Overview
MotorcycleCloseouts has a rating of 4.8 stars from 6,684 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotorcycleCloseouts most frequently mention great price, customer service and new helmet. MotorcycleCloseouts ranks 61st among Motorcycle Gear sites.
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Had a very hard time paying for product on website, not sure what went wrong or why. Auto fill completed my info but payment wouldn't process. After several attempts I filled out the fields manually instead of using the auto fill function. I almost gave up in frustration.
Very Professional website
I'm presently deer hunting in unit 37b in Arizona. These tires are fantastic, excellent traction in deep sand, steep rocky terrain or any surface I've been on. I won't take these tires on asphalt even though my Arctic Cat Prowler 700 XT is street legal.
Keep up the great work you have a wonderful web site.
Thanks very much! Top rate tires!
Good details offered and links to sizing are helpful. I should have realized that different brands of pants and jacket wouldn't zip together. Still, great prices, great products. Will happily keep them.
My first try at checkout gave me an amount of $23 more than my total (I qualified for free shipping and no tax). I cancelled that transaction, tried again, and completed my order with the expected total. I'm glad I was paying attention and don't understand why the extra fee was added on my first attempt.
I'm amazed at how much money I saved I am grateful for this site seeing how I don't make much money but need good safety gear to ride my life is held personally in high value and you guys gave me a discount on it lol thanks motorcycle closouts. Com
Overall it was a good experience but I had not heard anything with regard to my item being shipped for over a week. During that time I sent a note from your website and sent an email asking about status with no response until after the item finally shipped. Not a deal killer but your competitors do a better job of keeping customers informed at each step and in setting expectations for timing. If, for instance, my initial order confirmation had said 'you will not hear anything from us for 8 days' then I wouldn't be left to wonder what was happening. That would require nothing other than setting my expectation.
Like I said, not a deal killer but kept the rating from five starts and perhaps an area for incremental improvement.
I do like your prices and will continue to shop your site.
Regards,
-Mike Schultz
Website easy to maneuver, with checkout quick & easy
Rain suit that I purchased was a L, which is what they had on sale. The top was OK, could've done a XL, been better. But the pants would have fit my 100 lb. 22" waist person just fine. Me, no way. Not a L for an American. Sent back, for exchange (bc that is the cheapest route). They didn't have any in stock, in any size. So, refund cost $10 restocking fee + $9 to ship it back. If I count the $9+ to have it shipped to me in the first place, I lost $$ in this deal.
Won't order from this place again.
I LOVE that I can pay with Paypal through your site - makes it very easy for me.
I thought if I got the wrong size helmet I would be able to exchange it quickly and easily, only incurring a return shipping fee. That was not the case, despite ensuring it was free from every speck of dust, hair or fingerprint, and returning it exactly, precisely as received.
Not sure I would advise anyone to buy a helmet mail order that they hadn't already tried on at a retail store.
Sincerely,
-John E. Nelson
This is my first order through Motorcycle Closeouts. I'm anxious to see if my order comes complete in a timely manner. If so, I look forward to using this site more in the future!
I'm happy to report that my order came complete with no damage or missing items. I'll definitely check this site more often for great deals before ordering anywhere else.
Delivery took a couple weeks. Ordered this helmet based on sizing on website. Measured my head and Actually went one size bigger. Helmet was still almost too small to get it on comfortably. All other sites, allow one exchange at no cost. Revzilla, Rocky mountain ATV, etc. these prices are the same. This will be the 3rd helmet returned at a cost of shipping each back. Not pleased.
Clicking "Continue Shopping" does not reliably bring me back to the last page of items I was browsing. It takes allot of clicks to bring me back to the items I've mapped out in my mind for purchasing. Not a big deal, but it could be smoother. Otherwise, a great shopping experience and I always mention you guys to people I ride with.
Great price but the order says MD OR XL. I ordered MD. So I wonder if I will get what I ordered. Also you mention blemishes on your site but do you indicate whether a product is unblemished?
After writing my initial questions, I ordered a closeout helmet. This is the type of item that should never be sold damaged or blemished. It was perfect. Came in good time with appropriate packaging and pinlock lens.
Incredibly good stuff at unbeatable prices! Item arrived quickly and in excellent conditions, I am totally satisfied with my purchase and I would definitely do business with motorcyclecloseouts.com again!
I ordered a leather jacket, gloves and women's chaps but received the wrong style in the chaps. There was a mix up with style numbers because the chaps were mistakenly labeled with two different ones. After contacting customer service and sending photos a return shipping label was promptly sent. After they received the returned pair the correct pair was sent. I didn't have to pay any extra shipping and the process was completed in a timely manner. I am very satisfied with my purchases.
There was a problem with two of the 8 items we received. Motorcycle Closeouts provided stellar customer service when dealing with the replacements and responded extremely quickly to my inquiries. While it was disappointing that the problem occurred in the first place, their response to my first shopping experience with them means I will shop with them again.
Easy and economical! The pants are great for an all weather rider, but I am a fair weather woman and was looking for something like bohn armor pants to wear under jeans OR instead of the two layers. I will keep checking back though just in case. Am returning the pants for a refund. That part is easy.
I took a chance on sizing with my first purchase with MotorcycleCloseouts.com and it didn't quite work out.
What was really great though, the Return process was easy, concise and totally online. I would definitely shop with the company again based on the ease of transaction.
My order shipped quickly and the refund was processed equally quickly. Sizing was the only issue as the gear came in perfect condition from MotorcycleCloseouts.com
Front end of the site seems nice, no problems. We'll see how the rest of the process goes!:)
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Following up, I got my order almost immediately - I wasn't expecting it for a few more days, so that was a very pleasant surprise. I got exactly the jeans I ordered in the size I ordered and in good condition. They didn't look quite like the advertising image - they have substantial horizontal "stripes" in front where it looks like the color was rubbed out during pre-washing or something. It's purely cosmetic though, and the jeans themselves are of fine quality, the price was great, and the shipping was incredibly expedient. Overall, a five star transaction.
I ordered overpants with the fly terra trek 2 combo, size 30 which is what i am, and they're super tight and it's impossible to get on the bike with them on. Removing the inner liner helped a little but they're still much tighter than expected. I'll see if i can exchange them for 32 or I'll just not wear them at all and buy another pair down the road. Something to watch out for. Great service other than that.
Tried buying some things for my son.being a blonde mom I did not know that youth wasn't for toddlers ;) but, you all accepted full return and assisted me with my return and now purchasing ( I 90% sure about the sizing but cant ask as this is a christmas gift. Had excellent customer service and business transactions with you all and great prices. Thank you
One suggestion: more kids sizes for like 3-6 year olds ;)
Our products are first quality and carry the same manufacturers' warranties as if they were sold in your local motorcycle dealership. Closeout items are not blemished or defective items; they are simply overstocked at the distributor or perhaps previous year models. Closeout items are available for return or exchange, just like current models. We keep our prices down by buying in bulk and keeping our overhead low, while offering high-quality products and providing exceptional customer service. If you would like assistance selecting your gear, please email help@motorcyclecloseouts.com or call us to discuss your needs. We have real riders and racers on staff to help.
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- Smithville, MO
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members