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business logo of Modlily

ModlilyReviews 8,636

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
832
value
471
shipping
483
returns
387
quality
452
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Washington
2 reviews
0 helpful votes
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Halloween shirt
October 12, 2021

So the shirt did take awhile to receive but its beautiful. Can't wait to wear it out

Date of experience: October 12, 2021
California
1 review
0 helpful votes
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So cute
October 12, 2021

Would not be considered a ugly Christmas sweater. Beautiful

Date of experience: October 12, 2021
Indiana
1 review
0 helpful votes
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Purchase receive
October 12, 2021

Item received is what i ordered. Very satisfied. Will probably order again.

Date of experience: October 12, 2021
Canada
1 review
5 helpful votes
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Hit and miss
November 10, 2021

Sometimes the stuff is awesome, and the sizes are bang on, but sometimes, not so much. Even when I measure for sizing, some items I've ordered are correct, good quality, and hold up well even after multiple washes, but other times, the size is waaaauyy off (usually too small!), and the item shrinks, fades, or dameges in the wash. So, you take your chances!

Date of experience: October 11, 2021
Rotita R. Modlily Rep
over a year old

Dear customer,

We are sorry that our products did not satisfy you.
We sent you an email for your issue,
Please check.
Looking forward to your reply.
Regards
Modlily

GB
1 review
0 helpful votes
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I really liked my purchases
October 11, 2021

Two of the three tops were for me and I am very pleased with mine. I thought they were well packaged.

Date of experience: October 11, 2021
Virginia
1 review
0 helpful votes
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Black/orange top
October 11, 2021

I loved the top I received from Modlily, but unfortunately, it was too small. I usually wear a large, but this top runs small. I returned it for a refund and reordered the same top in a larger size. I am anxiously awaiting the delivery of my new top!

Date of experience: October 11, 2021
Canada
1 review
0 helpful votes
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Swimwear
October 11, 2021

Received as advertised. Some confusion on what currency Modlily sells in. From bust to crotch could be a little longer.

Date of experience: October 11, 2021
Florida
1 review
0 helpful votes
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Order MM*******068988
October 10, 2021

Good experience. Will return swim suit but so far has been an easy return policy.

Date of experience: October 10, 2021
Mexico
1 review
0 helpful votes
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Excelente
October 9, 2021

Buen material, me gustó mucho la Blusa con cuello vuelto y costuras de encaje de mezclilla sintética, por ese motivo compré 3 mas en el Pedido el 10/07/2021 08:21:22 Pedido # M**************

Date of experience: October 9, 2021
Washington
1 review
0 helpful votes
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Swim suit and earrings
October 9, 2021

All was nice I liked what I ordered. I don't have 50 things to say by by good day good night good day good afternoon and good day for you to call about this bedroom apartment ground floor apartment and how are ya doing with your home remodeling business and business owners

Date of experience: October 9, 2021
New Zealand
1 review
0 helpful votes
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Quick delivery and great swimwear
October 8, 2021

Loved my swimwear, fits well and looks great. Delivery was quick

Date of experience: October 8, 2021
Australia
1 review
0 helpful votes
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Flower dress
October 8, 2021

Fast delivery. Nice dress, lovely material, generous sizing Thank you.

Date of experience: October 8, 2021
Colorado
1 review
0 helpful votes
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Good experience
October 7, 2021

Will order from them again. Highly recommend this company.

Date of experience: October 7, 2021
Australia
1 review
0 helpful votes
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ABC123
October 7, 2021

Simple and easy to order. Top was longer than I expect but a smaller size wouldn't have allowed enough room for my head fit through the head hole. Pretty top and material.

Date of experience: October 7, 2021
Illinois
1 review
0 helpful votes
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Return issue
November 6, 2021

Yes I received my order but I returned 2 of them I returned and haven't heard back about the return.

Modlily attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 7, 2021
Rotita R. Modlily Rep
over a year old

Dear customer,

Sorry for the inconvenience.
We sent you an email for your issue,
Please check.
Looking forward to your reply.
Regards
Modlily

Washington
1 review
21 helpful votes
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Beautiful Top
October 7, 2021

To be honest, I was skeptical about purchasing from Modlily after reading some negative reviews. However, I received my purchase and it was just as described. It arrived in a nice bag and was true to size. Sure, it didn't arrive the next day like Amazon, but Amazon doesn't carry a product like this. Yet. So I was very happy with my experience with Modlily, from beginning to end!

Date of experience: October 7, 2021
Pennsylvania
2 reviews
0 helpful votes
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All of the tops I got were excellent quality fit perfectly and I love them!

Date of experience: October 7, 2021
Oregon
1 review
0 helpful votes
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Happy
October 7, 2021

My order I don't want to be bothered to review orders.

Date of experience: October 7, 2021
Canada
1 review
0 helpful votes
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Green pullover sweater
October 7, 2021

I was quite surprised the structure of the sweater being so well made. I enjoy my online purchases,

Date of experience: October 7, 2021
Washington
2 reviews
0 helpful votes
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Wonderful
October 7, 2021

I got all the clothes I ordered and they are amazing. Thank you.

Date of experience: October 7, 2021