From the business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
My refund was dealt with quickly and great communication
Great quality fits perfect. Came in time for our vacation.
Customer service, shipping very good. I kept the tankini top but returned the swim shorts because they were too short for me. I had to pay to ship the swim shorts back so that took half my refund.
I ordered 4 items and found out one was discontinued. The money was immediately credited to my account. The 3 items I received are of great quality and I like them. I would suggest ordering up a size. Im happy I did because they fit like my normal size would fit. Will order from Modlilyagain
I ordered a bathing suit over a month ago and they still have not even sent it yet. Wanting it for a holiday I am leaving on in a week.
Found the ordering process to be very simple, I was kept updated with regards to shipping, processing etc.through the entire order. Items were received earlier than expected and seem to be great quality. I was so impressed I placed another order a week later, here's hoping these items arrive early as well.
First time shopper with Modlily and I was very pleased with the quality/fit of the bathing suits I had ordered as well as the one I had to return. Will definitely order again!
Beautiful top. I caution the buyer to order up a size for a better fit.
My order was lost with the carrier. Modlily looked into it, communicated with the carrier and me, finally located my order and got it moving. The late arrival had nothing to do with Modlily, in fact, Modily fixed the issue for me. I am now wearing my purchase and getting many compliments on it.
I did a review of three dresses I purchased - I mentioned that I was disappointed that one was patterned on front but had plain black back - took away from the dress in my opinion but it was as advertised - the pics showed black back but I my haste I missed that so no fault of Modlily - they contacted me with concern the dress was not as advertised but I advised that the dress was infact as advertised but could be so much better with pattern on front and back. Customer service responses were quick.
I love all the stuff I get from Modlily it all fits so good and the material on the jumpers are so soft and warm, the only thing I would say on the negative side is everything is so long, it would be nice if you did a petite size on the clothes as well s the tights, the sleeves and the body on the tops and jumpers are long.
Renee was especially helpful in expediting any concerns or questions
I love the products I've purchased I'm just trying to be patience with the long wait. Everything was true to fit.
Thank you,
Rochelle
I ordered a two piece Tankini and very happy with purchase. Package arrived on the date they said. I am 5' tall, weight 135 and ordered the medium top and large bottom; both fit perfectly. I also ordered a set of earrings and a necklace which were also just as I was hoping for.
Among the $145+ spent, I bought a swim dress w/swim shorts set. The set—at least the shorts— is definitely USED. Hygienic liner not in place on crotch but crumpled up and stuck inside shorts. Tags cut out. Defective hem on leg— just what we want: fluffy black strings hanging out of used shorts, right in the crotch area.:-/ Not that I will try them on—GROSS! Who knows if they even match the size of the top "swim dress." As if the bait & switch were not enough, they want to charge me $9.99 to return the items— all of which are of shoddy construction. They can kiss my *! I WILL NEVER BUY ANYTHING FROM THIS SHADY COMPANY AGAIN! See my pics and judge for yourself. If a deal looks too good to be true, it is too good to be true!
I called after placing order to see if I could cancel because delivery date was after I was leaving for vacation. The customer service representative said she could only put a rush on the order. The order ended up coming in on time. The tankini tops and bottom fit perfect and are very flattering.
Every purchase I've made has been as described and I've got lots of wear out of all of them
Everything was great fit good and material was good will order again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members