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Moissanite Co

Overview

Moissanite Co has a rating of 4.9 stars from 4,574 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 55th among Gems sites.

service
144
value
146
shipping
146
returns
139
quality
142

Instant Feedback

7,152 reviews
How would you rate Moissanite Co?
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KaLynMac R.
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I am extremely pleased with the ring I purchased
January 14, 2018

I am extremely pleased with the ring I purchased. The stone is gorgeous! The only reason I did not give 4 stars was that not all of your rings have the 360* video feature which shows the ring from all sides and on a hand. Other than that, great website!

Date of experience: January 14, 2018
Alberto T.
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Shopping for a ring has never been so much fun and easy to do. There are so many different options that it makes it easier because you're not going to different places to find a ring. I'm very happy to have found this site and I hope that the ring looks just as spectacular as the image.

Date of experience: April 9, 2017
Bella J.
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I was recently in Tiffany & Co
January 9, 2017

I was recently in Tiffany & Co. Buying a gift and the sales associate complimented my rings, took my hand to look closely at them and asked if I had purchased them from Tiffany & Co.! I was thrilled! Chris from Customer Service was wonderful! He answered all of my questions and tailored my order for what I specifically wanted! I absolutely love my rings! Thank you!

Date of experience: January 9, 2017
Mary R.
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I was skeptical ordering online without seeing the ring in person, but I was thrilled with the ring when it arrived. It's so sparkly and the fit is perfect. Thank you so much for providing such a beautiful product and at a fraction if the cost of a real diamond. I will certainly purchase from you in the future!

Date of experience: April 9, 2020
MVern A.
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The ring is absolutely beautiful, my fiance loved it and all her friends are jealous. I'm so glad i did my research before spending on a diamond. I admit i was a bit scared after placing the order but when it arrived and i saw it in person my heart stopped. It made my fiance cry so mission accomplished.

Date of experience: November 13, 2015
Matthew K.
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The only real issue I had was minor but, I also purchased the box for the ring and I'm surprised that didn't come with the ring itself. Plus it was not hinged but rather just a top and bottom of a box which was an odd design in my opinion. Other than that though, the ring was beautiful and exactly what she wanted!

Date of experience: July 11, 2020
Jimmy M.
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Very easy ordering process
September 3, 2018

Very easy ordering process. The website could use an update to make the search easier. Just adding a filtering option would facilitate the search among the hundreds of models.

The ring was delivered very quickly as expected but it had to be adjusted. The return service is very fast and the ring was adjusted to the right size.

Great shopping experience.

Date of experience: September 3, 2018
Debbie C.
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The website was easy to navigate and the ordering process was simple. The order took a while to get shipped, but I think that's normal because the jewelry are made to order. My earrings came in a cute little box, and the stones were sparkly (even my Mom said so!). I'm very satisfied with my order and would definitely order again.

Date of experience: December 4, 2015
Robert B.
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Katrina was amazing she made my decision so much easier and she was patient cause you want to make sure your getting the exact correct thing especially when you are getting married, yea they put up with me having a ton of questions, but its alot of money for me I just wanted to make sure I got the right one and it was right amazing stones to moissanite company ones

Date of experience: December 5, 2018
Easiest P.
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We could not be Happier
November 14, 2015

We could not be Happier. It did take little longer than they said to ship but I think part of it was I was anxious to get the ring. I ordered a more antique setting and it came out beautiful. She is constantly smiling it and moving it in the light. The 'sparkle' is crazy and creates little stars when we are in the car from oncoming headlights all over the ceiling. It was a lot of money and I was worried ordering, but everything was great!

Date of experience: November 14, 2015
Natalie N.
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I ordered my wedding ring (band) from MoissaniteCo.com and am thoroughly pleased with it. It arrived early and was in perfect condition. When I was on my honeymoon (being new to wearing a wedding ring) I got tons of sunscreen inside all of the settings. I had it thoroughly cleaned and it looks brand new. This is a very high quality ring with top notch materials and skilled craftsmanship. I'm very happy that I chose to get my ring from here with all of the options out there.

Date of experience: June 3, 2016
Robyn n.
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Customer service was great to work with
February 24, 2018

Customer service was great to work with. Craig and Chris answered all my questions in a very prompt manner. Chris went above and beyond with delivery, he even deducted the overnight delivery charge when my ring took longer to make. My ring is gorgeous, even more beautiful than the video shows. Very high quality and worth the wait. I would highly recommend Moissaniteco to anyone considering a moissanite ring or jewelry.

Date of experience: February 24, 2018
Mary H.
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Great!
November 8, 2017

Great! Super happy with how my ring turned out! 7.5mm cushion is the perfect size. Very sparkly and great quality. The band thickness was thinner than what I imagined it would be. I do wish they have more photos and videos of the ring on a woman's hand for size reference, not just the close up of the ring on a portion of the finger. But other than that no complaints!

Date of experience: November 8, 2017
J N.
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This was a very smooth transaction, and we look forward to receiving the order, and I am sure that we will be very pleased with the earrings. They are for some a very special person, and the time of delivery is crucial, so that is why we chose overnight shipping, which we are glad was an option. We have received the order in great time. The gifted person is very pleased. Platinum protects her from her nickel allergy.

Date of experience: June 30, 2018
Jonathan L.
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The process of ordering was quick and easy!
March 22, 2017

The process of ordering was quick and easy! My fiance loved the ring and we've received so many flattering complements about its design and brilliance. We were hesitant at first, but now we can't wait to purchase the matching wedding ring and band. We both think moissantie was a smart investment that will last a lifetime.

Date of experience: March 22, 2017
Pcp H.
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For my fiance it was a fast and easy transaction
August 25, 2016

For my fiance it was a fast and easy transaction. The stone is beautiful and I love my ring, however, after only three months the metal (14k white) turned yellow quickly. I was disappointed to see that it looked very yellow in such little time of wearing. This was very obvious as it sat next to my wedding band when I tried them on together, which was also 14k white. Yes, you can send it back in for a small fee, but if you do not want to send it back in, most local jewelers will not touch moissanite to have it re-dipped. I read a blog stating that other people had this problem and they often have to send it in to be re-dipped and re-polished and were dissatisfied with how quickly it yellowed. Don't get me wrong, I LOVE my ring, but if you have a lot of metal showing on your ring, it is a great possibility you will have the same problem. I would recommend getting a ring that has a band with accenting diamonds to reduce as much visibility of metal as possible.

Date of experience: August 25, 2016
Rosanna N.
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I love Moissanite
January 19, 2016

I love Moissanite. I have made a few purchases in the past, and they have always met or exceeded my expectations. I wear my wedding set "ALL" the time. I receive many compliments on them each and every time I go out. Outstanding Sparkle and Shine...Fabulous Designs...Great Prices...I'm a customer for life.

Date of experience: January 19, 2016
Cara S.
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I have worked with Chris for years, he has helped me design (4) custom rings and (1) custom set of earrings. Chris is professional, responsive and extremely reliable, his eye for detail is impeccable. I am very happy with all of my custom jewelry from Moissanite Co.

Date of experience: July 5, 2016
Kiwi E.
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Purchased an engagement ring, it arrived extremely quickly, the only hold up was with New Zealand Customs as they held it for import tax. The ring arrived and was absolutely flawless as well as perfectly sized I could not be happier with the purchase and would not hesitate to buy here again.

Date of experience: June 2, 2016
Kaeleb H.
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Super easy, completely stress free
June 18, 2018

Super easy, completely stress free. I seriously just bought a ring outright; and it was easy. I was expecting cold sweats or something; it's the largest purchase I've ever made, and you guys made me look forward to it. Thanks again for answering a million questions and finding me the right ring!

Date of experience: June 18, 2018