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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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One of my favorite shopping website. I bought many products here, specially swimsuits are perfect quality.Its very comfortable fitting and feels great. Perfect fit! Great material. My daughter LOVES this website too.
Material is so wonderful which makes me happy. I thought the materials would be thicker but surprisingly thinner. It's soft though, so that's a plus. Out of all I bought, this was my favorite. It fits me just nice. I'm going to buy a different color this time.
Strongly recommend this website to all. Fast shipping and nice service. I love this bathing suit! It is so cute, and comfortable too. I lost the strap, but it still looks great as a strapless. The buttons are bulky, so it looks odd if you wear the suit under a dress or something, but for the beach or pool this can't be beat. I pair it with a nice floppy striped hat, big sunglasses, and am ready for a day in the sun
I have been waiting 15 days for a shipment to at least be sent. I am still waiting. I have finally received a tracking number which has been holding for 3 days now. I feel this company is a scam.
With such low prices, I was nervous that the merchandise I ordered wouldn't look anything like the pictures. I decided to give it a try and I'm glad I did! The suit fits great and the necklace is beautiful!
My new Tankini swimsuit fits great. The quality is good, and will be my "go to" swimsuit this summer. Thanks ModLil - this was an impulse buy, I usually don't buy clothes on line.
I received items that were wrong sizing compared to what the website had listed on their website. I contacted them to try to return items and found that it was very expensive to ship to china as that is the address they gave me. They then offered me 30% back of what I paid for items. I answered Rotita and said I would take it since it was too expensive to ship back, but now after contacting them at least 3 times they won't answer me. I won't ever deal with them again and it looks like I am out a lot of money that I spent on clothing. Fang En (Tel: *******6409)
Room2092, #15-3 Building, 999 Ningqiao Road, Pudong, Shanghai, *******, China
This was my first purchase experience. Fast Delivery. I received this item in 4 days! I loved this beautiful blouse and thing if it were in my large bust size, would look really nice on me and would take the attention off the large bust issue i deal with. Luckily! I have a very sweet bff that is smaller than I am so I wrapped it and made it one of her favorite birthday gifts ever. This blouse looks awesome on her.
Good shop and customer service. I have bought an very beautiful top, it's thin and delicate. Put on and off with care to make sure it won't tear. Definitely runs small, order two sizes up. All in all, I love it so much and will recommend to my friends.
Amazingly beautiful site and good quality products. I ordered two sizes up because it runs super small. Loving it! The XL almost did not fix however i managed to wiggle myself in and i LOVE it should have order another colour.It's perfect, very delicate I recomend hand wash.
Perfect website. I fell in love with this dress since saw it on the site. Based on the review I read I was hesitant to purchase it, but it was the best decision I ever made. It's not as see through as I thought so i was able to wear it with a normal VS black undie. It's my favorite summer maxi dress and I wore as much as I could during the summer.
Nice measurements. I ordered this dress a little afraid that it would be too small in the bust. But actually it is perfect! The lace and the stripes make it a gorgeous dress for summer, and it is very lightweight, which is nice. The skirt is very full and flowy.The dress turned lots of heads, and I felt beautiful.
I really like this shop! It's so different from what I usually purchase and I'm excited about the products. The material it's not see thru and it irons easily. The lace part it's nice and you can wear a bra or the black stripe they gave me with this dress. Love love love.
I'm a plus size woman and love to look nice, I love my clothes to look young and present showing an older woman with freshness and current ideas of what's happening. I found that this site sales are the best, the clothes are so beautiful and high quality. Don't wait, don't hesitate check out this site online and shop away and save.
I have been dealing with this company for quite some time through email. Long story short: Ordered 2 swim suits. Received the suits in child sizes instead of adult sizes. They made it so difficult to just try and exchange or return. Measurements and pictures and all kinds of crazy details were asked for throughout several emails. Instead of fixing their mistake they offered me 20 percent of what I paid. Then it was 35 percent. Then it was still a partial refund and I have to pay shipping to China. Do you know how expensive that is?! They still have not refunded anything and this all started about 2 months ago. Save yourself a headache and shop somewhere else!
-gave a fake order number
-customer service impossible to get a hold of
-quality of clothes purchased is TERRIBLE, and not what is shown in the photos
-have to pay to return
I have not received my order, they have me a bogus order number and I can't get in touch with anyone. I'm pissed because I really wanted the dress I ordered, I WANT MY MONEY BACK
Horrible quality. Didn't fit. Tried to submit a ticket to return but no one has gotten back to me and it's been one week. Their website states that you will receive a response within 24 hours. I will NEVER order from here again.
I ordered two swim suits from this company with the idea to send a size back that didn't fit. They are in China and basically told me it would cost me too much to return it. The quality is bad too and it takes almost a month to get your merchandise. Not good!
Never ever again will I order from a company that is not well known. My mistake not reading the reviews. The swimsuit was cute, but the XL was more like a medium and my 25.00 swimsuit would cost 30.00 to return. So screwed again! I had no idea the suit was coming from China until I got the tracking. Boo!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.