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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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I have been shopping at Modlily two years ago. I can always find what I need at a great price. Shopping online is often even better than in store. They always have great sales and the deliveries are packed well. Great return policy.
I have ordered here several times and have received my merchandise in a friendly and timely manner. There are huge range of products! Never had any issues - the few returns I have made over the years were all handled well and quickly.
Hi Guys its my request to everyone you must try as they are the best in service and support. The clothing in Modlily is really wonderful. They are fashion and beautiful, with affordable price. I could not be happier with Modlily.It is a good website.
Excellent customer service, there was a slight hiccup with their online ordering and I couldn't get my order placed. I called and they apologized profusely and gave me a discount off my order, which I had not expected. So I feel good about this Modlily.
Bought a dress on this site and received it after 3 weeks. The dress is true to the picture. And the website provides easy return policy.It also provides free shipping all over the world. Good customer service. I am happy with it. Cost-effective is very high.
I just love Modlily.It provides good return policy and customer service, good deals in the last acts. There are various style of clothes that I am really fond of. Modlily has become one of my favorite website abd I would shop more at Modlily than any other store.
I have never been disappointed with my purchases at Modlily. With the selection they have and they sizes most people need. If you check out their clearance/sale section off season you can really get some great deals. I highly recommend it.
Excellent place to shop. I love Rosewe. Returns are always no problem and they sell quality items. I have been shopping at Rosewe for years and I can't ever say that I have had a bad experience from them. I really like their clothes and I love their sales.
A great site for all your needs with a great customer experience. Offers easy returns. They have a very easy to use website. I have bought several items from them and each one was a great bargin.
Love, Love, Love
I'm busy working full time and raising kids- so I don't have time to shop. I buy most of my clothes here.The discounts are great, clothing is of high quality and offers selection and if it doesn't fit, returns aren't a problem.
Beautiful stylish and great quality fashion clothing. Will buy again and recommend to all my friends and family.And there are often coupons provided, how great is that! It can help save money to buy more clothes.
I was dubious about shopping with this site, but I loved the swimsuit so much I decided to risk it. It was exactly as pictured, fits well and looks great. I love it, and it was so different to what I can find in the shops! Only downside, it did take nearly 3 weeks to arrive.
I was skeptical that I could really get 3 quality, super cute, fashionable, well made bathing suits for less than $100 but I did! Department store quality at a fraction of the price. They were just like Pics on the website. Thank you ModLily! Sizes are all accurate as posted and they were delivered before they promised. I absolutely love them and will order from them again for sure.
I got 2 bathing suits from them already and will be ordering another one real soon. It takes a little bit to receive the package but well worth the wait. Very good material and super cute.
Shipment arrived earlier then expected. Happy with item. Fits perfect. Easy to order and pay. Will shop on site again. Large variety of items to purchase from and good pricing.
I ordered a swimsuit from this company over a month ago and it hasn't arrived. I started realizing that this is one of those fake companies from overseas where one can never get money back. The last time I fell for this, I received two dresses that were NO human size at all. The arms were too small, the waist was too large, and it looked nothing like the photo I saw. If and WHEN I receive the swimsuit and it doesn't fit, I'm going to post another review. We should have some protection against these companies that look legit and aren't. BEWARE shoppers. This company is like those that show prom dresses, how they are advertised and what they REALLY look like. This company will probably just change it's name and keep going.
I received 2 bathing suits of the same style and size. One fit absolutely perfect while the other was clearly mislabeled by at least two sizes. It would not even go over my legs. ModLily refused to provide a free return on the item and insisted that I pay for the return. No amount of discussion with them could change their mind. I will never buy anything from ModLily again. Horrible customer service.
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
IF you'd read the instructions for returns and/o rexchanges, it really isn't that difficult, I have Bought dozens of items from this site, and found all but one to be of very good quality, and really cute, Yes, their sizing is a bit off, I just buy one size up, and I'm good to go - something I've learned to expect when shopping on-line from Asian stores. I HAVE done BOTH a return here for full refund, AND taken a cash 'settlement' withOUT the hassle of returning, happy with both transactions. USE the ticketing, have some patience, and TRY to work with them, they actually have pretty good service!
I ordered the black and white polka dot bathing suit. I received it quickly and on the first estimated delivery day. The suit is feminine and pretty and fits perfectly. I am very pleased with my purchase and plan to buy another suit soon.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.