From the business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
View all
One With
Orvis
Subset
Midnight Hour
The Rogue + The Wolf
Copper Union
Fair Indigo
Knix
Threads 4 Thought
Tiger Mist
Avenue
Civil Society
Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
I received exactly what I ordered. It took a while to get delivered but I was provided a confirmation and tracking number that made it easy to know when delivery would take place. Product is as described and appears to be good quality. I ordered swimwear and the sizing is true to size. Sizing is a hit or miss for many online shoppers and I like that ModLily offers the 14/16 sizing rather than the 16/18, as the 18 can be rather large. Many sites have sizes that run way too small or way too big. ModLily got it right!
According to my my tracking my purchase has been sitting in one location for 10 days, I asked why but only got my tracking # sent to me.
I'm always very leery to buy anything off of Facebook, but they have such beautiful tops. So I took a leap and bought four tops. They are as beautiful as the pictures. They all fit perfectly. Now I'm hooked and I'm on my fourth order. Don't hesitate, you will love your purchase. Highly recommend!
Love the swimwear I purchased. It's very comfortable and fits really well. Great buy
I ordered a Chrustmas top and lightweight winter top. Took 5 weeks to arrive. Even though they are very nice, I hate waiting that long. One fits oerfect; other is too big. Probably wont order again.
So pleased with how my new swim suit looks and how quickly I received it
Long waiting period on shipping. Missed my party to wear the products. But being oversized they fit me well. Are good quality. And very attractive plus I got free earrings.I would buy more from this company in the future. And i highly recommend it to others..
My order mentioned above, date Nov 16, I never received it. You promised the last date to be receiving it on Nov 30. I am very sad. I paid express shipment. What happen?
Items came in the time frame specified they are great quality and feel good on
Received the three tops I ordered yesterday
Never ordered from this company before and was hoping it wasn't a scam!
To my delight I got my order and I love them all! The fit is good and the color and styles are great
I will order from you again!
I ordered 6 different items and have only received 2
My dress arrived; too large. I wanted to return it, in order to do so, I need to log into my account. The website would not allow me to log in. I had to do a chat with someone in customer service to get the ticket/return started for me. I had to create an account when I placed my order. How can I not have access to it now?
The individual that helped me said that they would expedite my order
Can't review what I haven't received. Still waiting for my order and refund on the items I canceled
Placed an order mid nov buy 2 get 3rd free including top for Xmas party 16th dec, delivery supposed to arrive 6-14 dec.
Kept an eye on site just always said processing no further info given, I contacted on 6th dec to question as I presumed it would have been dispatched but just not updated the tracking to be told one of the tops was on back order so wouldn't be dispatched at all (this was the party top) so I ended up cancelling the whole order. They did process the refund within 24hrs so that was great but would have been helpful if they had let me know as soon as there was an issue with the order so I had more time to make alternative plans
Hangs well, great fall to winter colors and can be worn in San Diego where it never gets cold!
Agent was so helpful and pleasant! She was very quick to help me too! Excellent agent! Thanks again!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members