MotorcycleCloseouts has a rating of 4.8 stars from 6,686 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotorcycleCloseouts most frequently mention great price, customer service and new helmet. MotorcycleCloseouts ranks 61st among Motorcycle Gear sites.
I had to return my motorcycle jacket because the size was smaller than most jackets I normally wear. I had to pay $17.00 for return it, but also ended up paying an extra $32.00 for a larger size. Not very pleased with my shopping experience
The only issue was ordering a hi viz green in large that was incorrectly listed on the website as an available product. Later ordered a different color. Great assistance from customer service but incorrect product availability on the web.
Quick processing and delivery. The preview pictures could have been more inclusive, but worked for the item I was looking for. I greatly appreciated that they called to confirm the order as the buying and shipping addresses were different.
Website is easy to navigate. Great prices!
I was disappointed to learn that I would be charged a $10 restocking fee when I return the pants because they were too big. Other than that, prices and service were excellent.
Very easy to navigate and order. In addition to great prices, you had an "insane" price on the helmet that I was looking at and immediately ordered it. Also received a phone call from your store confirming the shipping address. Thank you for watching my back regarding potential credit card fraud.
For the past half dozen years, I have owned the super cheap helmets so when I received my Shoei, I was ecstatic! It was on time and well packaged. The helmet was a perfect fit and feels amazing. Thank you for being a great store with fantastic service!
It was easy to find this site in a google search. Great prices, my daughter is into horror movies and found a horror themed helmet at a great price. I had no issues and received my item in decent amount of time.
Confirmation on the actual shipping was a bit slow, but all other factors of buying from this website were great. The googles box was open, just like other reviews said, but nothing was wrong with them. Satisfied with everything purchased and would purchase again.
Easy to order, received item promptly. However, I did not attempt to return any items, so I have no idea on their customer service in that capacity. If you know what you want, then this place is great to order from. Prices were great, easy to order from, got the item I requested as specified.
Love to see that there a hot deals 24/7. But sometime items are actually not that good deal than other website. There are certain brand that motorcyclecloseouts dont carry. Hopefully in the future they will carry more stuff n more awesome deals.
LS2 helmet and Honda three quarter sleeve shirt arrived on the day promised. Helmet fit perfectly as does the shirt. I will be keeping watch on the website for any future great deals. No problems no hassles, great first time buying experience!
Only issue - had my shopping cart full with these same items and when i went to checkout, everything disappeared, so had to go back and do it all over again. The MX helmet didn't display that i ordered a medium when i was in the final stages of checkout. Hopefully it comes in medium.
Shipment took quite a long time, because entire shipment waited to be sent until the one delayed item showed up. Instead of just sending the one delayed item by itself when it showed up.
I called customer service to find out when my item would ship after I didn't hear anything for a week after I purchased and paid. The only slow part was the distributor since the item wasn't already at the store. Took two weeks to get it but everything else was great. Very happy with the quality of the item from Thor MX.
This has been a great experience so far. I ordered this gear for my son's birthday. I need it by 3/9 so I hope that I get it by then and I hope that he loves it!
Update: The package arrived in just 3 days which was almost a week before I needed it! Everything looks great and of great quality. My son loved his birthday present! We will be shopping here again!
My son showed me this website and wanted one of the face masks. The process through your website was quick and easy. For someone like me that buys presents at the last minute, this was perfect and the gift made it here before Christmas. I would recommend your website to anyone that is looking for riding gear.
Only problem was you found me on an email list. So when I went to set up my new account I could not I had to use my work email. Sort of a problem. I called customer service and left my phone number but no one ever called me back
Didn't expect order to take 15 days to arrive, I am used to a 2-3 day transaction, since people who order motocross products and gear order because we need it asap. Motosports.Com has everything to me in 2 days regardless of what time I order; am or pm, or weekday or weekend. But very pleased with products received. Will know better for next order
WAY lower price than I found anywhere else. Youi r site is easy to find what you are looking for two, No wonder I keep buying from you.
My helmet fit perfect and is very comfortable. Thank You. A good product at a good price. (and it got here quick)
It doesn't get better than this.
Ordered these as a last minute Christmas present on 12/23, knowing it wouldn't be here in time for Christmas Day. So I wrapped a picture of the boots in an old boot box. The next day UPS had them at my door. Unbelievable! Thanks for making my son's Christmas great!
Great site and great prices. It would be nice to get a better product description. I ordered a Bell helmet that was advertised as black/blue/gray, nowhere in the description did it say metal flake. I was expecting the black to be plain black. It was instead metal flaked all over the helmet. This was a gift for my son and I honestly thought about returning it. Holding on to it with the hopes that he will approve when opened. Other than that the service is great as was delivery time. Thank you.
V/r,
Bruce
Always Great! Service and Staff are Awesome! I did have to return the Jacket. I loved it but it runs very small! I have several XL jackets and they fit fine but this one is very snug! Didn't have a XXL. So I will go with out.
Answer: They will lead you in circles for returns and ship you items back after you return them and then charge you again. Good Luck!
Answer: We don't actually make the products, we just sell them. There are, however, a number of very comfortable under-shorts and riding pants that we offer. We're not 100% clear which you're after based on your question, but please give our customer service line a call at (816) 532-3696, and they can help you out!
Answer: While we're sorry Deanna had a poor experience, our website is indeed "for real"! If you look around at multiple review sites, most show us having very good ratings, overall. The biggest problem people have is with our return and refund process, which is clearly explained on our website. Exceptions are only made if we ship out the wrong product - that is, not the one you ordered. While some people find this too strict, the margins on closeout merchandise are simply too slim - most other companies won't let you return closeout items at all. We feel like that's quite acceptable, considering you can get gear from us for 70%+ off retail price!