MotorcycleCloseouts has a rating of 4.8 stars from 6,686 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotorcycleCloseouts most frequently mention great price, customer service and new helmet. MotorcycleCloseouts ranks 61st among Motorcycle Gear sites.
Only thing is to be consistent with product descriptions over all brands. Some helmet descriptions are much more detailed than others. This jeopardizes possible sales/choices customers will make (me!). This paragraph sent when I placed my order.
This feedback sent after I received my order:
I ordered the G-Max Shredder, which was on clearance. This is my first power sports helmet, so I was very skeptical and tried to read everything I could for a wise decision. I am very happy with my helmet. It is true to size and fits just as I read it should. Not heavy, protection and visibility great. At this point, it is early winter in Minnesota and I haven't had a chance to actually use it. I'm sure it is as advertised, since everything else has been positive and credible.
Boots came promptly, correct size. For the price they are pretty great boots. Take some time to break into though so beware.
Size is true to fit.
Ordered the wrong size tires, they were to expensive to ship back so I'll just have to eat the price. What I don't understand is they were shipped from my area in California, but I was required to return them to MO. Made the experience less then enjoyable, but it was my mistake.
Ray
Great, except there is a problem with the jacket and I will not have time to send it back before i go on a trip and then after I wear it you wont take it back. So this may be the one and only order you will see from me. There should have been better quality control on the Jacket. Will have to wait and see.
Thanks, Gary
The product descriptions for the clothing I purchased did not indicate they were Slim Fit. When I returned them I had to pay a restocking fee and the cost of the return shipping.
I will never shop at this site again, and will tell everyone else the same.
AWFUL!
Always products have come as pictured...sometimes a little longer wait than expected but not bad but have been pleased with my purchases
Great prices and easy site to navigate. The "fast shipping" is accurate. I was hesitant to shop with this site because of the other companies "free 2 or 3 day shipping offers." Overall, this is a great site and I'm highly likely to shop here again. I received my order very promptly and everything looked great.
Awesome experience. I received my helmet in like 3 days
Very fast shipping ordered on line Saturday evening and it was at my house on Tuesday at lunchtime. Will continue to do business with motorcyclecloseouts.com in the future as my needs arise. Excellent business. Will recommend to friends.
I was disappointed in the product which I have already returned. I not only had to pay return shipping costs of $19.85, but I was also charged $10 for returning it. I feel that the product was incorrectly described as to sizing. The bottom line is that the $30 out of pocket expense makes me reluctant to business with the company in the future.
Your site is well done and easy to use. -- Might want to make your "yes" and "no" below closer to the appropriate circle-- I clicked the wrong one by mistake. Glad you had the "are you sure" in red come up.
I did find one slight Q.A. Discrepancy. The Olympia label on the left waist band is sewn on upside down.
It did make me wonder if it was a factory second. I know from working in retailing years ago that it does not take a lot for a clothing article to be a factory second and you have to look very closly sometimes. Do you have another one that does not have defects or can you offer a further discount?
My first purchase from here and it won't be my last. It took a few days to consolidate my order but I was aware of that before placing my order and I was in no hurry. If you are in a hurry, there are other shipping options available. Overall, a great experience. I'll be looking for more in the future.
Well since you asked the website is a little hard to navigate but then again I'm an old guy so maybe it's just me. Some pages are cluttered and difficult to find the products I was searching for. Other than that I'm glad you had the product I was searching for at a reasonable price and delivery was perfect considering the price. Thank you.
I love the site. My boots fit great but my helmet is too snug. I requested an RMA several days ago but haven't heard back. The helmet was tried on a couple times, never outside, with tags and everything shipped with it. Would just like next size up as I love the helmet. Thank you!
I'm not the motorcycle person but am buying something for my husband so I won't look at the site often. I gave the helmet to my husband for his birthday and he was very pleased with it. It was a little tight but we are assuming it will 'loosen' with wear.
I had a real problem with the web site not taking my password it set to my email. I called the store atl east 6 times left 4 messages and no one returned my calls. I finally had to set up a new account with my wife's email. No customer support what so ever. I had no problems like this before I hope that you can fix this for the next time I need to order.
I was very please with the tank bag and shopping on motorcyclecloseouts.com. I had a few options to choose from and ultimately found a bag that met my needs. Easy to use website and fast shipping. I would definitely recommend and will shop from them again.
Thank you for your services and you guys are greatly appreciated. However I haven't had a chance to fully check out the helmet. If any issues I will contact you.To bad you guys can't deliver warm weather and sunshine so I can use the helmet lol. Love you guys and thank once again.
Had a return because my son for whom I bought the pants had gained 25 pounds as a freshman in college. No problem. Still had a larger size so I was able to get them for the same price and free shipping. I bought another jacket, pants and gloves and they are fine.
Answer: They will lead you in circles for returns and ship you items back after you return them and then charge you again. Good Luck!
Answer: We don't actually make the products, we just sell them. There are, however, a number of very comfortable under-shorts and riding pants that we offer. We're not 100% clear which you're after based on your question, but please give our customer service line a call at (816) 532-3696, and they can help you out!
Answer: While we're sorry Deanna had a poor experience, our website is indeed "for real"! If you look around at multiple review sites, most show us having very good ratings, overall. The biggest problem people have is with our return and refund process, which is clearly explained on our website. Exceptions are only made if we ship out the wrong product - that is, not the one you ordered. While some people find this too strict, the margins on closeout merchandise are simply too slim - most other companies won't let you return closeout items at all. We feel like that's quite acceptable, considering you can get gear from us for 70%+ off retail price!