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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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Needed to return a few items. Communication and response time was very good. And the refund was completed timely as well. I appreciate knowing that when necessary, returns do go smoothly. Thank you!
I chose the title because so many companies want our business, but, are sorely lacking in customer service. I gave the 4-star rating because of some difficulties on the website. Still, I was very pleased with customer service. When I discovered a shipping address error I was able to communicate with CS immediately and I received immediate and satisfactory attention, with NO run-around! I am favorably impressed.
Found the perfect suit, ordering was easy and delivery was prompt! The suit is beautiful and high quality.
Thank you
Beautiful colors! I'm extremely pleased with this product. Fits perfectly. Great quality material!
Their products are lovely and arrive looking exactly like their pictures. The sizes seem to be irregular. I normally wear and XL The XL's that I bought were really large. So I ordered large the next time and they were too small. If I were able to try things on before I bought them, I wouldn't have a problem with their product. I am now trying their "return or exchange" offer. They sent me a return mailing label... no problem.
Extremely helpful & will return. Really appreciated all the quick responses I received.
I really loved the two tops and black dress i ordered from you i am really pleased with my order
Easy ordering, vibrant colors, perfect fit, great prices! Thank u
Received my order in a very timely manner. Am very happy with the tops I ordered from the company.
I have brought several tops and a tankini from this site and I have been extremely satisfied with all the products. They are extremely good quality and fit well I would recommend them to anyone
I am really happy with the service provided by staff at Modlily. They helped me soo much and resolved the problem to my complete satisfaction
Amazing purchase, swimsuit was exactly like picture, beautiful colour, and delivery to New Zealand surprisingly fast.
Great products, good prices. Have brought a few pieces, I'm trying to sort out my size. But overall I'm happy and have re purchased from the website.
I've bought swimwear from Modlily before and that's why I've returned to buy some for my daughter. Always happy with sizes and colours as they are true to the pictures and sizing advice is pretty accurate. Delivery time is also quicker than expected. I highly recommend Modlily as the prices are quite reasonable for the quality.
Customer service was great, reply was almost instant. Clothing was not sized right, I brought 2 pair of swimmers in different styles and the first pair feel like you are going to break the stitching and ruin them and top is overly tight (and I am only a b cup). The second pair are lovely and also not much stretch in them.
I also brought a pair of xl pants and they don't fit either and I gave them to a size 10 friend and they won't go past her thighs. I won't be buying from Modlilly again, sorry.
Reviewed the website over and over. Ordered items very convenient and items have good quality have no problems.
It took a little longer than it should have to get my items and now I'm waiting again on my return and my exchange. Shouldn't have to wait this long especially since they didn't have to wait that long on their money from my account
Received my bathing suits quickly. They were just what I ordered. Fit perfect! This one
Is my favorite!
I ordered an outfit for a wedding, followed the easy measuring rules, picked my colour, easy ordering platform, but most of all quick! Thank you Modlily for an attractive outfit, reasonably priced as well as accessories to match. I am very happy!
Problem taken care of immediately! I was pleasantly surprised! Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members