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MorningSave

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Florida
1 review
0 helpful votes
Follow Stacey C.
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Belle and Howell it is such a piece of junk it doesn't work the pen is dry it is a lot of little stupid pieces that do nothing you can actually probably try to bend it with your hand the whistle doesn't work it is garbage! On top of that they know it so there are no returns

Date of experience: May 13, 2022
Texas
1 review
0 helpful votes
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Great customer service!
December 31, 2020

I purchased some sheets and the elastic broke when making the bed for the first time. When I emailed morningsave they were prompt to respond and sent a new set of sheets out! Wonderful customer service!

Date of experience: December 30, 2020
Jackie G. MorningSave Rep
over a year old

It's easy when we have great customers like you, Tracy!

Kentucky
1 review
4 helpful votes
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I ordered 3 Bluetooth AirPods from morningsave. One of them were empty no pods in the box. The other two didn't work at all. What a ripoff. Bad things happen to those who get over. You are stealing and definitely no good. I'm going to post on social media about morningsave and Extra. Extra advertise for the sleeze bucket. No good for nothing!

Date of experience: January 8, 2019
Chad E. MorningSave Rep
over a year old

Reach out to us at morningsave.com/support - We can easily get this solved for you. Thanks!

California
1 review
0 helpful votes
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Chad rocks1 :)
March 30, 2019

I received a product that stopped working after the first use and Chad got me a refund after I unsuccessfully contacted the manufacturer of the product regarding the warranty. Sad the manufacturer didn't do the right thing, but Chad stepped up and helped me as a customer. Well done Chad! I will continue to buy from MorningSave as a result because they take care of their customers :)

Date of experience: March 30, 2019
Chad E. MorningSave Rep
over a year old

Thanks so much!

California
2 reviews
0 helpful votes
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Customer Service
August 23, 2019

I had a couple of situations which I addressed to Taylor. I was immediately answered and my questions were answered and resolved. Taylor has reassured me with purchasing more products from Morningsave and any questions or problems. Taylor is an asset to your company.

Date of experience: August 23, 2019
Jackie G. MorningSave Rep
over a year old

Hello Diane,

Thank you for letting us know you had such a great experience with Taylor!

Wisconsin
1 review
0 helpful votes
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Customer service
April 28, 2019

Did order a product from a segment I had watched on the Today show... I didn't pay attention to the product as much as I should of and the phrase if it's to good to be true... hummm BUT dealing with the customer service was to EZ... they were understanding and sent it back with the tracking number and they credited my account... it did cost a few dollars to send back but my fault so not complaining... I do continue to get emails from them and I now make sure what it is and who the manufacture is... thank you to, them for standing be hind there products. Betty M.

Date of experience: April 28, 2019
Jackie G. MorningSave Rep
over a year old

Hello Betty,
I'm so glad that worked out for you. Thanks!

California
1 review
10 helpful votes
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Customer service
May 11, 2020

The product I received was not the best. Must have been a default. I have ordered other items from this website with no issues. I gave a star for the customer service. They were great! Very understanding and responded to my concerns fairly quickly. One default item will not stop us from ordering in the future especially when they have awsome customer service that don't put up a fight when a customer is not satisfied with the product.

Date of experience: May 11, 2020
Jackie G. MorningSave Rep
over a year old

Hi Lakisha,

Thanks for the love!

California
3 reviews
0 helpful votes
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Amazing Customer Service
September 9, 2020

I had a special request for an item on sale that I missed. I sent a request for help. Kevin downloaded the link to me and I ordered the item. But the order had trouble & kept asking me to try again, which resulted in 5 orders! I replied to Kevin, who fixed it instantly & told me what to do if this ever happened again. Very responsive, very professional & polite. Very impressive - thank you!

Date of experience: September 9, 2020
Jackie G. MorningSave Rep
over a year old

Hi Joy,

Thanks for the review!

California
1 review
0 helpful votes
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Returning item
April 14, 2020

I do have to say I did not have an issue when I had a problem with an item that I returned. They Responded per day 2 as stated in the auto email. It was no miss no fuss I recieved a full refund! Thank you morning!

Date of experience: April 14, 2020
Jackie G. MorningSave Rep
over a year old

Hi Heidi,

Thanks for the love!

California
1 review
12 helpful votes
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Can You Trust Meh, Side Deal, Morning Save?
August 8, 2020

ABSOLUTELY! As with all purchases anywhere, sometimes things go wrong. When I had something "go wrong" with an item purchased through Morning Save recently, "Taylor" rode in and saved the day! This rep was far more than reasonable. I could not have asked for a fairer outcome. This has been my experience with all of these folks at these three sites. I buy with CONFIDENCE that if something goes wrong, they will make it right!

Date of experience: August 8, 2020
Jackie G. MorningSave Rep
over a year old

Thanks for the review Jonathan. :)

California
1 review
0 helpful votes
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Rocksolid is great
July 30, 2020

We are very pleased with our recent purchase of the Rocksolid 2200 from Morningsave. It was an easy process to order. My wife finds it very relaxing yet invigorating. We were also very pleased with the help we got from Robin at Rocksolid. Definitely gets a 5 star review from us. Thanks again R&L Jacobs

Date of experience: July 30, 2020
Jackie G. MorningSave Rep
over a year old

Hey Robert!

We are so happy to hear about your experience with everything. We're glad to have you as a customer!

California
2 reviews
0 helpful votes
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Amazing Customer Service!
December 31, 2019

I'm really thankful for the amazing customer service that was provided me on the product I Purchased.
I have to admit I was a little leery at first and didn't expect very much when I had a problem but this was really the best customer service I could have received on an online order. Thank you I've enjoyed every product I purchased through morning save.

Date of experience: December 31, 2019
Jackie G. MorningSave Rep
over a year old

Aww Zacqueline, you're the best! Thank you.

Virginia
1 review
2 helpful votes
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Metallix Headphones
August 18, 2018

I ordered these headphones for my daughter in law, she loved them when they arrived. Unfortunately they wouldn't charge. Sent an email to Morning Save, next day they replied back apologizing and they were sending a new pair and there was no need to send the defective pair back. This was actually my third time ordering from them. Love the products and now I can say love customer service. A+ (Sorry it wouldn't let me upload a photo)

Date of experience: August 17, 2018
Pennsylvania
1 review
1 helpful vote
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Unfortunately, the product I ordered did not work out and I had to return them. The service representative assigned to my case, Ashley W. Was extremely helpful with the process and prompt in her responses to my e-mails. Thank You Ashley!

Date of experience: June 26, 2023
Jackie G. MorningSave Rep
over a year old

Thanks for the love, Colleen! <3

Idaho
2 reviews
1 helpful vote
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I was very sceptical about a purchase so close to Christmas and the merchandise quality, but what a surprise but was delivered within record time and we'll worth it. No disappointment here and every item I have purchased I have loved.

Date of experience: January 31, 2020
Jackie G. MorningSave Rep
over a year old

Hi Tanya,

I'm glad to hear that everything worked out, we're always happy to help!

California
1 review
3 helpful votes
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I ordered a zenlogic music player from MorningSave and when it arrive the internal battery was defective and could not be charged although the unit worked fine on external power. I wrote to them about the problem and they responded within a day and sent me a replacement unit directly, no questions asked. I received the replacement today and charged it up fine. It works as I expected. They offered outstanding service.

Date of experience: June 19, 2018
California
1 review
15 helpful votes
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Great customer service
April 24, 2020

I've order many products and have only been a member for about 2 months. I've only had 1 issue which was my fault. My phone froze and accidentally ordered 2 marc newyork hoodies sweaters. (Which are amazing) Jonathan (Mercatalyst) was very friendly and professional. I thought the sweater went missing after I sent it back with my mail carrier. But I was able to get my money refunded. So pleased with everything so far and no complaints.

Date of experience: April 24, 2020
Jackie G. MorningSave Rep
over a year old

Hey Nicole,
Thanks for the shout-out to Jonathan! <3

California
2 reviews
0 helpful votes
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Reliable
December 9, 2019

I was pleasantly pleased to have had a quick response to an order I had purchased but not received.
I have purchased numerous items and all were extremely well received. The one item I referred to had said delivered but I didn't receive. Once I notified them, a replacement was sent out immediately. They are competent and thorough.

Date of experience: December 9, 2019
Jackie G. MorningSave Rep
over a year old

Hi Joanne,

Thank you for the feedback. We aim to follow through and make sure things get done right, so it's great to know we're hitting the mark.

California
1 review
0 helpful votes
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Excellent Customer Service
April 30, 2020

I purchased 2 smart watches that did not give accurate count for steps and blood pressure reading. Subsequently, I requested a refund and the response I received was positively honored, prompt and satisfactory.

Date of experience: April 30, 2020
Jackie G. MorningSave Rep
over a year old

Thank you for the feedback!

Colorado
1 review
1 helpful vote
Follow Santiago N.
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I bought a product that had a problem. I contacted MorningSave Customer Service via their web site email. I received an email reply within the stated two day window. I interacted with Chad who was very understanding and a pleasure to work with. He immediately sent me an RMA and Fedex return label. I shipped the product back and received a complete refund within two days. All good.

Date of experience: April 9, 2019
Jackie G. MorningSave Rep
over a year old

We're so happy that worked out for you. Chad's pretty great and appreciates the shout-out!

Overview

MorningSave has a rating of 3.9 stars from 795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 8th among Marketplace sites.

service
104
value
92
shipping
97
returns
79
quality
85
This company responds to reviews on average within 2 days
+55