting the payment details I received a prompt on the website to open my banking app chase to authorise the payment which I proceeded to do.
After the payment was successful I was expecting an instant delivery of my Google play gift card however shortly I received an email asking me to provide them with my telephone number which I did, they sent me a verification code to confirm which I entered.
I thought I would now be receiving my purchase but instead I received another email asking me to take a selfie with the bank card I used to make a purchase despite verifying through the banking app already that I am making the purchase.
This is unacceptable nowhere during the purchase process does it state we will require you to send a selfie with the bank card used to purchase.
I was very frustrated so went on the website to see how I can contact them, the send a message option is broken so I went with whatsapp support.
I explained that as it clearly was verified through my banking app that I am making the purchase I do not wish to provide a selfie of myself holding my bank card I was told it's there policy.
I explained to them that had it stated that a selfie would be required to make a purchase I wouldn't have bothered.
When I asked for a refund I was told to just submit a selfie it's not a difficult thing to do.
I refused and demanded a refund only to be told to contact them again in the morning as at night they can't check my orders.
They are able to accept orders 24/7 but unable to check orders for a refund. I am very disappointed with this experience and have contacted my bank and provided them with the relevant details. Hopefully chase will be able to reverse the transaction.
I do not recommend this site at all from my experience I am 100% sure this is a scam site I do not want anyone to lose out on money avoid them like the plague
I've been waiting fo my money since March 13 and always same lies " the issue will be solved soon ",
Your lies will never be solved MTCSCAM
Be Careful Guys all the positive reviews are SCAM too
I really appreciate the help that I received from support 105. I received my 50AED worth of iTunes gift card immediately after verification process
Dear Valued Customer;
Thank you for choosing our services.
Best Wishes
MTCGAME Support Team
Since 2019 I am client of TRANSFER WISE now renamed WISE, using a MASTERCARD Debit Card of that company. My old card was valid until end of August 2022. I had never problems with that card in the past. In July they sent me a new VISA Debit Card which I did never use until now. Mysteriously several amounts in US$ were debited on 25th August with my new VISA Debit card number by MTC Game. One other amount was debited in vain by MTC Game in PHP currency (Philippine Peso!?). I do not know MTC Game and I never made any order at this company. Also two other companies have debited my WISE VISA Debit Card on the same day which I also do not know. How is that possible with a card that was never used and is absolutely brand new? I am living as German in Turkey. I never give any card out of my hand and I always hide the PIN-Codes of all my cards, doesn't matter if it is a Debit card or Credit Card. I have no idea how this obvious fraud and criminal act could happen, but now I have a lot of problems to get the money back and also I do not know if it makes sense to file a criminal complaint with the Turkish police. I found many bad reviews of MTC GAME in Internet. For my opinion the good reviews seem to be a fake. The whole thing is extremely strange,
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
Great service and fast delivery, the prices are good tbh and their support replies within minutes of contacting them and offers the best help
Dear Valued Customer;
Thank you for choosing our services.
Best Wishes
MTCGAME Support Team
Answer: Hello, Please contact live chat and they will help you to get your item.
Answer: Please contact our whatsapp: +970567008998 to check your issue and solve it for you ASAP
Answer: Hi bot. Their customer service is a joke. They do not offer refunds under any condition because it is a scam site.
Answer: You need to complete the verification of identityn it's a process to secure the transaction as support inform us, you can ask for refund in case you don't want to pass KYC.
Answer: Contact live support to check if your payment id pending, sometimes there are delays but they quickly fix them, trustworthy website in my opinion you never lose your money.
Answer: Please contact our live chat agents, provide your email that was used for purchase and payment invoice screenshot and they will help you.
Answer: Where is the scam? Can you please provide more details?
Answer: Please contact our live chat agents and they will help you.
MTC Game has a rating of 2.2 stars from 354 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MTC Game most frequently mention customer service, gift card and phone number. MTC Game ranks 727th among Gaming sites.
Dear Valued Customer;
Thank you for choosing our services.
Best Wishes
MTCGAME Support Team