MorningSave

I bought a exfoliating body brush that's SUPPOSED to have done everything for the body gets the product and the product was wrapped $#*! a gift and it was unwrapped and new batteries placed correct way in the unit it haven't turned on yet not once and they say it's out of warranty. People this is a site that are ripping real live people out of thier money and legally it's nothing can be done. Check the use of your any product u get for 30 straight days don't buy no gifts that has to sit for more then 30days and me I am never coming back to the site ever. Morning rip off should be the name for this site.

I ordered something that simply didn't live up to its expectations and requested a refund. I received a letter saying that there is no return policy so basically they don't care and I told them how I felt about it and they still don't care so if you buy something from them and you don't like it don't even bother asking for your money back because you're not going to get it and they could care less. Horrible company that I doubt will last very long when its consumers like us that keep their business afloat. Do not buy anything from this company or you will be very disappointed and out your money

I ordered a Pursonic facial cleansing kit promoted on The Talk. The battery-operated cleanser brush is a plastic piece of crap. I can barely get the battery case open and I know the cover is going to break with just a couple of battery changes. In addition, the bottle of Vitamin C serum was not sealed and it arrived with about a fourth of the product leaked out onto the other items in the package. I wrote to customer support 3 weeks ago, received an automated reply saying someone would be in touch soon. I have not heard one word from them since. I will never order from them again. Buyer Beware!
I am now updating this review because I sent another message to customer support and they got in touch with me the following day. They refunded my entire purchase price including shipping. I now have to say that although the product I ordered is substandard, at least their customer service is not. I am changing my 1 star review to 3 stars.

My credit card was being charged a monthly fee from Morning Save. I had no idea what it was for as I was not receiving any merchandise on a regular basis. I emailed Morning Save and got a response the next day. Taylor told me that I had signed up for a postal fee back when I had ordered Christmas gifts. I did not remember doing this, but she was nice enough to stop the fees and credit the current month. This really helped me, and I appreciated her efforts. DRB

I have ordered from MorningSave many times and been very satisfied but this time is not the same. I ordered two fake flame tiki Bluetooth speakers for my yard around my pool and they both came broken. One the flame doesn't work and one the speaker doesn't work and the boxes they came in were all beat up: No one has contacted me. I have emailed the company that makes them and morning save multiple times and I've heard nothing and time is ticking on the return policy. So I wasted $50. I guess that is why they are so cheap. Your stuck with junk. Smh. All I want is a working item. Not too much to ask for. And they don't even have a number to call. Ridiculous. Be careful, sometimes cheap does mean low quality.

Your agent was literally perfect... knowing, funny, efficient, able to fix problems. I would hire this agent away from you with a double salary IF I weren't an old shut-in cripple.
AND I love your company.

Purchased a brush straightener that doesn't heat up and doesn't show you the heat setting! Contacted customer service due a return authorization number and they want me to contact manufacturer! I would not purchase anything from them unless your 100 percent sure you won't be returning it! I will report them to the Better Business Bureau and report them to the shows that I saw them advertising on... Entertainment Tonight, Inside Edition, etc. They should know that this company does not back up the products they sell. Terrible customer service.

I had a product (JBL headphones) quit working after 60 days. I sent an email to MorningSave, and Jackie responded immediately. She was polite, very helpful and resolved the issue. I have purchased a couple of items from MorningSave and have been very happy with the results. I will definitely continue to buy from them.

I have been a consist customer of Morning Save, purchasing various items at an extremely low price. The majority of the items have been pretty good sometimes not quite what you expect, but the Customer Service is Cass A Excellent, barr none. They seem to always be amenable to rectify the issue when there is one. The latest situation the Customer Service Rep "Taylor" really took the liberty to respond and provide the best practice of customer service with options and sincerity. I would give Taylor a grade A of customer service and appreciate the personal support to ensure that there was a satisfactory solution. Thanks goes a long way when its genuine and so does great customer service.

I purchased an item from the site for the first time. Once it finally processed, I received a tracking number. I kept checking it and it went from TX to NJ to CT, where it has been stuck with no status updates for over a month in it's trek to Iowa. Why it went from TX to the east coast instead of straight up the map is a mystery to me! It took several attempts to get MorningSave to realize that this package was somehow lost and finally they offered a refund. It might have been nice if they offered to rush ship a replacement item to me but that was never offered. I will NEVER order anything from them again. Lesson learned!