Moissanite Co has a rating of 4.8 stars from 4,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 55th among Gems sites.
I have been shop with this site too many times and always very happy. I think i will come back more times later in the future. I like Chris, he is very kind and patient to all my questions. Thanks a lot.
I really appreciate that you provided quite a bit of info about the gemstone moissanite, how it would be shipped, that it was easy to see what metals were available with which fitting designs and with which cuts and sizes of gem.
Buying a ring from Moissanite Co was by far the best jewelry experience around. Their customer service was so incredibly helpful in working with my specific situation, and the product is perfect. The customer service helped me design the perfect engagement ring, and they were very flexible in accommodating my payment methods. The stone is a fraction of the price of a comparable diamond, and frankly, it looks so much better. And oh yeah...she said yes and she LOVES the ring. Like I said, it was perfect.
I am a return customer.
Chris (and Mike) provided service of the highest regard. Whist there was slight hiccup in the production of my custom-order, all issues were addressed quickly and courteously and the finished ring set was absolutely beautiful. I was amazed at their generosity to provide expedited international shipping to assist me even further. They also provided me with a very clear video of the finished product to make certain that I was happy with the items. Now that I have received them, I am absolutely delighted with the rings.
Chris was particularly helpful and extremely patient during the initial CAD design process and gave me lots of guidance. His service is exemplary and I found his design suggestions to be exceptionally helpful.
I ordered a custom ring, special order for rose gold and switching out the stones. Trying to figure out how much everything would cost and how it would look was so easy - their customer service went above and beyond to make sure that I knew exactly what I was getting.
The ring itself is so intricate and beautiful. It's been almost a year since I bought it, and the ring is holding up quite well, the stones are pristine, and while the setting is detailed,it's also very study. Great value and beautiful ring!
My fiance purchased the most beautiful and unique ring I have ever seen. He was also sort of scrambling to get it knowing he was proposing very soon and the shipping was very quick and reliable.
The ring sparkles like crazy, nobody can tell it's not a real diamond! I am absolutely in love and cannot wait to pair my ring with it's matching wedding band.
Check out was quick and I prefer using paypal to pay for orders so I was glad to see that it was an option. I think it would be helpful if there was a way to sort or filter the rings by price. I love, love, love my ring! I had several communications with customer service and they were always quick to respond. No issues whatsoever.
I will recommend this company to everyone I can! I left a detailed feedback when I purchased the engagement ring, and my experience was just as amazing with the purchase of the matching wedding band. The wedding was yesterday and EVERYONE raved over the ring set I purchased for my wife. I am incredibly pleased with the quality, the service, and this company as a whole! Anyone who leaves any negative feedback either has unrealistic expectations, or is completely incompetent, because my expectations were way over the top, and this company broke their back for me. From myself, and my family, I cannot thank you guys enough for everything. You've made one of the most incredible moments of my life extraordinary simple, and seamless. From the bottom of my heart; thank you all.
Jeff Brooks
Needed a last minute repair to my (now wife's) engagement ring before our wedding. Customer service was able to repair the ring in time and overnight it no problem! Appreciate the reasonable cost and quality of their rings.
Quick and easy- found exactly what I was looking for
Prices are much better than any other Moissanite retailers. I actually Love my Moissanite anniversary band better than my real diamond band I received 10 years ago. The stones reflect the light more beautifully. I definitely will purchase from here again.
I was a little worried about making a major purchase like this online, especially getting it delivered to Australia. But I'm so happy that I did. The ring exceeded all expectations. It is so beautiful and bright white. I have recommended to all my friends.
Site was easy to navigate, shop and buy from. Smooth service and ordering. So far an extremely relaxed and pleasant experience! Can't wait to see it!
Update! It came in and the ring was perfect! Better than I anticipated. I will be making future purchases.
I loved the visual pictures, it made shopping so easy. Very fluid site, easy to understand and navigate. Loved the shipping and payment options. As well, reward points are a great idea and will keep me coming back.
Bought the rose gold eng 16 ring with side stones and a 5.5 Mm centre, waited for the ring to arrive in uk and it was beautiful far better quality than I thought it would be... Very happy and about to re order matching wedding band and my wedding ring also.
International shipping was fast. Product looks as good as promised. They did additional verification when my credit card had a different billing address than my mailing address, which I think is good fraud protection.
I've made 6 purchases through moissanite.com and have been pleased with all the products and the service surrounding my orders- one being a custom resetting of my engagement ring. Great services and quality jewelry!
More pictures would always be appreciated. Also, the search is a little clunky - combined with the bright backgrounds for the jewelry it can be hard to distinguish the difference in the types of items you are looking at.
I absolutely love my ring! It is extremely high quality and looks much shinier and prettier than any diamond I've seen. I will definitely continue purchasing my jewelry from this company as well as recommending it to others!
Chat was very helpful so far in answering questions. I would like to see the addition of real pictures of the products to help deciding. Ordered a Wedding Set and was impressed with the quality of workmanship when comparing to rings we looked at locally.
I dealt with Chris from sales on numerous occasions to make sure that I was getting exactly what I needed. He always responded quickly and was very helpful with my custom order. I will be a repeat customer!
Answer: We are located in the USA. It would be made and shipped from the USA.
Answer: No telephone number, you have to send an email and it could take 24 hours to receive a response
Answer: Scam - they sell inferior products, their craftsmanship is of low quality. After you have made a purchase, you are left with no recourse if the item is not up to par, not as advertised, poor quality. The owner is rude and has no idea how to retain clients