On Sept. 21,2020 I wrote that I would like to return my purchase as I was very unhappy with it. Taylor responded in a few hours and issued a refund. I very much appreciated Taylor's quick response and resolving of my problem. Indeed a pleasure doing business.
I purchased the Samsung Level Bluetooth headphones. They came quickly. It was a set. One of them didn't work. I contacted the company and they promptly responded and are replacing the broken one. I am very happy with their prompt response and nice customer service.
Patricia W.
I'm so glad we were able to get back to you quickly and send a replacement.
Thanks Patricia!
I would like tell everyone about the Great customer service and support that I got from Morningsave today. I have never had such a quick response and help. It has been a pleasure to work with such a Great company. Thank you Megan & her support team.
Hi Timothy,
It's lovely to know that Megan took great care of you. I'll be sure to let the team know!
Everything I've received from you I have loved. When I received the last item it didn't work. When I notified customer service they immediately refunded my money and told me there was no need to return item. Now that's great service! I would recommend MorningSave to everyone!
Thanks Geraldine! We'd recommend you, too. ;)
I am a service snob, grew up in a Nordstrom / Estee Lauder culture, where service standards are super high.
Morningsave is one of few companies today with great quality and diversity in product, excellent pricing, and shipping is fast and consistent.
Morningsave will fix any issue or problem, though I seldom have one... immediately!
You NEVER have to worry about returns or exchanges.
Best of all, they honor and appreciate their customers AND they are tragically hip!:)
Thank you Jonathan and team!
El
Out of the many items I've purchased through Morning Save I've had issues with 2 products. That's less than 1% of what I've purchased. Their customer service is above and beyond! I've always gotten a quick response and they've always been quick to make things right. Jackie was exceptionally helpful in resolving an issue I hadShe's definitely an asset to MorningSave as an excellent employee!
Hi Kirsten,
It's easy to help when we've got great customers like you. Thanks! <3
I ordered a purple comforter from Morning Save. It was not the right shade of purple (yes, that's true!). I contacted Morning Save via email and received an answer very quickly. It was resolved! And all I had to do was ask. Jordan was helpful beyond my expectations. I will continue to order from Morning Save in the future because of their exceptional customer service (Jordan). I will also recommend Morning Save to my friends and family.
Thank you Patricia, we'll be sure to let Jordan know you gave her such a lovely shout-out.
We purchased a Copper Pro Smokeless Indoor Electric Grill from Morning Save. When it arrived one of the handles was unattached. The screws had become loose and one had completely fallen out. Both screws holding the handle were stripped out. I contacted Morning Save and representative Teighlor immediately began working with us to correct the problem. She sent a new grill to replace the one with the faulty handle. Morning Save not only has quality products on a user friendly website at hugely discounted prices with quick secure shipping, they have excellent customer service. We hope they're around a very long time. Morning Save takes the guess work out of shopping made easy. Thank you Morning Save and especially, Thank you, Teighlor!
Thanks, Paul! We hope you're around with us, too!
I cannot praise this company enough! I have made 2 purchases for hair style items. BOTH were as described, as was the manufacturer's price and Morningsave's asking price. A &300 item in the company website was $ 29 with MorningSave... FOR REAL.
I had an issue with being able to use another item and I got complete satisfaction from MorningSave. This company gets my highest recommendation.
Hey MaryAnn,
We appreciate the faith and recommendation.
I received an order of dinnerware where the plates were broken. Even though I was disappointed, customer service stepped up and handled the situation very professional with no stress on my part. Thank you for your awesome customer service!
Hi Elois!
Thank you for taking the time to let us know how we did. I hope those new plates arrive intact. :)
Lilith...was AWESOME.
The original company that I bought my mixer, wouldn't send me a replacement of my broken dough shield cover or issue credit...but Lilith got me $40 back.
Pretty damn good
Thank you for all that you do
Thanks, Bernhard!
I wish I had done some research before ordering from MorningSave. I ordered 2 items, both of which were very poor quality. Additionally, the one item was more than twice the price being charged at Bed Bath & Beyond! I realized that I made a mistake before the one item was shippped, so I tried to cancel the order. They refused, despite the fact that the item had not yet been shipped - it also did not arrive until after the original delivery date. I would never order anything from them again.
Never saw anything on the website indicating you are stuck with the purchase if it arrives and you don't like it. No returns for "change of mind." Purchased the MKF collection purse. Have never seen anything so cheap looking and cheaply made. Will never use them again and since I'm unable to return the bag, it's going in the trash. I wouldn't dare give this as a give to anyone.
I called myself cancelling the $5.33 monthly charge. Yet Morning Save keeps taking money out of my account and has even done it twice a month.
They never respond to my emails. I will try them again.
I am sure Steve Harvey and the other morniing programs who brag and push Morning Save would not want to be a part of a company that steals from people!
Hi Bridget. Membership is cancelled with 1 simple click. Use the Membership menu on the top of the page.
Next time you order, you may again choose $7 per order or $5 per month cancel anytime. Very simple.
I love morningsave.com and sidedeal.com... I often tell all my family and friends about these sites because of all the super good deals that I got off of these sites :) You get free shipping and handling on all your purchases for a very small monthly fee! Their customer service is excellent. I recently needed assistance with an item and Lilith totally exceeded my expectations :)! ! Thanks again to Lilith if you happen to see this :)! !
Thanks for the lovely review, Nena! <3
Too many negative reviews. Will not order from Morningsave.com. Most reviews were unable to get a refund or replacement for damaged item. No phone number to contact customer service. D+ rating with BBB. I cannot rate since I will not order. Very disappointed; since promoted on the Talk and Steve Harvey.
I am very impressed with the customer service at MorningSave. The item I ordered apparently got lost, and when I contacted customer service, they were extremely apologetic and sent out another item free of charge right away. Jackie in the customer service department went above and beyond. And they even followed all of that up by providing me with a coupon on a future order. Kudos!
Thanks for the shoutout, Julie!
Had to order another pair of earbuds because the first set was defective. Bottom kept popping off and lost sound in one. That being said the customer service would get a 5 star. Taylor took care of problem and in a timely manner.
Hi Michael,
Sorry about the earbuds. I'm glad we were able to help.
Thanks!
The product I received was defective. Manufacturer/ dealer would not return my calls.
I finally had to ask MorningSave for help!
Problem solved... quickly & efficiently!
To be honest, I had some doubts about MorningSave... low expectations!
I was pleasantly surprised! I plan to make several purchases with them in the future!
Megan has been helpful with any request I have had. She has responded within a few days and meet my needs. She has been very pleasant. Because of her, I feel very comfortable using Morning Save and will recommend it to others. Thank you for responding to my concerns.
Thank you Adrienne,
We'll be sure to let Megan know you spoke highly of her. :)
Overview
MorningSave has a rating of 3.9 stars from 795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 8th among Marketplace sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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