MotorcycleCloseouts has a rating of 4.8 stars from 6,684 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotorcycleCloseouts most frequently mention great price, customer service and new helmet. MotorcycleCloseouts ranks 61st among Motorcycle Gear sites.
As far as your website goes, it seems very user friendly & easy to navigate, prices are very competitive. I would hope I can give you a five star rating in near future for product/service after I recieve my shipment.
Pictures were hard to look through for the products. I would like to be able to switch between the larger picture views. I know a couple friends that have ordered from you before and that's how I ended up coming back and looking through your website again. Thx again, ride safe.
--Upon receiving order - Update!
Wow what a great jacket. The fit was spot on. Can't thank you guys enough. The Hi-Viz/reflective is a great safety feature. I'll be back to shop for more again. =]
-ryan
Have'nt road tested the helmet yet- I'll have to wait & see how the air flow is through the peak visor at higher speeds (75-80mph). One of the vent screws is stripped out where it screws into the helmet-nothing a little super glue can't fix. The cheek pads are really tight, but I can tell that once they are broken in, the helmet feels like it should fit perfect. It's yet to be seen, but overall I think I'm gonna really like this helmet.
Great prices and the fact your system shows stock levels to ensure ordering availability! Unlike another site I visited/ordered from and received an email saying it was not available in the end and the search began again. Very glad I came across your site!
I almost paid $288 for the same jacket elsewhere! Thank you so much! The jacket however is too small. I called to try to send it back but there were no more sizes available above the medium I purchased. Unusable but it's high quality.
I understand they are discounted but the most basic security item besides the helmet itself is the strap. A quality look at the product before sending it out should eliminate a lot of hassle with customers satisfaction! Would YOU wear that lopsided straped helmet?
For just starting out, great prices that I can start up with and with plenty of leg room to stretch out. Customer service responds great, no hassel. Shipping was a bit slow, but I got over it when the package arrived. Free shipping is always great! Thanks guys for being there for us. Hope to buy again from y'all.
I bought a Bell helmet and unfortunately I ordered the wrong size. I feel that mccloseouts punishes their customers for returning an item by not giving them credit for the original shipping cost or charging a $** restocking fee on free shipping items. In addition they will deduct an additional $** if you want a refund instead of store credit. On top of that I had to pay to ship it back to them (some retailers will send you a return shipping label), and pay shipping on the correct item reorder. Mccloseouts offers great prices but needs to understand returns are part of doing business online.
My Olympia mesh jacket is hands down the best purchase I have ever made for summer riding. It keeps me cool and is very comfortable. The price was so good that I had to double check to make sure there wasn't some sort of catch. Shipping was fast too. Great price, great product, great experience!
The person I talked to was informative, courteous, and helpful. I will definitely order from them again. My package arrived quickly. I had ordered a size too small, and returning it and getting store credit was easy.
I really don't like being forced to write something when using the stars is good enough next time won't leave anything and ignore the email so please change this system some people don't want to write anything.
Worst online shopping experience ever. I received the wrong item and was expected to pay for shipping to return it. I ended up spending a total of about $65.00 after all was said and done, only to be given a store credit of $28.95. To get a refund, I was only going to get $18.95 back. Worst customer service and policies ever. Will NEVER use Motorcycle Closeouts again!
I am a repeat and very satisfied customer. I love the deals you offer and would always rather buy past years technology than to pay through the nose just to have my "latest & greatest purchase" become old news with the change in the seasons. I am still wearing and using all the great things I have bought from you in the past. Thank you for finding the bargains!
Jim
This wasn't my first order from here, and it will by no means be my last. They always have great deals on kit which is what brings me back. Never had an issue with my order, returns, or delivery times. You can shop and order with confidence.
The pants were very good quality with lots of good features. The price was great, the delivery was swift. I returned them only because they didn't fit, and ordered a different make. There was some red tape in arranging the return, and they charged a 10% restocking fee. Most of the other online motorcycle gear suppliers I buy from don't do that. The two pants I bought were not the current model for the manufacturer, and the second pair have a sewing flaw in them that'll I'll have to have corrected, but otherwise they were as advertised, and they fit me well. But the prices here are very low, and they deliver when they say they will. So the surer you are that you'll like what you get, the better deal this is.
More shipping options would be great especially when purchases are for christmas and not guarenteed to get here by then. Thank you for shipping my items priority mail. I got the order in plenty of time for Christmas!
Easy to use and a great selection. My only issue is I am hesitant on the fit. I normally wear a large to extra large but the XL i ordered is still a bit tight. Since the suit is not leather there will be no stretching of the material. In order to fit better, i will need to wear t-shirts and shorts under the suit. Not always a bad thing unless its 40 degrees outside.
I read some bad reviews before shopping, but still took the plunge. I had a great experience. No problems at all, and the prices are great.
This is an update from the last time I shopped. Same experience. Great prices. All the negative reviews seem to be about return policy, but honestly you should do your homework before buying.
Web site works great. As long as I get the helmet on time and not damaged I will be happy. Update: helmet showed up in perfect shape and arrived very quickly. I will definitely buy from this store again. A++
I bought a speed and strength jacket and a bell helmet from you a couple years ago. The products were in excellent shape and shipped as expected. I always keep an eye out for a good deal on your site.
Answer: They will lead you in circles for returns and ship you items back after you return them and then charge you again. Good Luck!
Answer: We don't actually make the products, we just sell them. There are, however, a number of very comfortable under-shorts and riding pants that we offer. We're not 100% clear which you're after based on your question, but please give our customer service line a call at (816) 532-3696, and they can help you out!
Answer: While we're sorry Deanna had a poor experience, our website is indeed "for real"! If you look around at multiple review sites, most show us having very good ratings, overall. The biggest problem people have is with our return and refund process, which is clearly explained on our website. Exceptions are only made if we ship out the wrong product - that is, not the one you ordered. While some people find this too strict, the margins on closeout merchandise are simply too slim - most other companies won't let you return closeout items at all. We feel like that's quite acceptable, considering you can get gear from us for 70%+ off retail price!