Good product, high quality especially the cable
Prices are some of the best round
Good customer service
I noticed that they try to take the time regardless of the size of your purchase - that's nice... I advise...
Thank you Piter for your review, we appreciate it!
Paul S.
CS Manager
Promise of 7 day delivery. Product was never delivered. I'm very unsatisfied with their service. I won't shop here again.
Jaiden,
I apologies for the delays in getting you your order. If you have not received it yet please reach out to me at escalations@monoprice.com with your order info and I will be happy to help you track it down and make sure you receive it.
Paul S.
CS Manager
These guys are great! Order lots of stuff from them. Fast shipping and their customer support is top notch!
Thank you for the feedback Josh, we appreciate it!
Paul S.
CS Manager
Fast shipping, quality products, excellent customer service. Will buy again. Bought an induction single burner.
When I contacted monoprice to let them know one of my products stopped working, they promptly sent me a replacement with no questions asked.
Thank you for the review Matthew!
Paul S.
CS Manager
Quick easy returns, fast shipping, great prices, amazing selection and nice people. They are the best
Thank you for the feedback Joe!
Paul S.
CS Manager
I've bought from Monoprice for 10 years and will continue to do so. Their prices/products are great.
Thank you Matthew for your feedback and your business the past 10 years, we appreciate it!
Paul S.
CS Manager
I always order my cables from monoprice. They quality has been excellent and the prices are incredible.
Good choice.
Different models and the price is affordable - I like that everything has a detailed description - easy to find what you need.
We appreciate your review Awas, thank you for your support!
Paul S.
CS Manager
This is a very modern and comfortable accessory that will suit everyone at home or in the office - I personally really liked it.
Thank you Siegmund for your review, we appreciate it!
Paul S.
CS Manager
They listing some cheap items on eBay and selling your personal information.
Worst Ever Companies... Watch Out
I purchased from them a 3d mini printer, had some problems but their customer support helped me quickly, so far I´m happy with my purchase
Thank you Enrique for your review, we will look into our manual to see where we can improve it!
Paul S.
CS Manager
I buy mostly cables and wires from Monoprice because I couldn't find them cheaper elsewhere and at such a good quality
Bought around 6-7 iPhone lightning cables from Monoprice and they last longer then the Apple brand cables I used to buy.
Thank you Pedro for your feedback!
Paul S.
CS Manager
This is ridiculous I was recommended to this site but I will not be recommending a single person but rather the opposite. I live in a rural area where data supplies are limited to a single shop and most the time they don't have what I need in bulk on supply. I needed those supplies before my project on the 6th and its been cancelled TWICE because I couldn't click on a link on my email, even though I was still allowed to put my credit card information and continue with checkout, TWICE, with no prompt or warnings. I wasn't informed until 2 DAYS AFTER that my order is cancelled due to nonsense. Also it states I have to pay with amazon pay and not paypal? (note: paypal is still listed, it doesnt tell you this until AFTER your order is cancelled and says you should use amazon pay for "security reasons") Those are both 3rd party recognized services, why does that even matter, these guys are ridiculous. So since my order has been cancelled I will not be able to do the gig so thank you monoprice for wasting a prospective long term customer's time and future time. Please save yourself the TIME and HEADACHE. DON'T DO IT!
Could not log in to my account but, Thanks to Eckert. I was able to log in. Fast and excellent Customer Service. Thanks to Eckert.
Thank you for the review Brandon! It is appreciated!
Paul S.
CS Manager
I know mono price offer only 2m. I like the since I cannot compared to the hi-end. The price is right
We appreciate your feedback Bruce!
Paul S.
CS Manager
Knowledgable phone help, followed by prompt shipment of the first Order, which arrived exactly as I ordered,
Maury,
I apologize for the shipping delays with your order. If you don't mind emailing me your order information to escalations@monoprice.com I would be happy to look into your order and see what can be done to get it to you.
Paul S.
CS Manager
I love products from this company. Customer service could be better. 3 weeks and still no RMA label.
Dan,
Thank you for your feedback. Please email me at escalations@monoprice.com with your RMA information and I will look into it for you to help move it along.
Paul S.
CS Manager
Overview
Monoprice has a rating of 2.5 stars from 396 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Monoprice most frequently mention credit card, next day and new order. Monoprice ranks 2nd among Cables sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Kerry for your review, it is appreciated!
Paul S.
CS Manager