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MorningSaveReviews 833

4.4

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MorningSave Reviews Summary

MorningSave has a rating of 4.4 stars from 833 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.

service
115
value
92
shipping
97
returns
79
quality
115
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Allyson F.
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So, something I ordered did not arrive even close to how it was described. Thankfully, of the many things I've ordered, this is the only time that has happened. Also thankfully, Taylor was the one to resolve it easily and with no hassle. Thank you to Taylor and Morningsave!

Date of experience: August 26, 2019
Jackie G. — MorningSave Rep
over a year old

Hi Allyson -

Thank you for making it so easy to help! And for giving Taylor a shoutout. :)

California
2 reviews
0 helpful votes
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Customer Service
August 23, 2019

I had a couple of situations which I addressed to Taylor. I was immediately answered and my questions were answered and resolved. Taylor has reassured me with purchasing more products from Morningsave and any questions or problems. Taylor is an asset to your company.

Date of experience: August 23, 2019
Jackie G. — MorningSave Rep
over a year old

Hello Diane,

Thank you for letting us know you had such a great experience with Taylor!

California
1 review
0 helpful votes
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Great Customer Service
August 23, 2019

Friendly and helpful staff. Item did not work out for me personally but i'll continue to shop with Morning Save.

Date of experience: August 23, 2019
Jackie G. — MorningSave Rep
over a year old

Thanks Samantha!

It's great to know our support team was able to help out. :)

California
1 review
0 helpful votes
Follow Martha W.
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Quick response!
August 21, 2019

Taylor was very helpful in issuing a refund on a order I had a problem with. She responded to my email within a couple of hours and offered to resend a new item or refund. Thank you so much for your quick response I really appreciate your great customer service!

Date of experience: August 21, 2019
Jackie G. — MorningSave Rep
over a year old

Hello Martha,

Thanks for reaching out so we could help. <3

California
1 review
0 helpful votes
Follow Diane W.
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It is so nice to deal with a company who takes care of imperfect orders without question. I ordered two mugs. One came in with a big dent in it. I E-mailed Morningsave and they immediately sent another order out, no questions asked! Thanks, Morningsave! I'll certainly order from you again!

Date of experience: August 21, 2019
Jackie G. — MorningSave Rep
over a year old

Hi Diane,

We're happy we could tumble in and make that better for you. Thanks for the shoutout. :)

Colorado
4 reviews
20 helpful votes
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Do Not Test Products
August 24, 2019

Awful service and products
Purchased a few things from them
Curling iron did not even go through my hair
Bras were not as shown in ad
Couldn't return either. Even though. Bras were still wrapped, could see through wrapping

Date of experience: August 21, 2019
Jackie G. — MorningSave Rep
over a year old

Hello Susan,

I'm sorry we weren't able to make an exception to our return policy on hygiene and personal care items for you this time.

California
1 review
0 helpful votes
Follow Sylavinia R.
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Order a M. C. leather dresser, my son order the same one for my 71 birthday, called the team, and Taylor sent a return label to my email, so I can mine back. Thank again morning save team.

Date of experience: August 20, 2019
Jackie G. — MorningSave Rep
over a year old

Hi Sylavinia-

I'm thrilled to hear that Taylor got this taken care of for you. I hope you had a wonderful Birthday!

California
1 review
0 helpful votes
Follow Tara R.
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Customer service
August 17, 2019

SHOUT OUT to customer service. An item I purchased ripped after using the item twice. I contacted there customer service department and it was handled very quickly. You do not have a great business, without a fantastic customer service department. I always share my great deals with my friends from this company and I will continue to do so. Thank you

Date of experience: August 17, 2019
Jackie G. — MorningSave Rep
over a year old

Hey Tara -

While I wish you didn't have to, I'm glad you got a chance to work with one of our customer support reps. Thank you so much for sharing the love.

California
1 review
1 helpful vote
Follow Wanda P.
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I opened an account around the end of May. And every morning I look forward to the sale of the day! I've found all kinds of treasures, lovely items for the house, fabulous linens for the bedrooms and since I'm a bit of a technical geek... I found all kinds of funky gadgets! Are used to spend a lot of time and money on Amazon.com Now I checked MorningSave.com before anything and I usually find when I need a minimum of 3 to 4 days a week! You can't go wrong with Morningsave.com! I love fine leather goods and especially Joy Mangano... i've purchased handbags, as well as luggage! Like I said I love shopping at Morningsave.com

Date of experience: August 16, 2019
Jackie G. — MorningSave Rep
over a year old

Hi Wanda,

It's so cool to hear that we've become your first stop when you're shopping online. We appreciate you taking the time to let us know what you love about MorningSave. <3 Thank you. <3

California
1 review
0 helpful votes
Follow THERESA A.
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Excellent customer service!
August 13, 2019

I ordered a multi function smartwatch, however it was defective snd not charging. I sent a message to customer service and received an immediate response from Chad. Refund was credited to account without any hassle. Thank you. Will recommend Morningsave.com to friends who shops on line.

Date of experience: August 13, 2019
Jackie G. — MorningSave Rep
over a year old

Hi Theresa,

I'm glad you got a chance to work with our support manager Chad and he was able to help. Thanks for the shoutout!

California
1 review
1 helpful vote
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Great customer service.
August 13, 2019

I had a defective product. Asked for a refund and got it without a bunch of hassle. Considering how difficult it is to even communicate with other companies (talking about you, Amazon), it has been a pleasure doing business with Morningsave.

Date of experience: August 13, 2019
Jackie G. — MorningSave Rep
over a year old

Hey Steven -

It's great to know we put a smile on your face - and not just on the shipping box. ;)

California
2 reviews
0 helpful votes
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LED Makeup Mirror
August 10, 2019

Received mirror with some silver missing on the backside. They promptly refunded $$$ with no hassle.

Date of experience: August 10, 2019
Jackie G. — MorningSave Rep
over a year old

Hi Billie!

I'm glad our customer support reflected our values, even if that mirror did not.

Thanks for the feedback!

California
1 review
1 helpful vote
Follow Gail E.
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Customer Service
August 8, 2019

I had a problem with a $4.99 fee inadvertantly charged to my checking account. Morningsave customer service representative responded ASAP to resolve this matter. Great job Taylor!

Date of experience: August 8, 2019
Jackie G. — MorningSave Rep
over a year old

Hi Gail,

I'm glad to see that we got this resolved for you in a timely fashion! I'll be sure and let Taylor know about the shout-out. :)

California
1 review
2 helpful votes
Follow Jose F.
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Title of my review says it all, I got a gadget that was not working correctly but the issue was fixed right away, thanks again.

Date of experience: August 7, 2019
Jackie G. — MorningSave Rep
over a year old

Hey Jose!

Short and sweet - I dig it. Thanks for the love. :)

California
1 review
1 helpful vote
Follow Sabrina C.
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Great customer service
August 7, 2019

I was mistakenly sent the wrong thing and I emailed Morningsave to inform them of this. They are already sending me the correct product. They were quick and alert and knew what they were doing. Thank you

Date of experience: August 7, 2019
Jackie G. — MorningSave Rep
over a year old

Hi Sabrina,

I'm glad we were able to get that replacement heading your way. Cheers!

California
3 reviews
0 helpful votes
Follow Lori K.
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Customer Service
August 6, 2019

Wrote in to Customer Service about an issue with an order. Johnathan took care of it in a very unexpected surprisingly way. He requested a replacement be sent! So nice to deal with a customer service Representative that cares! Wonderful!

Date of experience: August 6, 2019
Jackie G. — MorningSave Rep
over a year old

Hi Lori!

I'm glad Jonathan found a *cool* solution for you. Thanks for sharing your experience.

California
1 review
0 helpful votes
Follow Tori H.
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Customer Service
August 6, 2019

I had an issue with my order and was a little frustrated, however, I spoke with Taylor and she fixed my problem immediately. She was very helpful, professional, and polite. I am very pleased to have resolved the issue and dealt with such a great customer service representative.

Date of experience: August 6, 2019
Jackie G. — MorningSave Rep
over a year old

Hi Tori -

I'm glad we had the replacement available. Sorry about the random tumbler. ;)

California
1 review
0 helpful votes
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Customer Service is A+
August 2, 2019

Ordered something by mistake, emailed cust service, received immediate response with resolution. I consider the service I received to be excellent and I will absolutely order again. The shipping was quick and it was well packaged also but really the service made a huge impression and what will keep me coming back

Date of experience: August 2, 2019
Jackie G. — MorningSave Rep
over a year old

Hi Charlene,

I love reading that our support team made your experience better! Thank you for taking the time to let us know what we did right for you.

California
1 review
0 helpful votes
Follow Rutha W.
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Great customer service
August 1, 2019

I placed an order for 3 items instead of 1 due to system error and I contacted customer service. Taylor was excellent, she emailed me promptly and told me exactly what to do when my orders were delivered. Taylor was able to assist me in refunding my money the very next day after sending my orders back. Kudos to Taylor for excellent service!

Date of experience: August 1, 2019
Jackie G. — MorningSave Rep
over a year old

Hi Rutha (and Penny) -

Thanks for giving Taylor a shoutout. :) I hope you enjoy your *intended* orders. ;)

Florida
1 review
1 helpful vote
Follow Tami T.
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I recently bought a backup camera with a 4.3" display. I researched it prior to my purchase and have the internet history to prove it. When I received it, I thought the display was small, actually really small, and when I went to the manufacturer's website, I learned they make a 3.5" display, which is what I had received. I looked up my order on MorningSave and my item's page was deleted, but there was a new page with the same camera with a 3.5" display. So someone pulled a switcharoo on us! It's not worth sending it back for the postage alone! Will never purchase from MorningSave again!

Date of experience: July 31, 2019
Jackie G. — MorningSave Rep
over a year old

Hi Tami - I sent you a private message for more details, so I can look into this for you.

Thanks!

ETA: I see you haven't had the opportunity to answer the message I sent. Please get back to us when you have a chance, so we can see what happened here.

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