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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
How would you rate Modlily?
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Reviews Summary

Modlily has a rating of 4.5 stars from 8,044 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
815
value
467
shipping
478
returns
384
quality
448
This company does not typically respond to reviews
South Carolina
1 review
1 helpful vote
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Fit
April 13, 2023

Ordered by guide and suits are too big. Could not figure out how to return so stuck with suits I can't wear

Date of experience: March 14, 2023
Iowa
1 review
0 helpful votes
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Pleased
December 22, 2021

Had a couple problems and the company was very helpful and took care of it. They also answered right back on emails.

Date of experience: December 22, 2021
Florida
1 review
0 helpful votes
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Perfect fit
March 31, 2023

Both suits where of good quality and runs true to size. Love the way they look on. Thanks so much! Love them.

Date of experience: March 31, 2023
Texas
1 review
0 helpful votes
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True to there word
April 21, 2023

My order was on time, when they said it would be. It fit just by going off there chart. Very well pleased

Date of experience: April 21, 2023
GB
1 review
3 helpful votes
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I just received two blouses and not only do they not fit but the fabric had a very offensive order to it.

Date of experience: February 1, 2018
Sofia M. Modlily Rep
over a year old

Dear Yolanda M.
We apologize for the inconvenience.
Could you please tell me your order number first? Our order number starts with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to send us messages or submit a ticket to contact us. And our customer service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.

Canada
1 review
0 helpful votes
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Returns
March 22, 2023

There is no place in Canada to return or exchange my packages. To pay shipping and duty will cost more than purchase

Date of experience: February 20, 2023
Illinois
1 review
0 helpful votes
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My thoughts
March 8, 2023

Nice material, fits to size, one item was not sent, but they corrected the problem and sent it out immediately… very satisfied

Date of experience: March 8, 2023
Texas
1 review
2 helpful votes
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Update
June 28, 2018

I had placed a review that Modlily was not responding to my return request. They finally did and have credited my account.

Date of experience: June 28, 2018
Illinois
1 review
0 helpful votes
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Best bathing suit
August 3, 2022

Excellent and fast shipping. My bathing suit fits perfect. Looks just like the pictures. Will be buying more. My new shopping store!

Date of experience: August 3, 2022
GB
1 review
0 helpful votes
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Very happy.
April 4, 2023

Nice fit, fast delivery, very pleased, thank you. Would recommend to friends and family, and will be looking for more thing soon.

Date of experience: April 4, 2023
California
2 reviews
2 helpful votes
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New Swimming Suit
June 21, 2017

I just ordered from this company for the first time so far I am loving it. Can't wait to get my swimsuit

Date of experience: June 21, 2017
North Carolina
1 review
0 helpful votes
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Swimsuits
June 25, 2024

The site was awesome and easy to navigate. There's lots of great things for ladies.

Date of experience: June 25, 2024
GB
1 review
0 helpful votes
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Tops
July 3, 2023

Ordered 3 tops, 2 were fine, didn't like material on Blu and white striped one. Button on shorts fell off straight away.

Date of experience: June 3, 2023
Canada
1 review
0 helpful votes
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Lost in shipping
March 31, 2022

My order got lost in shipping and was replaced at no extra cost to me. The follow up was terrific... great service!

Date of experience: March 31, 2022
Australia
1 review
0 helpful votes
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I will definitely be placing me order. I love my swimming and new top.
Quality of clothing in exceptional
Kind Regards
Chris

Date of experience: August 14, 2022
Michigan
1 review
0 helpful votes
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Cutest Tankini Bikini Short Sets!
September 5, 2023

These are the cutest! They arrived looking exactly as pictured and pretty quickly! Love 'em and I'm sure I'll order more :)

Date of experience: September 5, 2023
Texas
1 review
0 helpful votes
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Overpayment
August 29, 2022

Due to computer glitches I was charged 4 times for an order. It was taken care of expeditiously and professionally. Thank you!

Date of experience: August 29, 2022
Pennsylvania
1 review
0 helpful votes
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Easy to order and easy return
May 4, 2024

Was able to place order with ease. Sine items were a little small was able to contact return and reorder

Date of experience: May 4, 2024
Canada
1 review
0 helpful votes
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Bathing suits
October 27, 2023

The suits were nice but i was charged separately for the bathing shorts it never told me that a surprise th

Date of experience: October 27, 2023
New York
1 review
5 helpful votes
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Just wasted my money
October 24, 2015

Dresses are cheap, fit horribly. Cannot contact anyone to get a "return authorization" to send these back. Never again. Stay away.

Date of experience: October 24, 2015