MRO Electric and Supply has a rating of 4 stars from 1,379 reviews, indicating that most customers are generally satisfied with their purchases. MRO Electric and Supply ranks 4th among Electronic Component sites.
It was easy to request a quote on line, Joe responded quickly with a quote and we received our desired drive in like new condition. We were a little skeptical at first to purchase from someone other than OEM, but so far the drive has performed without flaw, and we will be ordering from them again when the need arises.
We were in a bind and needed a processor for our PLC quickly. We called Joe Kaminski and he set us up with one and shipped it out over night. We bought two because the price was really good. We'll continue to do business with MRO, they are knowledgeable, friendly and try hard to meet our needs. Thanks again Joe!
Price was a little bit higher then our normal vendors but product availability and customer service was top notch. You all got us out of a tough situation and was very thankful to have found your company. Please keep up the great work and exceptional service.
I had a part shipped overnight AM delivery All that was fine,,, But they shipped the wrong part. Apparently someone had labeled the part wrong. Causing me another day of down time, lost profits, wages and late shipments.
Your prices are fair, service is good and sales are friendly.
I just hope this doesn't happen again.
David was very helpful in processing my order promptly. The shipment was well packed and arrived ahead of our expected delivery day. We certainly appreciate the assistance that MRO gave us in getting our production line running.
I found you guys on the internet and took a long shot when our plant was down. As my job is to keep our plant up and running 24/7 and some days we all run into trouble. When I call I was treated like i been dealing with them forever. They got the part I needed and shipped out next day to get our plant back up and going. This is the kind of team we hope to have on our team year round. My hat is off to a great job and I see you care about what you do.
Bill
Phoenix,Az
I was in real big trouble with one of our horizontal boring mills being out of service, in need of a control unit. MRO found the unit and had it delivered to us in about 16 hours and that included shipping! We are back up and running with minimal downtime. Thank you!
Mro electric have parts advertising on google in stock and every time i called they do not have it. When i mentioned this is ongoing issue they told me to not to contact them anymore
Very unprofessional and disappointing
Had a great experience with MRO, found them online, they had the drive I needed and shipped it overnight to us so we were able to get our line back up and running. The next time we have something go down they'll be the first ones we contact.
I needed a memory board, I called to place an order and even though the cut off time had already passed, the staff made everything within their hands to get my shipment at the moment I was paying, great service
Your service was excellent. You shipped the same day putting on overnight delivery.
This was critical for us because we had an important machine down. You 'all do what you say
You would do. That is a very pleasant change and a good thing for doing business
I shopped many on-line site for the part I needed. Not only did MRO Electronics have the best price on the brand name part I needed, it also shipped the same day! Very satisfied and will use them again. Kept my equipment running with no lost production waiting for parts.
I ordered Commander SE drive from mro for our press and they gave a high level of support during the installation process. I spoke with their technician Ed who was very patient in walking us through some of the parameter setup process. They went above and beyond in their service.
I have used MRO E for repair and/or replacement of multiple CNC lathe electronic components. Parts have always arrived on time and performed in accordance with specifications. I am very pleased with their services and will continue to call on them moving forward to help keep our machines running.
The customer service was exactly what we as a company were looking for. We asked for a quote with a very specific Manufacturers #, and received just that. Along with the availability and delivery time. Once we decided to purchase, once again very happy with getting back to us right away. Every time we made contact we received shortly after reaching out. Although I do not speak for my company, we are very large and when parts are needed, I wish more companies were like this. Everyone was very friendly and the part that we received came on time and in working condition.
Great stock of parts, many older equipment that is hard to find these days. Easy search online and ordering was fast and efficient. Questions that I asked were answered extremely promptly and efficiently. I have already recommended company to others in my company.
Joe from MRO Electric was extremely helpful, prompt to answer our requests. Shipped out the product to us right away and processed the core return promptly. They are very efficient and good to work with.
Contacted MRO Electric while searching for a 'hard to find' electric motor starter. Their assistance was professional and accurate. Our equipment was back on line the next day thanks to their help. Strong recommendation here.
Purchasing form MRO Electric and Supply Company was easy and fast. The sales associate was very knowledgeable of the different products relating to my purchase. Product was priced competitively reasonable and in stock with no waiting period on shipping.
Great place to get parts from. Really fast shipping and always works perfectly. Their prices are a lot better than most other online parts suppliers and free 2 day shipping is awesome. Thanks and keep up the great service.
This person contacted us several times and proved to be very difficult to work with. He was unprofessional and rude in dealing with our sales people, so we asked him to no longer contact us and let him know that we would not be doing business with his company. We try to help every person that calls in looking for parts and wish Rudy the best in dealing with other vendors, but we will not do business with anyone who talks to our employees the way he did. We take pride in the overwhelming positive feedback from our customers and I believe that speaks for itself. - Joe Kaminski, MRO Electric Operations Manager