This is my first time shopping with ModLily! Loved the quality of the garments and the fast shipping. I'll be back!

I'm so sorry I didn't find this site before I ordered the coat. My experience was the same. The coat looked really cute in the photos. I ordered a Medium - it was more like a medium for super super petite people. Didn't fit across my back. Super short sleeves. It was still cute but it definitely wasn't really well made. So I emailed them - super sketchy. ModLily appears to be one person in China who emails in text-speak and plays games with you to avoid having to deal with returns - plus their website is so crappy, I could only see our history of messages half of the times I logged in. After a lot of pestering and threats, the person agreed to refund me if I handled the shipping to return my coat. It turned out shipping the coat back to China would cost $25 (half the value of the coat). Not to mention, there's no brand on the coat itself. I wouldn't call the company a scam if they only sold their stuff making their sizing very clear and making it clear that returns are near impossible if you're ordering from the US.

I have now ordered 2 things from this website. Both were far less expensive than I could get either item in the US. One was a pair of shoes and one was a tankini type bathing suit. $20 shoes; $23 bathing suit. After I ordered I read tons of horrible reviews of this company. I understand most of them (i. E., if I had needed to return either item, it totally would have been a practically unsolvable hassle and not worth the effort given the cost of the items. Probably would be more expensive to send back to China than the item is worth. However, I did not have to return either item. The shoes are loose fitting but comfortable. The bathing suit is exactly what I expected and wanted. The bathing suit fits perfectly. I do not imagine that either will last for lots of years, but for the price, both are fabulous. It's like buying something at H&M--it can be something for 1 or 2 seasons, a kind of impulse buy with no guilt because the items are so inexpensive. It would be amazing if the company had a US clearing house address for returns; as it stands, if I ever order something else from them, it would be with the expectation that if it didn't fit or I didn't like it, it's money down the drain. But so far, I'm inclined to keep looking at this website.

Very satisfied with my order.sizes were good.shipping was fast.

Ordered 3 tops. 2 were too small after trying on. Immediately returned them and received notice they can only refund half due to stains. Huh?
No wonder prices are so low.

I recived a plastic bag of crap without an itemized merchandise reciept. The clothing sizes were wrong. I even ordered a size larger because I thought I could have them altered but everything was a size 0. I've been in a battle with their customer service and going in circles. Called them but guess what it's a friggn voice mail that you can't leave a message. I had Visa dispute the charges and Thank-you I was able to recoup some money. MAKE SURE NOT TO DELETE ANY CORRESPONDENCE WITH THEM! You will need it.

I ordered 3 swimsuits on May 9. Only 2 of the swimsuits arrived on May 30. I have been trying to contact Modlily for days to ask them where the third swimsuit is. After trying more than 10 times to log into their "inquiries" / "complaints" webpage, I finally gave up and asked them to send me an email for "changing password." They have NEVER sent any "change password" email nor any explanation as to why I am unable to log in. Finally, I managed to find a webpage that supposedly sends them a direct "chat" message telling them I'm missing a swimsuit in my order, and asking them to send tracking information about it. I also uploaded a picture (screen shot) of my order receipt to show them exactly which swimsuit was missing, and proving my order and order number. I sent this same chat message twice -- But they have NEVER RESPONDED. I think this company is a scam. They don't provide any customer service phone number or email address, and they don't answer their "chat" inquiries or provide people a way to log into their complaints and tracking page. Once they receive your money -- good luck -- your inquiries and complaints just fall into a black hole. I will NEVER order anything from Modlily again. I don't recommend them at all. You can get better swimsuits at lower prices on several other websites that are legitimate and actually have a way for customers to reach them and get an answer to inquiries.