I am grateful for the help given to me by morningsave team. Their customer service is always the best. So far all the products i have bought from their website was impressive. I will always order from here.
I went to this site because I wanted to buy a drone I saw on Extra. It showed up but the shipping package was damaged and the drone box was crushed in. I was giving it as a gift so I wanted to return it and get a new one with an undamaged box. The customer service folks were super nice and sent me a new one right away and made returning the other one very easy. Since then I've bought 2 other things from them and have been very happy with the quality.
I placed an order from Trendy at Wendy for an Air Fryer on May 5th I still have not received the product. The product took 15 days to process now it is stitting at a location in NJ, No on has any info and Morningsave reports someone follow up within 7 business days online. This is the worst experience I have had ordering a product online. I would not suggest ordering anything from Morningsave. I will also report this experience to all that advertise this products or service.
Bought several electric items and none worked beyond a month. Smart watches we're a disaster. Associates were all nice and considerate and willing to exchange, even without a receipt in one situation.
Hi Stan,
We are sorry to hear about this. We are always here to help with any issues you come across. If you could send us a follow-up message to our support address here: morningsave.com/support -- I just want to be sure you've been taken care of completely with any problems.
Jackie provided great customer service. I had a issue with my order and Jackie was able to quickly put my concerns at ease with consistent communication and updates about how she was addressing my problem.
Hi Steven,
That's what we aim foe. Thanks for giving Jackie a shout-out!
Customer service/ Product/Price... ALL good 5
Delivery leaves something to be desired, the product went from Texas to Georgia to North Carolina to Alabama to Tennessee. Looks like it had about four chances to drop off at my house. Customer service is awesome, refunding my delivery fee. It's all good.
Hi Kim,
I'm sorry to hear about your delivery. We appreciate you hanging in there with us through it all!
Kevin from Morning Save really took his time in helping resolve my issue.
My Google account was closed so that I had to create a new email.
I could not login into Morning Save. Kevin helped me create a account with my new email
Address. He was really patient and kind. I really appreciate all his help.
Thanks for the love, Lydia!
The Talk had a segment that showed highly recommended products at a discounted price for the holidays. The product I bought was late for delivery AND it's damaged. OOK, I know that happens. However, I'm having trouble with MorningSave.com helping me with return process. I contacted them via email within 21 days of purchase. I shouldn't have to keep a product that isn't 100% satisfactory.
I had an issue with one of my orders. I wrote to customer service and Jackie got back to me the next day. She asked a couple of questions and I answered them and sent a picture. She responded super fast and took care of my problem.
Hi Carol,
Thank you for the kind words and shoutout to Jackie! Glad we were able to help.
Wrote in to Customer Service about an issue with an order. Johnathan took care of it in a very unexpected surprisingly way. He requested a replacement be sent! So nice to deal with a customer service Representative that cares! Wonderful!
Hi Lori!
I'm glad Jonathan found a *cool* solution for you. Thanks for sharing your experience.
I want to thank you very much for your prompt service and the fact that you have taking care of my problem expeditiously. You honor your products and after buying online I'm relieved to know that you do. You've made it very easy for somebody with a problem and I thank you very much for it. Your prices are great and your service is great as well.
Thank you for the lovely review!
I was mistakenly sent the wrong thing and I emailed Morningsave to inform them of this. They are already sending me the correct product. They were quick and alert and knew what they were doing. Thank you
Hi Sabrina,
I'm glad we were able to get that replacement heading your way. Cheers!
It arrived perfectly and does a beautiful job on damp hair. My hair has a frizz to it and this styler completely perfectly smooths it out. Morning Dave was very good abou keeping me updated on shipping.
Thanks for the shout-out, Ann! I'm glad the styler is working well for you.
The customer service I receive is AWAYS exceptional! Caitlin was friendly, knowledgeable and responsive! Always ensuring I have a great experience. Whether it is a purchase or a return. Hassle Free! Thank you for a great experience!
Thanks for the kind words, Patricia!
I had an issue with my account and I worked with customer service to get it resolved. Chandler stayed on top of it responding to my questions immediately and I got the issue resolved. Is is so refreshing when when a company has a support service that will respond and help their customers.
Hi Denise,
Chandler appreciates the shout out. Thanks!
I tried to order a product. Card kept getting denied saying zip code did not match. I tried several different things to order product. I guess I tried 10 different things. They charged my account $1 ten times. I cant call them as there is no number anywhere. They have not responded to my 50 plus emails I have sent. Dont order from them. Crooks!
I was very upset when I received my adjustable firmness pillows, I reached out and spoke with Caitlin (Mercatalyst) and she walked me through different steps to try and keep me happy with the pillows. She was quick in responding to emails. But sadly it didn't fix the issue. I sent pictures and to keep me happy she surprised me with a refund.
I'm so glad to hear you had a good experience with our customer support team.
Thanks, Stacey!
After I emailed Morningsave about an item I ordered and received I got an email from Taylor. She apologized and gave me options of resolutions as I had received an item that was broken. I let her know what I wanted to do and she promptly let me know that she had checked the inventory and would be sending out a replacement item. Very courteous and quick response time.
Hello Elaine,
Thank you for giving Taylor a shout-out! <3
My clippers stopped holding their charge and I reached out to the brands' customer service who then told me to reach out to MorningSave. Since, MorningSave was unable to send me a replacement or fix the clippers they issued me a refund.
Thanks for the review, MJ! <3
Glad to know you stand behind your products to ensure complete customer satisfaction. My purchase was less than satisfactory. Taylor assisted me in being reimbursed for this purchase to guarantee customer satisfaction.
Thank you!
Thanks for the shoutout to our customer support team, Sandra!
Overview
MorningSave has a rating of 3.9 stars from 795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 8th among Marketplace sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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