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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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The tops were as described and very attractive and they arrived sooner than I expected.
I love the color and design, is very comfortable, the size is perfect
I was given wrong address and was given wrong RMA from the first gal I spoke with! Anusha was wonderful and gave me the correct address and RMA number for a refund! Thanks AnushaCathy Olson
This bathing suit is a 5 star. I could not believe the quality of the material. It gas a built in bra and underwear. I an going to buy another one by another one the price excellent. TY
I received my order quickly and I am very pleased with the quality. Highly recommended.
Ordered the wrong size and May was quick to respond to my ticket request to amend the order... thankyou
Your web site pop ups need to all have an x to get out of them. My problem was because I couldn't get past the pop up
Online chat with Thea was very easy. She was very helpful.
Renee, was great. My parcel arrived as she said it would. Five stars for her.
I had returned 2 dresses, to small, corresponding back a forward. New dresses are on there way. Just in time for hens day and wedding
Thank you for your patience with me.
Renee was excellent in getting back with me and making sure I was satisfied.
Just what I ordered. Swimsuit fit true to size. Will order another one soon.
Had a very frustrating issue withtrying to place an order but Maya took right over and made it so easy and quick and took my frustration right away from
Fabulous customer service experience! Modilly replied to my issue right away, kept in touch and solved the issue, have to say the best on line customer service! Will definitely order from them again, my previous orders were great and I highly recommend them!
I ordered 3 bathing suits, two dresses and two shirts! Everything except the shirts were perfect! Love the dresses, so many compliments! The shirts just didn't look right or fit perfectly so I returned with no problems and money was refunded. I have since ordered 4 more items in the last week!
I had made a mistake with my order and when I noticed it the next day i wanted to cancel and get a refund so I could re submit my order. I had a full refund in my bank account within 48 hours! That is customer service! I re ordered and excited to recieve it. Thank you for the great service Sunshine!
Purchased a couple items for a gift. Didn't think I'd receive package as fast as I did. So when the gift was given for person to try on, 30 days were past.( by 3 days). Bottoms were a size too big ( a little. Hopefully we can wash in hot water and they'll shrink enough).
Was told since it past 30 days I couldn't do anything about it. Which I do understand, but most times they will work with a person.
Oh well. I have ordered again hopefully this will go good as it's for me so can try on asap. So we shall see.
Not only was the pricing amazing! The quality of the products blew me away! I was so pleased I went back and added 4 more swimsuits to my order.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members