Sitejabber Website Reviews and Complaints
business logo of Modlily

ModlilyReviews 8,636

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
How would you rate Modlily?
grey star
grey star
grey star
grey star
grey star

Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
832
value
471
shipping
483
returns
387
quality
452
This company does not typically respond to reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Kaylin H.
Unfollow Kaylin H.
Share Review
Report Review

Affordable
July 8, 2017

There are so many options to choose from and it is so affordable! I absolutely love my new items I received. Everything I got looked like the picture, and arrived within two weeks. I'm going to order more in the future! Love it!

Date of experience: July 7, 2017
Michigan
1 review
0 helpful votes
Follow Matthew B.
Unfollow Matthew B.
Share Review
Report Review

I'm a happy customer, Perfect customer support, the products are of very good quality. Delivery times are respected. My daughter likes one swimsuit so much I have to order one for her. They always have wonderful items at great prices. Recommend this website to everyone!

Date of experience: July 7, 2017
Georgia
1 review
0 helpful votes
Follow Mohammed A.
Unfollow Mohammed A.
Share Review
Report Review

Great Service
July 8, 2017

Customer service is amazing and you can easily ask questions and they will respond to your message the next day. Always good service, a lot of choices and good price I can afford. I love it because I can find somethings that are original for me.

Date of experience: July 7, 2017
New Jersey
1 review
0 helpful votes
Follow Rachel W.
Unfollow Rachel W.
Share Review
Report Review

Beautiful Site
July 6, 2017

I get the majority of my clothes from Modlily. The clothing is cheap, cute, and fine quality. All the products I got were just what I ordered and just the right fit. Love to shop there, never had a problem with the site, great customer service.

Date of experience: July 6, 2017
Florida
1 review
0 helpful votes
Follow Dustin B.
Unfollow Dustin B.
Share Review
Report Review

Raised to 5 stars
July 6, 2017

I must give 5 stars to Modlily! Ordered various items and they were great for the price, and in fact better than I expected. The delivery time was well within the time stated. I'm pleaced with all the items I orded, quality, sizing and price. I will definitely order again from this site.

Date of experience: July 6, 2017
California
1 review
0 helpful votes
Follow kira b.
Unfollow kira b.
Share Review
Report Review

Lovely Experience
July 6, 2017

My experience was outstanding! The people who were to answer my quetions were so kind and the response was very fast. The products were amazing quality and very unique items that I couldn't find anywhere else! And I recommend this store to anyone.

Date of experience: July 6, 2017
Florida
1 review
0 helpful votes
Follow Leigh F.
Unfollow Leigh F.
Share Review
Report Review

Modlily is the best online store I have shop with! This store is great for choices, as well as very fair with their prices and they have everything in the world! Their customer service team helps sort out any issues, very fairly. I just wanna go to there online store now.

Date of experience: July 6, 2017
New Jersey
1 review
0 helpful votes
Follow Isaac F.
Unfollow Isaac F.
Share Review
Report Review

I got to know this site from a friend of mine. He recommended the online shop to me. My first visit on the website was very positive. I am so satisfied with the items I from Modlily, the material is really soft and the style is pretty fashion. I love this fashion online store very very much.

Date of experience: July 6, 2017
Ohio
1 review
0 helpful votes
Follow Debbi M.
Unfollow Debbi M.
Share Review
Report Review

Good stuff!
July 6, 2017

Modlily has many very nice, high quality items. The customer service answers questions within 24 hours.

Date of experience: July 6, 2017
India
2 reviews
0 helpful votes
Follow Gaurav S.
Unfollow Gaurav S.
Share Review
Report Review

Awesome Experience
July 8, 2017

They always suggest me trade from safe side and give me the clear reason what is the news behind the stocks movement. Great Work

Date of experience: July 6, 2017
Rhode Island
1 review
0 helpful votes
Follow Maximiliano T.
Unfollow Maximiliano T.
Share Review
Report Review

Modlily.com has so many amazing deals.The dress I purchased is exactly what I thought it would be. Super nice fabric and feels comfortable. I followed the sizing chart and am very pleased with the product. Packing, return process and track process is also good. I love shopping with them!

Date of experience: July 5, 2017
New York
1 review
0 helpful votes
Follow Nicole R.
Unfollow Nicole R.
Share Review
Report Review

This site is a competitive online fashion store with thousands of trendy womens clothing.The customer service is very helpful and I were well informed about my order from shipping to when I received my item. Good value for money and I will definitely be using them again in the future.

Date of experience: July 5, 2017
Texas
1 review
0 helpful votes
Follow Raquel M.
Unfollow Raquel M.
Share Review
Report Review

Love it
July 5, 2017

The experience I had with Modlily.com was such a great experience. I got all my products in great condition. All the products I received were better then I expected! It looks better then the pictures. Goods are of reasonable quality when the price is taken into consideration. Would definitely shop again.

Date of experience: July 5, 2017
California
1 review
0 helpful votes
Follow Richard C.
Unfollow Richard C.
Share Review
Report Review

I have purchased several watches from here, and all arrived quickly and in perfect condition. Really a great shopping experience. The quality of products is excellent as attention and the elegant designs and comfortable fabric give me good impression. In a word, you can not miss it.

Date of experience: July 5, 2017
Tennessee
1 review
0 helpful votes
Follow Susan L.
Unfollow Susan L.
Share Review
Report Review

Happy shopping
July 5, 2017

I got a dress from this site and it was a birthday gift from my lovely mom.So I wear it a lot and have washed it for many times already and they are still going strong. Really good quality and fit to size. I would like to purchase some other clothes by myself on this website. Nothing but compliments!

Date of experience: July 5, 2017
France
1 review
0 helpful votes
Follow Doris T.
Unfollow Doris T.
Share Review
Report Review

Excellent site
July 5, 2017

Le rapport qualité prix est plus que correcte. Les commandes arrivent dans les temps. Que dire de plus?

Date of experience: July 4, 2017
New Jersey
2 reviews
0 helpful votes
Follow Lisa R.
Unfollow Lisa R.
Share Review
Report Review

Best bathing suit!
July 5, 2017

Love my new bathing suit. I was skeptical about ordering online but I received my bathing suit in less than two weeks and I am very happy with the overall quality.

Date of experience: July 4, 2017
Canada
1 review
0 helpful votes
Follow Christi R.
Unfollow Christi R.
Share Review
Report Review

Love it!
July 5, 2017

I have placed several orders and have been thrilled every time! Will continue to buy from Modlilly!

Date of experience: July 4, 2017
Florida
1 review
0 helpful votes
Follow Jason P.
Unfollow Jason P.
Share Review
Report Review

I have shopped from this site on many occasions and I love it. They give the tracking number and also give discounts on a regular basis. Excellent customer service as they respond on time. Quality products at a low price and fast shipping. Overall I really enjoy shopping at Modlily. I promise you that you will not regret it if you buy here.

Date of experience: July 4, 2017
Illinois
1 review
0 helpful votes
Follow vee l.
Unfollow vee l.
Share Review
Report Review

Great shop
July 5, 2017

I am very pleased with this site, due to the fits and quality of their clothes are very nice. There are lots of wonderful items to choose from and the website is super easy and clear. Very pleased with their customer service and will be reordering from them right away. I have recommended this store to my colleague.

Date of experience: July 4, 2017