business logo of Moissanite Co

Moissanite CoReviews 4,583

4.9

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States
How would you rate Moissanite Co?
grey star
grey star
grey star
grey star
grey star

Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
144
value
146
shipping
146
returns
139
quality
150
This company responds to reviews on average within 1 day

Instant Feedback

7,150 reviews

We monitor reviews for authenticity

Pat S.
0 reviews
0 helpful votes
Follow Pat S.
Unfollow Pat S.
Share Review
Report Review

Great quality!
January 6, 2017

Great quality!

Date of experience: January 6, 2017
Steve K.
0 reviews
0 helpful votes
Follow Steve K.
Unfollow Steve K.
Share Review
Report Review

Love the customer services and simple yet modern website

Date of experience: January 6, 2017
Jessica C.
0 reviews
0 helpful votes
Follow Jessica C.
Unfollow Jessica C.
Share Review
Report Review

I had order a custom made ring and they've done a wonderful job.I love it so much! Chris provides the best customer service! There are many different companies out there but I would highly recommend moissanite co.thank you Chris!

Date of experience: January 6, 2017
Theresa T.
0 reviews
0 helpful votes
Follow Theresa T.
Unfollow Theresa T.
Share Review
Report Review

This is my third time shopping with Moissante Co
January 5, 2017

This is my third time shopping with Moissante Co. I am always happy with my orders, beautiful quality!

Date of experience: January 5, 2017
Marina G.
0 reviews
0 helpful votes
Follow Marina G.
Unfollow Marina G.
Share Review
Report Review

Great online system!
January 4, 2017

Great online system! It makes it easy to find what you want and I love the reward points too. When I received the ring it was stunning! I purchased a 8.5mm cushion cut FB solitaire set in a split shank. It sparkles beautifully and I can't stop staring at it. I receive regular compliments from friends and strangers. I was a bit concerned that it wouldn't look white since it is a FB, but I really wanted a cushion cut and they don't seem to have a variety of Forever One cuts. But it looks white. No regrets on this purchase!

Date of experience: January 4, 2017
Andrew M.
0 reviews
0 helpful votes
Follow Andrew M.
Unfollow Andrew M.
Share Review
Report Review

I love the broad variety of rings available
January 4, 2017

I love the broad variety of rings available. So many styles to choose from! I originally ordered a different ring than the ring I ended up receiving, but decided to change my order 5 days in. Chris from customer service was very accomodating and my order was changed within 1 business day. I still received the ring within 2 weeks of the original order. My new fiancée is very pleased with the ring and so am I. The fire and brilliance of the moissanite is amazing. We are both so glad we didn't go with diamond.

Date of experience: January 4, 2017
Keith R.
0 reviews
0 helpful votes
Follow Keith R.
Unfollow Keith R.
Share Review
Report Review

Your site seemed to have the best balance between price and quality. I also like that you offer palladium and have the 3D ring on finger viewer. I just wish you offered black friday deals. I would have purchased more things.

Date of experience: January 4, 2017
Tyler C.
0 reviews
0 helpful votes
Follow Tyler C.
Unfollow Tyler C.
Share Review
Report Review

Chris has been awesome and super responsive in helping me! I really love working with this company so far!

Date of experience: January 4, 2017
Gina T.
0 reviews
0 helpful votes
Follow Gina T.
Unfollow Gina T.
Share Review
Report Review

Excellent experience
January 3, 2017

Excellent experience. No issues. Just wish NEO and Supernova moissanite were available as well.

Date of experience: January 3, 2017
Happy C.
0 reviews
0 helpful votes
Follow Happy C.
Unfollow Happy C.
Share Review
Report Review

The ease of access and customer service has been absolutely fantastic. Their Customer service for questions and updates is beyond exceptional. Everything has been perfect and beyond expectation

Date of experience: January 3, 2017
Joseph K.
0 reviews
0 helpful votes
Follow Joseph K.
Unfollow Joseph K.
Share Review
Report Review

Excellent prices, selection and customer service
January 3, 2017

Excellent prices, selection and customer service

Date of experience: January 3, 2017
Thomas H.
0 reviews
0 helpful votes
Follow Thomas H.
Unfollow Thomas H.
Share Review
Report Review

So far great design on the website for selection and information. Cannot wait to see it! Update: Looks better than I could have imagined... and she said YES!

Date of experience: January 3, 2017
Margret H.
0 reviews
0 helpful votes
Follow Margret H.
Unfollow Margret H.
Share Review
Report Review

I wanted a custom pendant and they got back to me right away and provided me with what I wanted.

Date of experience: January 2, 2017
Brooks W.
0 reviews
0 helpful votes
Follow Brooks W.
Unfollow Brooks W.
Share Review
Report Review

Apparently someone forgot to ship my order
January 1, 2017

Apparently someone forgot to ship my order. Only shipped after I contacted customer service. The upside is the it was overnighted and arrived in time for Christmas.

Date of experience: January 1, 2017
Randi L.
0 reviews
0 helpful votes
Follow Randi L.
Unfollow Randi L.
Share Review
Report Review

Love you guys
December 31, 2016

Love you guys. This is my third purchase.

Date of experience: December 31, 2016
cheeser J.
0 reviews
0 helpful votes
Follow cheeser J.
Unfollow cheeser J.
Share Review
Report Review

Clear stone
December 31, 2016

Clear stone. Good quality

Date of experience: December 31, 2016
carmen r.
0 reviews
0 helpful votes
Follow carmen r.
Unfollow carmen r.
Share Review
Report Review

This is the 3rd time I have purchased from you
December 31, 2016

This is the 3rd time I have purchased from you. I am in love with your jewelery! My engagement ring is so much more than I ever thought it would be!

Date of experience: December 31, 2016
Heather B.
0 reviews
0 helpful votes
Follow Heather B.
Unfollow Heather B.
Share Review
Report Review

I just purchased my ring and so I haven't seen it yet but the option to customize is awesome and my million emails to Chris have always been answered. Its been great so far and i cant wait to see the outcome.

Date of experience: December 31, 2016
Tina F.
0 reviews
0 helpful votes
Follow Tina F.
Unfollow Tina F.
Share Review
Report Review

My Fiancé proposed without a ring which allowed me to pick out my ring. We were looking for a diamond alternative and were doing our research when we stumbled upon MoissaniteCo. I look through their website and instagram page and made a list of rings I liked. I then sent Chris a million questions via email. He was very professional and answered all my questions promptly. We decided to go with a custom F1 oval wedding set with diamond side stones in 14k white gold. I was initially concerned about the thickness of my rings and almost changed my order less than a week before it shipped. Chris was able to advise me without putting any pressure on me and allowed me to make my own decision. I am so happy I listened to him because the rings came in the mail yesterday and they're perfect. I am absolutely in love with them. The pictures on their website/instagram page doesn't do them justice. MoissaniteCo took my vision to a whole new level. I'll definitely be making more purchases from MoissaniteCo in the near future. Thanks Chris, you're the best!

Date of experience: December 31, 2016
Ants W.
0 reviews
0 helpful votes
Follow Ants W.
Unfollow Ants W.
Share Review
Report Review

Amazing from start to finish
December 29, 2016

Amazing from start to finish. Great quality, great price, could not fault them! Will definitely order again

Date of experience: December 29, 2016