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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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After reading all the bad the reviews for this company, I was expecting the worst. First, it arrived at a very reasonable time. Second, I must say I was surprised that the bathing suit was pretty good material, although I think I should have gone one size up.
I do not like to order clothes on line especially bathing suits, but i am so glad i found Modlily! I ordered a bathing suit that i absolutely love! It really makes me look slimmer and the fit is amazing! I am definitely going to order some tops when i get the money to do so! I will be back to shop!
I ordered a bathing suit from you and have been greatly satisfied. It is hard to buy anything online and know how it is going to fit or look on you. But what I ordered worked and the price can't be beat. Have shard with my friends!
Very nice quality but the fit is really off. Tried to return item. Very difficult to get them to respond. State they will answer I 1 day. Had to open a case in PAy Pal to get a response. Resolution was an adjustment because they stated it would have to be returned to China at a high cost. Have purchased other items and was pleased. Be ware of this return policy which is not clear. Also when you call the customer service number it is not in English? Just had Another problem with Modlily. So I am updating my review. Was contacted by them after writing my review wanting my order number. "Sofia" stated that she would try to come to a better resolution of this problem to get me re embursed for my purchase. Responded 3 times to her with #. Have never heard from her again! What a liar! Beware of their lies! Changing my rating to one star because of this terrible service. Never again!
I ordered a dress. Size was true. Good quality. Color was as pictured. Very happy with it. Would recommend Mod Lily any time.
Very pleased with their customer service, and they are friendly and helpful. My issues for sizes had been resolved soon! Thanks very much!
"I shopped a lot of times at Modlily. The store is very fast, friendly, reliable and trustworthy.
I´ll sure will buy from here again."
"I love shopping at Modlily, there's so much to choose from. They have everything I want or need in
Fashion. And they are free shipping, easy returns, good quality."
Product was good with soft material and true to pictures. It is a pleasure to shop there, you always get what you pay for. Will definitely purchase again
I love every single item in this website because its incredible cheaper than others. I have been a loyal customer for years! Highly recommended!
I love this website! The item is well made, high quality better than what we had seen in the store. Plus, they ship your entire order in the same package!
I was surprised with the quality and speed to ship to me, the best ever! It took less than a week to get my item. I am happy with my shopping and will also recommend Modlily to my family.
The best thing that I really like Modlily is their product quality though it's quite cheap but it's excellent. I am always in love with all the items I purchase from here!
The customer service is impeccable. I was a bit worrried about my order when it didn't fit me but it was much easier to return! Thanks, guys!
Experience was very good. Very good quality and very reasonable price. And the service was prompt and efficient, too. I will certainly be buying again.
I loved the pieces that I've buyed on this website, the shipment for my country (Brazil) was really fast compared to other stores. There's so many options, so many products and the payment forms are great too.
When the measurements in the Size Chart did not match the actual measurements of the garment, Modlily issued a full refund to my store account. Thanks, Modlily!
The two dresses I ordered and a swimsuit are well made. My only complaint would be the shipping. I paid extra to get the products (specifically the swimsuit) in time for vacation. I received an email saying it was shipped, but when I checked the website, it was still in process. I didn't receive in the time frame THEY said and it was too late for use on vacation. So don't pay extra for shipping. However, they did give me a complaint ticket and were responsive to the complaints, except the last one about shipping. Believe they are canned responses. The product shipped from Shanghai. I will try again with another order soon. I like the vintage dresses.
I'm giving up - their photos show a great item, when you get it, it's NOTHING like they show, made poorly, size varies - I am a medium to small - in some cases the 'M' would fit a CHILD, another dress I bought would fit size Xlarge! I give up - not worth it to send back because it takes too long to get. I've ordered 4 things - 2 of which actually fit. Of the the 2 that fit, they did NOT look like the photos shown in the description in the least.
Ordered merchandise and never received it. Made every effort to contact them to ask where is merchandised. They can sent you an email conformation that payment was received and when you try to show payment was received but there is no tracking number or anything has been sent you get no help. Then to beat all they want me to write a review so I can receive 3 dollars. So here goes don't buy anything customer service SUCKS and they wont refund you your money. If by any chance they give me my whole 3 dollars for this review now I only lost 25 dollars.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.