Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
Very satisfied with everything,love the bathing suit, will order another one
My dress was True to size. I received many compliments. Loved it!
Shopping with Modlily was probably the easiest but yet the hardest thing to do. Easiest, because, well, easy.
Hardest because they have so many beautiful clothes to choose from. If I was to purchase everything that I loved at Modlily, let's just say I would need a bigger closet.
I was apprehensive about buying a swimsuit online. But the experience worked out fine and I will probably buy another one soon. Also, Alice was able to give me assistance and did a very good job.
So very happy with the clothes that I purchased true to size and pretty fast delivery from where it comes from but overall I was very happy
Excellent service driver was lovely who delivered them.
Products are fabulous quality. Once I worked out the sizes as American sizing is different to Australian sizing Very very happy with my 2 new sets. The postage was quicker than expected. Thanks
I have purchased several items from this company in part due to their great clothing. Not only are the clothes stylish they are reasonably priced. Shipping is done in a timely manner. Overall I like shopping ModLily
I am trying to figure out how to return one item that I ordered. The other items fit but this one is too small an I'm having a problem navigating how to return it to you. Please help.
I received excellent service and good attention to my needs in a reasonable amount of time.
I can't thank Emily enough for her excellent service!
She made sure that I got what I was looking for and made sure from start to finish that I had all the information that I needed.
Ordering was very easy. Great selections to choose from. Delivery was done within one week of ordering. Product was great fabric and true to fit. Very pleased with order.
Merci très belle couleur.
ça fait très bien.
Je vais en profiter lors de mon prochain voyage dans le sud
The top ran small. I usually wear an XL with no problems.
I wear a DD and it was small.
Otherwise a very nice suit for the money!
Seem to take a long time for the items to arrive & there was correspondence along the way
When something isn't perfect, this company takes care of it. Impressed with the service.
Placing the order was very easy. Products very good quality and true to size. Would definitely recommend.
Good fit, length is perfect, wide straps a plus! Nice design/fabric
I hoped to get my order from the U.S.,But it is coming from China.too bad the delivery time is more than 30 days.Even on 24 HR Dispatch items.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.