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ModlilyReviews 8,381

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
821
value
469
shipping
480
returns
385
quality
450
This company does not typically respond to reviews
Wisconsin
1 review
0 helpful votes
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Swimsuits
February 20, 2023

I ordered 2 both fit good. One came with a bottom the other one I was able to order just the top. I wish I could have ordered both without the bottom.

Date of experience: February 20, 2023
Canada
1 review
0 helpful votes
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Returns
March 22, 2023

There is no place in Canada to return or exchange my packages. To pay shipping and duty will cost more than purchase

Date of experience: February 20, 2023
Michigan
1 review
1 helpful vote
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Love this site
February 20, 2023

Nervous about buying two swimsuits from this site, having bad experiences with other online stores.and was pleasantly surprised. Suits both fit perfectly and shipping was quick. I will definitely be ordering from them again.

Date of experience: February 20, 2023
Canada
1 review
1 helpful vote
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First time buyer is very pleased
February 20, 2023

Ordered a swim suit on line with Modlily, I'm a first time shopper. I wouldn't normally shop for a bathing suit on line but was having no luck in store shopping. The package arrived on time and I was pleasantly surprised that the suit was exactly what I wanted. The suit was true to the picture on the website. I have since. Ordered another swim suit and 2 gorgeous tops.

Date of experience: February 20, 2023
Florida
1 review
3 helpful votes
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Bathing Suits
February 20, 2023

I have purchased four bathing suits from you. I love everyone of them. The material dries fast, the colors do not fade and they are true to size.

Date of experience: February 20, 2023
Michigan
2 reviews
0 helpful votes
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I received two beautiful tops.
February 20, 2023

Everything I've ordered is beautiful, But, it takes so long to get to me.

Date of experience: February 20, 2023
Canada
1 review
0 helpful votes
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Extremely Satisfied
February 19, 2023

Ordering from Modily is worth the product I have ordered 5 bathing suit I love the product and the workmanship

Date of experience: February 19, 2023
New Zealand
1 review
0 helpful votes
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Delivery
March 21, 2023

Disappointed in delivery.When chasing it up was told to check back in many days.Would like to order more but put off with response.

Date of experience: February 19, 2023
Arkansas
1 review
0 helpful votes
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First experience with Modlily
February 19, 2023

I was pleased with the products I received. I wish that the delivery hadn't taken so long although I did receive my package a few days earlier than expected.

Date of experience: February 19, 2023
Arizona
2 reviews
0 helpful votes
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Awesome
February 18, 2023

The items I ordered were exactly what I ordered and the correct size. They also came very fast.

Date of experience: February 18, 2023
New Jersey
1 review
0 helpful votes
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Order had to be fixed
February 17, 2023

Sunshine fixed my order and was wonderful to work with. Thank you

Date of experience: February 17, 2023
Maryland
1 review
0 helpful votes
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Help with a missing order
February 17, 2023

I ordered fleece leggings in November that never showed up. I emailed your company asking for a replacement or a refund. I really wanted the leggings as I had already purchased these particular leggings in the e past. Alice emailed me back and assured me they are going to resend the leggings. Within a week or so I had my leggings in my mailbox. Thank you Alice for your exemplary customer service

Debbie Cruz

Date of experience: February 17, 2023
Canada
1 review
0 helpful votes
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Exchange
February 17, 2023

I was very impressed with how quickly my returned merchandise was processed, exchanged & resent to me. The communication between myself and Renee during this process was unbelievable. She kept me informed of what was happening with my order the whole time. Kudos to you Renee, keep up the good work! One Happy Customer. J. Smith. Ontario, Canada

Date of experience: February 17, 2023
Canada
1 review
0 helpful votes
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Swimsuit
February 17, 2023

Delivery was fast. Ordered a medium and it was true to size. Very flattering on. Definitely will order again from company.

Date of experience: February 17, 2023
Idaho
1 review
0 helpful votes
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Timely & beautiful
February 17, 2023

I was leery of ordering from ModLily, but am SO glad I did! Not only did I find the perfect wedding dress for me, it was delivered in a timely fashion and fits beautifully!
Will I order again? Most definitely!

Date of experience: February 17, 2023
Alabama
1 review
1 helpful vote
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Ok
March 19, 2023

I've ordered from this site before and was satisfied, however this time they were not able to fill the order so I'm a little disappointed. I know things happen so it's ok. Now just waiting to see how long it takes them to refund me!

Date of experience: February 17, 2023
Michigan
1 review
3 helpful votes
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Surprisingly delightful
February 17, 2023

For an old gal who likes to go for a swim, I'm happy to report that the feminine bathing suits that cover my middle are a delight. Haven't tried them in the water yet. I wear a black sports bra underneath for more support and it goes well with the suits I purchased. Especially like the spandex shorts (the longer ones that go down the thigh) which will be great for cycling. Delivery was quick.

Date of experience: February 17, 2023
Florida
1 review
0 helpful votes
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Great fit
February 17, 2023

My experience was good until I tried to do this survey and I had to do many I am not a Robots to move forward with the survey!

Date of experience: February 17, 2023
California
1 review
0 helpful votes
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Not received
February 17, 2023

All products were too large so have not received two of the three to come sometime in the next month. Disappointed in not able to receive the third item as it is sold out.

Date of experience: February 17, 2023
Canada
1 review
0 helpful votes
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Melo Review
February 17, 2023

So far I am impressed with your company, I like your products, they seem to be good quality and my experience with Modlily has been great so far. I would recommend this to anybody...

Date of experience: February 17, 2023