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MoonosaReviews 116

2.2

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Moonosa Reviews Summary

Moonosa has a rating of 2.2 stars from 116 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Moonosa most frequently mention tracking number and customer service. Moonosa ranks 23rd among Lingerie sites.

service
10
shipping
10

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Florida
1 review
1 helpful vote
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Shipping
July 5, 2020

I have been waiting on my order for two months and have yet to receive it! Leave messages, and no response! I will not recommend this company!

Date of experience: July 5, 2020
Louisiana
1 review
0 helpful votes
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Scammed!
July 3, 2020

I placed an order on May 5,2020. I never heard anything after that until I filed a dispute through PayPal and asked for my money back. So they gave a bogus tracking number to stop the refund. It wasn't even my order. So I couldn't get my money. It's now July and still nothing and serveral attempts to reach out and still no answers on my order or my money. So I filed a complaint with the bank to get my money back! Definitely unprofessional service and I want order anything else.

Date of experience: July 3, 2020
California
1 review
0 helpful votes
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I purchased pretty much my entire vacation swimwear and outfits from this website! Please keep in mind,
The price you pay is the quality you are getting.

Date of experience: July 3, 2020
Texas
1 review
0 helpful votes
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Very good quality
June 29, 2020

The customer service was brilliant and I was able to track my package right to my door. Very good quality products once they arrived. No complaints.

Date of experience: June 29, 2020
Georgia
1 review
0 helpful votes
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Don't order!
June 24, 2020

I ordered and paid for 21 outfits and only received 14 and no one has responded back to me yet and I'm pissed!

Date of experience: June 24, 2020
Georgia
1 review
0 helpful votes
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2 months 2 long
June 24, 2020

It took 2 months to revive my order. Sent many text messages to get the order moving. Did not receive everything I ordered.

Date of experience: June 24, 2020
Germany
1 review
0 helpful votes
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I need my refund post to my card are I will calling my lawyer because this dont make no sense. My name is Lashieka Simmons

Date of experience: June 24, 2020
Florida
1 review
0 helpful votes
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Shipping?
June 23, 2020

I place an order on April 21rst.
It shipped on June1rst as they say, I have not receive it and the tracking number they provided does not give any info. I requested a refund since its been 2months and they stop communication with me. NEVER AGAIN! THATS'S WHAT YOU GET TRYING TO BARGIN SHOP...

Date of experience: June 23, 2020
Japan
1 review
0 helpful votes
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Two thumbs up!
June 23, 2020

I highly recommend, Their clothes were super affordable and great quality for the price. Two thumbs up!

Date of experience: June 23, 2020
Georgia
1 review
1 helpful vote
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Bad service
June 18, 2020

They are full of crap. Every time I questioned them about my package all they could respond with was it's coming and refused to issue me a refund. None of the items fit to the size I ordered. Never again

Date of experience: June 18, 2020
Texas
1 review
0 helpful votes
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Good quality
June 18, 2020

Having watched the company change over the years, I can tremendously tell how much the quality has increased and I do not believe anything can beat the price for the items.

Date of experience: June 18, 2020
California
1 review
0 helpful votes
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Very nice quality dress, worth every dime. Fits like a glove with soft material to keep you comfortable. Great dress for either day or night depending on how you dress it up!

Date of experience: June 17, 2020
Alabama
1 review
0 helpful votes
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I placed two orders on the 5th of June with expedited shipping And they haven't even been shipped yet

Date of experience: June 17, 2020
California
1 review
4 helpful votes
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I have received my clothes, I like my clothes very much, it is as lovely as the picture, I like shopping here, I will order again

Date of experience: June 16, 2020
Delaware
1 review
0 helpful votes
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Where is my order?
June 13, 2020

Hi
This is mieraf
I ordered one item one month a go but still I didn't receive my item. So when I can receive my order.
Thanks

Date of experience: June 13, 2020
New York
1 review
0 helpful votes
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I order from here almost 2 months ago and still haven't received anything this is some real bull $#*!

Date of experience: June 13, 2020
Georgia
1 review
0 helpful votes
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Never shop there
June 12, 2020

I will never recommend anybody to buy from this website. It took me 2 months to get my order then when they do ship the items off. They ship it to the wrong address man this Aggravating. I emailed several times but no response back. This worst company I ever deal with.

Date of experience: June 12, 2020
Georgia
1 review
0 helpful votes
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Bad business
June 11, 2020

I ordered clothes over a month ago and still haven't received anything so I requested a refund and still nothing! I'm very unsatisfied with this site!

Date of experience: June 11, 2020
Georgia
3 reviews
0 helpful votes
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Is this site real
June 10, 2020

Order something May 5 2020 haven't gotten it yet. I need my money back if I don't get my merchandise

Date of experience: June 10, 2020
Georgia
1 review
0 helpful votes
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Bogus
June 10, 2020

I have been asking for tracking since first week in April. They finely gave me bogus tracking in Mid-May. Then end of May they gave me **************910 that USPS doesn't recognize. And every other day I write or call with no response.

Date of experience: June 10, 2020

From the business

Buy cheap dresses, women's clothing & lingerie at Moonosa Korean fashion online shopping store. Wholesale clothing from China with fast delivery now!


moonosa.com
Quanzhou, Fujian, China