MRO Electric and Supply has a rating of 4 stars from 1,379 reviews, indicating that most customers are generally satisfied with their purchases. MRO Electric and Supply ranks 4th among Electronic Component sites.
I had an emergency issue with a customer and Mroelectric.com was extremely helpful by offering next day service at no charge. In this day and age it is impossible to find a company that does not charge extra for shipping. They also had the part I needed and offered new or refurbished items at competitive pricing. I would highly recommend.
Requested a quote, received it promptly, placed the order and the item was received a few days later as promised. They are patient, as I had a couple of questions, and they took the time to answer them for me. Wish all customer service were like this.
Sales Staff was very helpful to our maintenance crew. They were able to get our machine back up and running within a very short time, so little lost production time. Thanks for your help and fast shipping!
Easy company to deal with, made replacing our inverter significantly less painful. Zach quoted us and made sure that the order was shipped out for delivery the next morning so we were running by 8AM. We even sent the old unit back in for repair so that we have a spare going forward. Thanks MRO!
I called and talked to a real person, Gained my confidence quickly. They did exactly what they said they would do- very quick turnaround. Excellent customer service. No games- no red tape. Very easy to work with.
Best experience I've had with a Fanuc dealer so far. I was able to get a quote via text which was very easy, and when I called in to place the order it took less than 5 minutes. Free 2 day shipping was a nice touch. Now that we have our line running again I look forward to using MRO again in the future.
I called MRO for price and delivery on an item. They quoted price (lower than what I had paid from a previous vendor) and delivery of 2 days. They actually shipped the same day I placed the order. Invoice and shipping information was emailed to us the next day. Very professional company, and great to deal with. I will definitely order from them again.
Joe Kaminski does a great job for us.!
If we have a rush order he always makes sure it ships and sends tracking info right away.
Many of our orders are customer breakdowns and they need their Modicon parts the next day. Joe always follows through and gets the job done!
Positive experience as first time customer. Order was processed quickly and delivery was timely. Would most definitely do business with this company as the need arises, as well as recommending them to others.
I had an excellent service and attention. I really recommend this vendor/supplier. Good support and effective communication. The item I bought was received on time and its quality is what we were expecting.
Submitted a quote request online and got a quote back from a salesperson within minutes. I placed the order online and went with the free 2 day shipping because we weren't in a rush, it was an extremely easy process. Thank you for the help, we have added MRO to our preferred vendor list and will be using them often.
I had not heard of MRO Electric until a Google search for Fanuc drives found them.
I telephoned my order on Tuesday afternoon and received the goods at 10:30 the next morning. The staff member I spoke to was courteous and efficient.
I thoroughly recommend this company and will be using them again.
I have used MRO Electric about half a dozen times, I have received quality items from them in a prompt time frame, every time. The support staff is very knowledgeable, and quick to respond with solutions.
Our company could not get the part from our local supplier as it was replaced with a new model. Our client needed the part they originally purchased. I found MRO online and they had the exact part we required. It was very easy to order. I now have a happy client, which is good for business!
MRO provides a great service. Everyone I had contact with was very helpful and professional. The products I needed were in excellent condition and arrived on time. I recommend them highly! The machine is running great.
MRO had the Fanuc we needed at the best price we could find. It was on the shelf, tested, and shipped within a day. Once received we were able to get our equipment back up and running. I would do business with MRO again in a heart beat.
At first it was 50/50 kind of experience before going into the process but after the process started and the
Goods did materialized with the delivery as promise, I would rate the current experience as 100% okay.
We have since purchase additional items.
I would continue to use the service and support given.
I needed to bulk-order some part for my shop and MRO Electric saved the day! Ordering everything was so easy and everything has already shipped. So much selection on the site and the prices are great. Will definitely recommend.
MRO saved our neck after a power surge knocked out one of our main production lines. They had the power supply in stock and we sent a driver to pick it up the same day so we only had about 5 hours downtime. They have shot to the top of our list of preferred vendors.
Ordered a replacement FANUC LCD kit, normally pricey on other websites and they had it for cheaper. I bought it expecting to have some issues. When I had a question I called and was immediately sent to a person- no phone system, no international call center. The order was placed on the phone in a matter of minutes, and arrived in two days (with their free two-day shipping.) I will be shopping here again.