Overview
Moon Magic has a rating of 4.2 stars from 654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moon Magic most frequently mention customer service, high quality and many compliments. Moon Magic ranks 8th among Custom Jewelry sites.
Instant Feedback
Je suis très satisfaite de mon achat. Mon bracelet est délicat et magnifique. L'achat et la livraison se sont fait facilement et rapidement...
I'm so lucky to have such a beautiful ring! I've been looking for it for months, and finally I got it. I'm literally looking at it every day and every single time, cuz it's the most beautiful piece of art I've ever seen and owned! The quality is so amazing and the size fits perfectly. I'm very happy and lucky! Literally smiling all the time for have such a beautiful ring!😍😍
Hello Trine,
We're beyond thrilled to hear how much you love your ring! It’s wonderful to know it’s exactly what you’ve been searching for and that it brings you so much joy. Thank you for sharing your happiness with us – we’re so grateful to be part of your special moment! Enjoy your beautiful piece!
Kind regards,
Moon Magic
I got my ring in the mail the other week. I can honestly say it's exceeded my expectations. The quality and look, It's gorgeous and I get so many compliments on it. I've literally worn it every day since last Friday and every single day 2-3 people notice it and say it's so pretty. I love it!
Hello Marcelena,
Thank you so much for your wonderful feedback! We're thrilled to hear that your ring has exceeded your expectations and that you’re getting so many compliments. It’s great to know you’re enjoying it every day! We truly appreciate your support and are so happy you love your purchase!
Kind regards,
Moon Magic
I confess I love my gemstones and shopped at various online shops and Etsy. However MM's stones are just top notch. Ordered a few pieces over the years and got some Opal, rose quartz and moonstone rings. Their shimmer and colors are outstanding. Just shipping could be a little faster to make everything 100% perfect
Hello Vasiliki,
Thank you for your kind words! We're so happy to hear you love your gemstones and our quality. We appreciate your feedback on shipping and will work on improving it. Looking forward to serving you again!
Kind regards,
Moon Magic
I usually buy jewelry on the high street so investing in silver jewelry felt a bit like a splurge. Have to say though: it's so worth it. Got a hoop set that I've been wearing non stop and it still looks fantastic. Just the delivery took longer than anticipated but it was worth the wait
Hello Simona,
Thank you for your feedback! We're so glad to hear you're enjoying your hoop set—it’s great to know it’s living up to your expectations! While delivery took a bit longer than expected, we're happy it was worth the wait. If you need anything else, don't hesitate to reach out!
Kind regards,
Moon Magic
I couldn't be happier with my recent purchase! This was my first order, and I was a bit nervous, but now I'll definitely be ordering more. The gemstones are even more stunning in person—they have this incredible sparkle that catches the light beautifully. Plus, the packaging is so cute and detailed! I might start ordering some xmas gifts here already 🤭
Hello Mia,
Thank you so much for your lovely review! We’re thrilled to hear that you’re delighted with your jewelry and the packaging. We can’t wait to help with your Christmas gifts! 😊
Kind regards,
Moon Magic
I recently purchased from this jewelry brand and I am beyond impressed! I was a bit nervous at first since it was my first time ordering, but honestly, I couldn't be happier. I had some trouble picking my size, but their support team was incredibly helpful and patient. The quality of the gems is outstanding, and the packaging is so cute and detailed! I'm already creating a wishlist for my next birthday gifts :D
I love my moon magic ring! I have a connection with it, every time I am not wearing it, I have a feeling that I am missing something. Moonstone is my birthstone and I believe it gives me strength and power! I will definitely be back to buy more items from Moon Magic as I trust them and believe in the authenticity of their gems!
Hello Sophie,
We’re so glad to hear that your Moon Magic ring resonates with you so deeply! It’s wonderful to know that the moonstone holds such special significance and provides you with strength and power. Thank you for your trust and enthusiasm— we can’t wait to welcome you back for more unique pieces in the future!
Kind regards,
Moon Magic
My boyfriend got me a ring from Moon Magic "just cause" and I have to say it's perfect. The quality is unreal, the fit is comfortable. He told me that the shipping was super quick and they put a lot of care into the protection of the package. I've received so many compliments and questions about where I got the ring. I will be purchasing (or sending my boyfriend a wish list) and recommending Moon Magic to my friends and family.
Hello Paige,
Thank you so much for sharing your experience! We're thrilled to hear that you love the ring and that the quality and fit are perfect. It's wonderful that you received so many compliments! We’re also glad the shipping and packaging exceeded your expectations. We truly appreciate your support, and we look forward to having you and your boyfriend back for more magic in the future!
Kind regards,
Moon Magic
Absolutely thrilled! The Rings are beautifully crafted and look even better than in the pictures. Super fast shipping and lovely packaging - perfect for gifts! I will definitely ne ordering again.
Hello Clemens,
Thank you for your fantastic review! We're so glad you love the rings and found the packaging perfect for gifts. We can’t wait to serve you again!
Kind regards,
Moon Magic
There were some bumps on the road to get a ruby necklace delivered to me in Europe. These bumps were not in Moon Magics control, yet they supported me through the journey and I got help all the way. The gift was much appreciated by my fiancée. Thank you Moon Magic!
Hello Ado,
Thank you for your wonderful feedback! We're delighted to hear that despite the delivery challenges, we could support you and that your fiancée loved the necklace. Your satisfaction means a lot to us.
Thank you for choosing Moon Magic!
Kind regards,
Moon Magic
Have bought from Moon Magic a few times now (girlfriend loves gemstone jewellery!). Quality has always been excellent. Knocking off one star as the shipping was a little bit slow...
Hello Simon,
Thank you for your continued support and for choosing us as your go-to for gifts! We’re thrilled to hear that the quality of our gemstone jewelry meets your expectations. We apologize for the slower shipping and appreciate your feedback—it helps us improve. We look forward to delighting you and your girlfriend with future purchases!
Kind regards,
Moon Magic
The earrings are made from hypoallergenic and nickel-free materials, which is essential for my child's sensitive ears. She has been wearing them daily without any discomfort or irritation. We chose the 10kt Solid Yellow Gold, and they look stunning! The craftsmanship is top-notch, and the earrings have a secure fit, so I don't worry about them falling off. I do wish the hoops were a little bigger, but this doesn't take away from how lovely they are!
Dear Moya,
Thank you for your wonderful review!
We're thrilled to hear that the ordering process and delivery were seamless for you. It’s great to know that you are satisfied with your order. We appreciate your feedback about the hoop size and will take it into consideration for future designs. Thank you for choosing us and for your thoughtful comments!
Kind regards,
Moon Magic
I came across Moon Magic on Instagram and I was a bit skeptical first. However, after my first purchase I am completely satisfied and I've already placed multiple orders. I love natural gemstones and there is so much selection! Planning to buy some new pieces this month.
Hello Nare,
Thank you so much for giving us a chance and for sharing your experience! We’re thrilled to hear you’re satisfied with your purchases and that you love our selection of natural gemstones. We can’t wait to help you find more beautiful pieces for your collection! ✨
Kind regards,
Moon Magic
I ordered a ring from MoonMagic that ended up being too big. I contacted customer service to exchange it for a smaller size. I did have to post the first one back to the US (didn't realised even though tried to do research first, that they are based in US) and then the replacement ring was arranged. I had to pay for the postage to send first one back and had to pay duty/customs for new one (this was covered on original purchase).
Inna in customer service was amazing! Really helpful and communicative through the whole process. Thank you Inna!
I received my new ring it fits perfectly and looks beautiful! I love my purchase and while the exchange process took a couple of weeks it was a smooth process throughout! Thank you team
Hello Sian,
Thank you so much for your lovely feedback! We're delighted to hear that you’re happy with your ring and that our service met your expectations. Thanks again for your support, and enjoy your beautiful new ring!
Kind regards,
Moon Magic
Moon Magic offers an enchanting selection of rings, designed to captivate with their unique and ethereal beauty. Crafted with high-quality gemstones and sterling silver, each piece brings a touch of elegance and mysticism to your style. The delicate, nature-inspired designs make Moon Magic rings perfect for both everyday wear and special occasions, adding a hint of magic to any outfit. Whether you prefer classic moonstone or bold, colorful gems, their rings are crafted to make you feel effortlessly beautiful and spiritually connected.
Hello Natalie,
Thank you for such a beautifully detailed review! We're thrilled to hear that you appreciate the unique, nature-inspired designs and high-quality gemstones of our rings. We truly value your support and are so happy to be a part of your jewelry collection!
Kind regards,
Moon Magic
Moonmagic is a great jewelry brand. They always seem to surprise me to create even more creative and cool designs that i like and want to add to my collection. Also their packaging is amazing!😍😍
Hello Ches,
Thank you for your fantastic review! We’re thrilled to hear that you love our designs and that we continue to surprise you! It’s great to know our packaging stands out as well. We can’t wait to see what you add to your collection next!
Kind regards,
Moon Magic
I recently ordered a Moon Magic ring bundle, and I'm absolutely in love! The quality is fantastic, and the design is so unique, it truly stands out. My order arrived on time, beautifully packaged, and even exceeded my expectations. The customer service team was responsive and super helpful when I had questions. Overall, Moon Magic has become my go-to for meaningful, beautiful jewelry. I highly recommend them for anyone looking for high-quality, one-of-a-kind pieces!
Hello Ellen,
Thank you for your amazing review! We're so happy to hear you love your Moon Magic ring bundle and that everything exceeded your expectations. We truly appreciate your recommendation and look forward to serving you again!
Kind regards,
Moon Magic
I fell in love with my rings the moment I saw them! I have a moonstone with two separate bands in rose gold. I always get so many compliments on my wedding rings. Moon Magic rings are well made, beautiful and very well priced.
I also bought a rough cut amethyst ring in rose gold. The stone is stunning,
Shipping was very quick. My rings came in a very nice ring box.
Hello Sharra,
Thank you for your lovely review! We’re so happy you’re in love with your moonstone and amethyst rings. It’s great to hear you’re getting compliments and enjoying the quick shipping and packaging. We truly appreciate your support! ✨
Kind regards,
Moon Magic
I placed an order with Moon Magic and I received it a few days ago. The packaging was absolutely beautiful and the ring with black obsidian is my absolute favorite piece now. Thank you for creating such beautiful and affordable jewelry!
Hello Martina,
Thank you for your lovely review! We’re so happy to hear that you’re in love with your black obsidian ring and that the packaging impressed you. We’re honored to create jewelry that you adore, and we truly appreciate your kind words! ✨
Kind regards,
Moon Magic
These gems totally blew me away—who knew raw moonstone could sparkle this much? I did feel a bit lost on the website, and shipping took its sweet time, but I scored the perfect piece as a personal treat. Great quality, and honestly impressed.
Hello Fernanda,
Thank you for your review! We’re thrilled to hear that you loved the raw moonstone and found a piece that you cherish. We appreciate your feedback about the website and shipping, and we're always looking for ways to improve. Enjoy your beautiful gem!
Kind regards,
Moon Magic
We believe that everyone deserves jewelry that goes beyond the surface. That’s why we handpick each gemstone not just for its beautiful gleam, but for its unique energy and potential for self-expression and healing.
✓ We use 100% authentic, ethically sourced gemstones that are independently tested by GIA (Gemological Institute Of America)
✓ Each piece is designed right here in-house, ensuring nothing but originality in every piece
✓ When it comes to quality, we don't compromise - we use the finest premium metals & have a strict quality control in place
✓ 1.8+ million followers across socials & 500k customers and counting...
✓ Beautiful, gift-ready packaging
Note from our founder - Laura:
Since 2016, Moon Magic has been creating beautiful, high-quality, and affordable jewelry that taps into the powerful energies of gems. Our pieces are not just accessories, but soulful companions designed to resonate with your inner spirit while having a modern style.
Whether you're seeking enhanced intuition, greater self-love, or a confidence boost - our jewelry is created to help you flourish. Consciously handpicked and carefully crafted, each gem offers energizing properties to enrich and beautify your daily life.
We hope the radiant glow of our gems serves you as a reminder of the incredible magic around and especially within you.
Sent with love, from our hands and hearts to yours.
With Love & Magic,
Laura
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Chantal,
Thank you so much for your feedback! We're thrilled to hear that you're happy with your bracelet and that your shopping experience was smooth and quick!
Kind regards,
Moon Magic