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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,165 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 11 days
+1793
How would you rate mSpy?
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Philippines
1 review
0 helpful votes
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Great Application
October 7, 2023

Such a handy app to use when you need to track one's location by their number instantly. I've used this one and it gladly saved my nephew from trouble. For someone who has grandparents of old age whom I live with, this app provides great use for emergencies whenever either one of them drifts off and forgets to tell us where they went.

Date of experience: September 18, 2023
Wisconsin
1 review
4 helpful votes
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Scam
July 28, 2022

Don't buy - they have no customer service - phone number hangs up on your and email no response.
Tried using to monitor my child's iPhone 12 and you actually see nothing other than phone calls, random notes and year-old pictures. No imessages, sms, Snapchat, Instagram etc. save yourself and find something else.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 28, 2022
Sergey V. mSpy Rep
over a year old

Dear Customer, thank you for choosing mSpy!

Please accept our sincere apologies for these temporary inconveniences.

Please provide me with your customer ID so that i can check it further and offer an alternative for you.

Looking forward to hearing from you.

Ohio
1 review
0 helpful votes
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Cool solution for parents
August 7, 2022

If you're looking for a way to keep tabs on your child's phone usage, mSpy is the perfect solution. With this app, you can remotely check their activity and make sure they're not up to any mischief. Plus, it's incredibly easy to use - all you need is an Internet connection and you're good to go

Date of experience: August 7, 2022
Missouri
1 review
0 helpful votes
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This powerful app gives you parental control over your children's online activity, as well as the ability to track their location. With mSpy, you can be sure that your loved ones are always safe and sound.

Date of experience: May 18, 2022
Virginia
1 review
0 helpful votes
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WOW its just what I need!
August 7, 2022

OMG even if they try to delete it! Mspy is the leading monitoring app, with over a million satisfied customers worldwide. You can trust mspy to keep you informed and safe, because we've got your back!

Date of experience: August 7, 2022
Philippines
1 review
1 helpful vote
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This remarkable application not only tracked the exact location of my stolen device but also allowed me to remotely lock it and safeguard my personal data. With mSpy's support, I worked closely with the authorities to recover my phone successfully. Their prompt customer service was a reassuring presence throughout this ordeal.

Date of experience: September 13, 2023
California
1 review
0 helpful votes
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Unprofessional
November 8, 2023

Was in the chat, asking questions about the app and different things. I could use to track a phone Peter stated that it would take a bit to keep answering me because he was helping other people as well. Very unprofessional with this company will not recommend anyone getting this app.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 1, 2023
Sergey V. mSpy Rep
over a year old

Dear customer,

We apologize for the unprofessional experience you had while using our chat support service. Your feedback is essential to us, and we're committed to providing a professional and efficient support experience for all our customers.

It's important to us that you receive timely and helpful assistance, and we regret any inconvenience caused by delays in response time or interruptions during your chat session. Rest assured, we are actively working to improve our support processes to ensure that all customers receive the attention and assistance they deserve.

If you have any unresolved questions or concerns, please don't hesitate to reach out to us again. We are here to help and are dedicated to addressing your needs promptly and effectively.

Thank you for bringing this to our attention, and we apologize for any frustration or inconvenience you may have experienced. Your satisfaction is important to us, and we appreciate your patience as we work to improve our services.

Virginia
1 review
0 helpful votes
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Mspy review
August 12, 2022

With mspy, you'll be able to see how long it really takes you to complete tasks, keep track of how much time you spend on social media, and even find out which friends are spending too much time chatting when they should be getting work done. In addition, mspy can also help improve your communication skills by giving you an understanding of how people use language online. Whether you're a student who needs to keep track of your assignments or a working professional who wants to be more efficient, mspy is the perfect tool for you.

Date of experience: August 12, 2022
Ohio
1 review
0 helpful votes
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5 stars!
September 19, 2022

Mspy is a powerful surveillance tool that lets you monitor all activity on a target device, including call logs, text messages, GPS location, and more. With mspy, you can keep track of your children or employees to ensure their safety and productivity.

Date of experience: September 19, 2022
GB
1 review
0 helpful votes
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For any parent
December 8, 2023

I would say the mSpy app is a powerful tool for any parent in the internet era. Its user-friendly interface, helpful user guide, and comprehensive monitoring features make it an invaluable asset for ensuring the safety and well-being of our children in today's digital age.

Date of experience: December 8, 2023
California
1 review
0 helpful votes
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MSpy is the answer
June 15, 2022

If you're looking for a top of the line monitoring solution, mSpy is the answer. This powerful software works by tracking all activity on the target device, so you can be sure to know everything that's going on. No more worrying about what your kids are up to online - with mSpy, you can rest easy knowing that you're always in the loop.

Date of experience: June 15, 2022
Florida
1 review
14 helpful votes
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So today I find out that without telling customers, mSpy has done away with call recordings and surroundings recordings.

I was STUPID enough to pay for a full year of monitoring and after not even three months of service, they do this. And all they offered in return for this was to extend my contract for a month or two?!

I will go everywhere I can to warn people about this company. The refund policies don't address this issue of the customer's rights regarding the suspension of major services and it was made very clear to me on the phone we are S. O. L. When it comes to mSpy.

I don't care they were involved in a lawsuit - just like they don't care they've taken a lot of your hard-earned money and not held up their end of the agreement. What's next to go?

Thieves.

So... THANKS, mSpy, for taking my hundreds of dollars in advance, then throwing out the most important features, including decent customer care.

Date of experience: October 21, 2014
GB
1 review
0 helpful votes
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Excellent Customer Service Experience
January 1, 2024

My initial purchase of a program from Mspy didn't function as expected on the intended phone. However, when I reached out to Mspy's support team, they quickly came to my aid. Their representative was not only amiable but also highly skilled. To my delight, I received a refund within the same week and experienced no issues when opting for a different product. Mspy's support service was truly commendable.

Date of experience: January 1, 2024
GB
1 review
3 helpful votes
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Good app but there's a lot for improvement.
August 24, 2023

I tried mSpy to monitor my teenager's online activities, and while it provided me with some valuable information, I felt it lacked certain advanced features. The app's interface is easy to use, but I wish it had more comprehensive content filtering options. The GPS tracking was also accurate, but the battery drain on my child's device was noticeable. It's a decent monitoring solution, but there's room for improvement.

Date of experience: August 24, 2023
Florida
1 review
0 helpful votes
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MSpy is the perfect solution!
April 27, 2022

Worried about what your kids are doing on their phones? Me too! MSpy is the perfect solution! With this app, I can see all of their text messages, calls, photos, and more. I can even track their location almost in real-time!

Date of experience: April 27, 2022
Virginia
1 review
0 helpful votes
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Magical mspy
December 8, 2022

Protecting your children from online dangers has never been easier! With mSpy installed in minutes and ready to work its magic in the background of their phones and devices - all access is yours within seconds. Stop worrying about if your kids are safe online with mSpy. You will never have to second guess what happened or where again!

Date of experience: December 8, 2022
California
1 review
0 helpful votes
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Spy on your loved ones (or enemies)
May 23, 2022

If you're looking for an app to help you spy on your loved ones (or enemies), look no further! MSpy is the perfect monitoring application for any device. With its user-friendly interface, you can easily access all the data that's being collected from the target device.

Date of experience: May 23, 2022
GB
1 review
7 helpful votes
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Mspy is scam!
February 26, 2022

Mspy refund policy is a scam, I have been burned from this company, there customers service they laying for giving you information plz don't trust this company, once you pay you go in, if any issue they not refund your money, the keep offering you stupid solutions hold u until 14 days after that, they froze your account they can't let even login are answering you buy email and there no customer service number in u.k….

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 27, 2022
Philippines
1 review
0 helpful votes
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Great Support assistance by Tom Malkovich
March 15, 2021

I am very grateful that Tom supported me so well during installation of Mspy software. He was really their from start to finish to guide me through the process. It is my great honor & pleasure that help me a lot in installing this software successfully.

Date of experience: March 15, 2021
India
1 review
0 helpful votes
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Getting refund is absolute impossible
February 2, 2023

I purchased 3 months subscription for 2800 for call recording feature but did not found so asked for refund under 14 day return policy but got only 25 percent refund which was only possible told by them.Getting refund is a dream.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 3, 2023
Sergey V. mSpy Rep
over a year old

Dear Customer,

Thank you for the reply!

We are sorry you are not satisfied with the service.

Please note that your purchase has already been partially refunded.