Overview
Moon Magic has a rating of 4.2 stars from 654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moon Magic most frequently mention customer service, high quality and many compliments. Moon Magic ranks 8th among Custom Jewelry sites.
Instant Feedback
I ordered myself a black obsidian ring for peace and protection and that's immediately what I felt upon arrival. The quality of the ring is excellent and so beautiful! - the packaging was such an added bonus- felt good to open my mail box and see "reminder, you are magic" - looking forward to my best friend getting her ring in the mail too! Definitely will return
Thank you so much, the ring was beautiful and amazing 😍😍😍 highly recommend.
Hello Shiny,
Thank you so much for the kind words! We're thrilled to hear you loved the ring. Your recommendation means a lot to us!
Kind regards,
Moon Magic
I was recently gifted a raw moonstone necklace from Moon Magic, and let me tell you the moment I put it on, I felt its energy! I've been wearing it every single day for the past month while traveling through Australia - to the beach, to the gym, and everywhere in between and it still looks and feels brand new! It honestly feels completely different from any other necklace that I have owned. I want more.
The moonstone itself is unreal and the glow makes it feel alive with energy. I am happy, in love and obsessed with my necklace.
Hello Sarah-Jane,
Thank you so much for sharing your beautiful experience with us! We're so happy to hear that your Raw Moonstone necklace has brought such positive energy into your life. It’s amazing to know that it’s been with you on your travels and still feels as special as ever. We’re thrilled that you’re in love with it and appreciate your support. We can’t wait to see which piece you choose next!
Kind regards,
Moon Magic
I was extremely happy with ring. The clarity amd sparkle, authentic deaiign is breathtakiing. I receeived ot quickly the packaging was great.
Hello Amanda,
Thank you so much for your wonderful review! We're thrilled to hear you loved the ring's clarity, sparkle, and design. It's great to know the packaging and shipping met your expectations too. We really appreciate your kind words!
Kind regards,
Moon Magic
I was in a search for a good quality crystal bracelet and came across MoonMagic on IG. I received the moonstone bracelet a few weeks later after my order and is very satisfied with the quality. The measurement was on point and the stones were very glamorous 🙂 I would recommend this store and will definitely purchase other items in the future.
Hello Annie,
Thank you for your wonderful review! We're so glad you love your Moonstone bracelet and its quality. We appreciate your recommendation and look forward to serving you again! 🙂✨
Kind regards,
Moon Magic
I have brought so many beautiful pieces from Moon Magic, my last purchase was my wedding band (Grace ring with moonstone and lab diamonds) and I cried when I saw it for the first time, absolutely perfect!
Hello Sam,
Wow, thank you for sharing such a heartfelt experience! We’re overjoyed to hear that you’ve found so many beautiful pieces at Moon Magic, especially your wedding band. We’re honored to be a part of such a significant moment in your life. If you ever need anything else or have more special occasions coming up, we’re here for you! 💖✨
Kind regards,
Moon Magic
I was unlucky to receive a piece of jewelry that had a defect. I contacted customer service, and they arranged for me to get a brand new one in the mail, free of charge, and even free shipping! Not just a beautiful and magical item. The customer service is at least as magical! Strongly recommend
Hello Trude,
Thank you for your fantastic review! We’re so glad to hear that our customer service lived up to the magic of your new jewelry. Your satisfaction is our top priority, and we’re thrilled we could make things right for you. We truly appreciate your recommendation and can’t wait to serve you again!
Kind regards,
Moon Magic
I picked out a 3 ring set for my wife and it was even more beautiful in person. After about a week, 1 of the rings had a gem come loose and out it came. The customer service was leaps and bounds ahead of what I thought would be the best outcome. A replacement arrived within a couple of days with a personal letter of apology and discounts on more cool jewelry in the future. Great products, creative designs, and people that actually listen and care.
Hello Eric,
Thank you for sharing your experience! We're so glad to hear you loved the ring set and that our team could assist you so quickly. Your kind words mean a lot to us, and we’re thrilled to have you as part of the Moon Magic family. We look forward to helping you find more beautiful pieces in the future!
Kind regards,
Moon Magic
Love the look and vibe of the whole line.
We ordered beautiful earrings online. Customer service was fast and incredibly helpful, going above and beyond to ensure we were happy.
Would absolutely buy from them again!
Hello Mandy,
Thank you for your wonderful feedback! We're so happy to hear you love the earrings and that our customer service was able to assist you. We truly appreciate your support and look forward to serving you again soon!
Kind regards,
Moon Magic
I'm a returning customer and absolutely love Moon Magic jewelry! The pieces are stunning, and while shipping can take a bit longer since I often handmade to order items, it's worth the wait. It never bothers me because I know the quality is top-notch. I always shop with confidence, and I'll definitely keep coming back! Sometimes I have to just stop myself from adding every single jewelry from their website to my cart lol 😄
Hello Ashley,
Thank you so much for your wonderful review! We’re thrilled to hear you love Moon Magic and appreciate the quality of our handmade pieces. Your support means the world to us, and we're glad you find the wait worth it. If you ever need help with your cart, feel free to reach out! ✨
Kind regards,
Moon Magic
I'm a returning customer and absolutely love Moon Magic! The jewelry is stunning and while shipping can take a bit longer since I often choose pre-orders or items which are handmade after placing the order, it's worth the wait! It doesn't bother me as I know the quality is too-notch. I always shop with confidence and sometimes I just need to stop myself from adding everything to my cart lol 😁
I have been shopping a birthday gift for my girlfriend, I bought her a ring with black obsidian and she is absolutely obsessed with it. The packaging was also gorgeous. I am planning to buy her a Christmas gift soon!
Hello Greg,
Thank you for sharing! We're so glad your girlfriend loved the black obsidian ring and the packaging. We look forward to helping you find the perfect Christmas gift! 😊
Kind regards,
Moon Magic
I bought a couple of rings and a necklace for my sister's birthday and she was absolutely thrilled! The packaging was beautifully done - perfect for gifting. Plus, the order arrived even sooner than expected. Overall, I highly recommend it!
Hello Markus,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your sister loved her birthday gifts and that you were pleased with the packaging and delivery. Your recommendation means a lot to us. If there’s anything else we can assist with in the future, don’t hesitate to reach out!
Kind regards,
Moon Magic
GF loved her gift so went back to buy more pieces to layer.
Shipping could be faster. But definitely worth the wait.
Hello Marcus,
Thank you for your review! We’re so glad to hear that your girlfriend loved her gift and that you’re coming back for more pieces to layer. Thank you for your patience, and we look forward to helping you find even more beautiful jewelry!
Kind regards,
Moon Magic
The moonstone necklace I purchased is absolutely stunning! The stone catches the light beautifully, and the craftsmanship is top-notch. Fast shipping and great customer service too. I'll definitely be back for more!
Hello Manuel,
Thank you for your lovely review! We’re so happy to hear you’re thrilled with your moonstone necklace! Your compliments on our craftsmanship and customer service mean a lot to us. We can’t wait to see you back for more beautiful pieces! 🌙✨
Kind regards,
Moon Magic
Saw the jewelry on my colleague and was honestly impressed with the gemstone shimmer. Didn't know anything about gems before I found you guys but fell for the look and the meaning of them stones.
Was a bit skeptical if my purchase would turn out as nicely but can honestly say: 10/10.
Only shipping took a bit longer than I thought.
Besides that I'm really happy & will be back for christmas at the latest lol
Dear Laura,
Thank you so much for your wonderful review! We look forward to serving you again for your Christmas shopping!
Kind regards,
Moon Magic
Excellent service,delivered when expected, beautiful jewellery
Hello Gillian,
Thank you so much for your kind words! We're thrilled to hear you were happy with the service and jewelry. We really appreciate your feedback!
Kind regards,
Moon Magic
Beautiful rings everytime great site eas to order quick delivery
Hello Jacqueline,
Thank you for your kind words! We're so glad you love the rings and find our site easy to use with quick delivery. We truly appreciate your continued support!
Kind regards,
Moon Magic
My Ring I purchased is absolutely amazing and more beautiful in person
Hello Jennifer,
Thank you so much for your wonderful feedback! We're thrilled to hear that the ring exceeded your expectations and is even more beautiful in person. We truly appreciate your support!
Kind regards,
Moon Magic
Je suis très satisfaite de mon achat. Mon bracelet est délicat et magnifique. L'achat et la livraison se sont fait facilement et rapidement...
Hello Chantal,
Thank you so much for your feedback! We're thrilled to hear that you're happy with your bracelet and that your shopping experience was smooth and quick!
Kind regards,
Moon Magic
I'm so lucky to have such a beautiful ring! I've been looking for it for months, and finally I got it. I'm literally looking at it every day and every single time, cuz it's the most beautiful piece of art I've ever seen and owned! The quality is so amazing and the size fits perfectly. I'm very happy and lucky! Literally smiling all the time for have such a beautiful ring!😍😍
Hello Trine,
We're beyond thrilled to hear how much you love your ring! It’s wonderful to know it’s exactly what you’ve been searching for and that it brings you so much joy. Thank you for sharing your happiness with us – we’re so grateful to be part of your special moment! Enjoy your beautiful piece!
Kind regards,
Moon Magic
We believe that everyone deserves jewelry that goes beyond the surface. That’s why we handpick each gemstone not just for its beautiful gleam, but for its unique energy and potential for self-expression and healing.
✓ We use 100% authentic, ethically sourced gemstones that are independently tested by GIA (Gemological Institute Of America)
✓ Each piece is designed right here in-house, ensuring nothing but originality in every piece
✓ When it comes to quality, we don't compromise - we use the finest premium metals & have a strict quality control in place
✓ 1.8+ million followers across socials & 500k customers and counting...
✓ Beautiful, gift-ready packaging
Note from our founder - Laura:
Since 2016, Moon Magic has been creating beautiful, high-quality, and affordable jewelry that taps into the powerful energies of gems. Our pieces are not just accessories, but soulful companions designed to resonate with your inner spirit while having a modern style.
Whether you're seeking enhanced intuition, greater self-love, or a confidence boost - our jewelry is created to help you flourish. Consciously handpicked and carefully crafted, each gem offers energizing properties to enrich and beautify your daily life.
We hope the radiant glow of our gems serves you as a reminder of the incredible magic around and especially within you.
Sent with love, from our hands and hearts to yours.
With Love & Magic,
Laura
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Megan,
Thank you for your lovely review! We're so happy the black obsidian ring brought you peace and protection. It’s great to hear you loved the quality and packaging. We look forward to serving you again soon!
Kind regards,
Moon Magic