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MorningSave

How would you rate MorningSave?
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Florida
1 review
5 helpful votes
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Horrible experience! There prices may be great, but you get what you pay for. Shipping is slower than a boat from China, and there customer service is pitiful. I ordered 2 drones and wanted to return because they are crap, not even worth the money they discounted them at. There's no phone number to call?! You got to be kidding! And I was told I would need to pay for return shipping and then confirm that they received it. Ed that hassle, they would likely claim they didn't receive and then I'd be out more money. Hard to believe that TV shows are promoting this loser company! You think they would do their homework before promoting them. We rely on that they do their due diligence.

Date of experience: January 20, 2019
Chad E. MorningSave Rep
over a year old

We can get this sorted out for you. Reply to your original message from us and ask to talk to me - Chad - I'll take a look for you. Thanks!

Missouri
1 review
10 helpful votes
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Huge hassle to get refund
February 22, 2018

Although there site list that they have refunds with in the first 21 days I was sent a broken item and that is not the cause. The tried directing me to another company entirely to deal with a warranty when I asked for a refund. Then I was told they don't normally do refunds. Lastly if I want to return a item that was damaged you are personally suppose to pay to ship it back. SO in the end this entire transaction is costing me money and I get nothing.

Date of experience: February 22, 2018
Georgia
1 review
0 helpful votes
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Happy With Service
December 14, 2023

All around this web-site's Custer Support is Awesome! I haven't found any other web-site that offers such an assortment of items for purchase that are also a Great Deal!

Date of experience: December 12, 2023
Jackie G. MorningSave Rep
over a year old

Thanks for the love, Ruth! <3

California
2 reviews
0 helpful votes
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WHAT A RESPONSE!
June 28, 2020

I would like to give Morning Save a wonderful review for the response that was given to me when I had an issue with a delivery recently. It seemed as if I was never going to get what I had ordered but their Support team was on it! Promptly answering my concerns and doing something about it!

Date of experience: June 28, 2020
Jackie G. MorningSave Rep
over a year old

Hello Marilyn,

It's great to hear that our support team was there to help out when your order didn't arrive on time. Thanks!

Arizona
2 reviews
0 helpful votes
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I placed an order for some leggings and they were the wrong size. I was willing to return them. After much correspondence Jackie was so pleasant and I got a refund. She always responded to my emails and questions in a very timely manner. I was so grateful for all her help. Job well done! Elizabeth Wildgen

Date of experience: October 17, 2023
Jackie G. MorningSave Rep
over a year old

Thanks for the shoutout, Elizabeth! <3

California
1 review
1 helpful vote
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Great Product Support
June 27, 2019

The people at MorningSave are truly wonderful. When I had an issue with some Bluetooth headphones they quickly replaced them. Recently I received a power bank that didn't work and the quickly reimbursed me since they didn't have a replacement in stock.

Date of experience: June 27, 2019
Jackie G. MorningSave Rep
over a year old

Hi Robert,

We think you're pretty wonderful yourself! Thanks for hanging in there with us while we got it sorted out.

Washington
2 reviews
8 helpful votes
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Stealing my money
November 28, 2019

This company signed me up for a membership that I cannot get out of! They have no phone support, and the one-click cancel is a dead link. I'm a senior with cancer, so I don't need this stress. Shame on this company!

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 25, 2019
California
1 review
0 helpful votes
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Helpful customer support
December 9, 2019

Unfortunately, my item arrived cracked because there was no protective packing. I contacted customer service and they requested pics. Upon receiving the pics, they offered a choice between a refund or a replacement. I chose the replacement and they said it's on the way. Good deal overall and good support if you experience an issue. My advice to them is to package items better.

Date of experience: December 9, 2019
Jackie G. MorningSave Rep
over a year old

Hello Kevin,

Our customer support team shares those incidents with our warehouse team, so we can improve our shipping processes in the hopes of preventing issues like this from reoccurring.

Thanks for the advice. :)

Illinois
1 review
5 helpful votes
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Junk
June 6, 2018

Save your money, will not buy any of this junk again. I ordered the diffuser, the directions on use were for a completely different model. Have not gotten the item to work yet and may not work at all. Won't spend the money to return it. Lesson learned will never buy anything from this site again. I think the items are rejects or seconds.

Date of experience: June 6, 2018
California
1 review
0 helpful votes
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Great Customer Service
April 29, 2020

I received a product ordered that didn't work with my TV. I asked for a refund and there was no problems. They even told me not to send the product back, they would just refund me back on my credit card. Their response was very quick also. Thank you for showing fantastic customer service!

Date of experience: April 29, 2020
Jackie G. MorningSave Rep
over a year old

Thanks for the kind words Denise!

California
2 reviews
0 helpful votes
Follow Daisy C.
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I am new to morningsave (as was recommended to me by a friend) and thus far have loved all of my purchases! As a smart consumer I appreciate the savings and the quality of their inventory, and the wide array of offerings.
I also want to commend them on their excellent customer service. You email them with your inquiry (or request) and someone responds in a quick manner. And they resolved the issue immediately and with courtesy. As a new customer I was grateful for the email communication as this is not always the case with other online vendors.
I am definitely going be a loyal customer and visit their site on a daily basis. I had missed one day and wanted to get an item that had sold out and was out of stock. I recommend everyone browse their selections daily as items so go fast.
Overall I am so pleased!

Date of experience: June 5, 2019
Jackie G. MorningSave Rep
over a year old

Aww, thank you!

Welcome to MorningSave, Daisy.

Missouri
4 reviews
6 helpful votes
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Good enough for the price
November 30, 2017

I bought some bamboo plates. It took forever to get them, but they were way cheaper than anywhere else, so I guess that makes sense. You get what you pay for, but these days that's better than most sites, so I'm giving them five stars.

Date of experience: November 30, 2017
Minnesota
1 review
1 helpful vote
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Website
October 9, 2019

I am having a very hard time getting this website open. I get daily emails from them, but I cannot open them. If I go to Morningsave.com, I cant open that either. I have tried on several different devices with no luck. Im ready to give up even trying any more.

Date of experience: October 9, 2019
Jackie G. MorningSave Rep
over a year old

Hi Jan,
If you haven't already, please send a message to our support team. If you can't access the site, you should be able to send an email directly to support@morningsave.com. We'll be happy to help troubleshoot a bit.

Ohio
1 review
0 helpful votes
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Not good quality
January 28, 2020

Wrist band is to hard to put on. Heart rate doesn't come up when tapped. Would return but your policy says no returns. Will not order from Morning Save again. Since there is no return if product is not up to standard that is expected.

Date of experience: January 25, 2020
Jackie G. MorningSave Rep
over a year old

Hi Mary,

If there is an issue with the item, we are always happy to help. Please be sure that you have reached out to us via our support form here: https://morningsave.com/support and we will be able to assist you with this order.

Arizona
1 review
0 helpful votes
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I've contacted the company via email to ask why the items I ordered were shipped from TX to CA, left the CA facility on 12/11, then were returned to the same place in CA on 12/14. Their response was: some orders are taking longer to ship. Makes zero sense.
First and last time ordering- I'll be disputing the charge with my credit card company if my package doesn't arrive by 12/23.

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 19, 2020
Texas
1 review
0 helpful votes
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Great customer service
January 12, 2021

I ordered a gadget as Christmas present for my daughter from morning save. However, there was a problem with the gadget, and was not working properly. After contacting morningsave to return the product, I was told my money will be refunded and I don't have to return the product. That is great customer service.

Date of experience: January 11, 2021
Jackie G. MorningSave Rep
over a year old

Thank you for the feedback!

New York
1 review
2 helpful votes
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Didnt receive my order
December 17, 2018

Cant find e mail but debit card charged on nov 30 2018 still no sign of package and morning save is unable to be contacted i ordered face vacumns for my teenage girls where are they if no response i will contact my bank and consumer affairs

Date of experience: December 17, 2018
North Carolina
1 review
8 helpful votes
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Lousy!
October 12, 2017

The item doesn't work so I emailed them hoping to troubleshoot but after saying they would contact next day-nothing. Not even worth my time (and probably more money) to return. Wish I had checked this site first.

Date of experience: October 12, 2017
California
1 review
0 helpful votes
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Great customer service
December 29, 2020

I had a situation where there was at first an incorrect tracking number then a misplaced delivery. Marco worked hard to get the correct tracking number and locate my package. During these Covid times with limited staff, shutdowns etc. obviously the mail system has suffered. Thank you Marco for your much appreciated help!

Date of experience: December 28, 2020
Jackie G. MorningSave Rep
over a year old

We appreciate you taking the time to leave us feedback. Thank you Robin. <3

Washington
1 review
0 helpful votes
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Customer service is stellar! MorningSave provides items at greatly reduced prices, which warrants tremendous savings. While buyer's remorse is not entertained, MorningSave stands behind their products and advertisements. Complete information had not been provided on the advertisement of a given product. When received, Customer Service, Chad & Brittany; were most helpful in honoring that all of the information would have made a difference prior to purchasing and authorized returns. Thank You!

Date of experience: December 22, 2018

Overview

MorningSave has a rating of 3.9 stars from 795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 8th among Marketplace sites.

service
104
value
92
shipping
97
returns
79
quality
85
This company responds to reviews on average within 2 days
+55