Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,994 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
They have wonderful items at great prices. I have been happy with everything I have purchased. What you see is what you get. I can't stop looking at it, will be buying more. Price was great and sevice was wonderful.
I placed an order and realized I wouldn't receive it when I needed it. I asked to cancel my order and they did it immediately. Very pleased with their Customer Service. I would definitely buy from them again.
Perfect website. I fell in love with this dress since saw it on the site. Based on the review I read I was hesitant to purchase it, but it was the best decision I ever made. It's not as see through as I thought so i was able to wear it with a normal VS black undie. It's my favorite summer maxi dress and I wore as much as I could during the summer.
When I received the pkg of 3 orders of swimwear I was shocked to see the package had been cut from top to bottom and a huge label had been stuck over the cut opening of the shipping bag to hold it together. The label had my house # written on it. (?) one of the swimming suits had been damaged from the cutting device.
I was a bit skeptical when I ordered this dress. I read the reviews and decided to order it and if it didn't work, I would simply return it. I got the dress on Friday and wore it to a friend's wedding the next day. The fit was perfect. I ordered a medium (8/10), I am almost 5'7" and weigh about 150. It was the perfect length. The top part was a little see thru, but I wore a nude color cami underneath. It worked out perfect. I would order again and recommend this to others!
This poses a problem for me. I am a 34D cup but have a small bottom. I need medium or small bottoms but a large or extra large top. I will have to return my suit for a full refund. If I order in a size large the bottoms will be too big. Its a shame, cause the material appears to be good Quality.
At first I was pretty sceptical about Modlily since I had never heard of it before, but I ordered a black dress from there website. After receiving the order confirmation email, it took about 6 days to get here! I was so pleased that it had arrived! The dress fits PERFECTLY, the quality is good and now I am wearing the dress to prom!
I ordered two bathing suits, shirt and jewelry. One of the bathing suits isn't even sewn on the seam. I am 5'5 and i weigh 135 I ordered a size XL shirt and it is tight. The shirt is a pretty shirt, I seriously could have bought nicer earrings at a dollar store. My order number is M**************
I ordered 3 shirts from this company. Two were extremely small and one was the COMPLETELY wrong item. They came in two shipments and took forever. When the first order came it was too small. I tried to contact Modilily but their site was down. Received the third item and finally was able to submit a return ticket. They refused the first two items stating it had been over 30 days, it was 31 days and only because their site was down TWICE! The second shipment was given a return label and now they refuse to refund because they say it was stained and was the wrong item. Yes it was the wrong item and NO it was not stained. The reason I returned it is because it was the wrong item. It was never worn and was placed immediately back in the packaging so there is no chance it was stained. Terrible quality, terrible customer service and a complete rip-off.
Wanted to exchange a couple of items. The exchange website is not the best... I had to chat to get a clearer understanding of how to proceed with the exchange. The one I talked with was Oviya, she was very helpful, but just a little hard to understand due to the language barrier, but we finally worked it all out. She did her best to help me understand, and I appreciate her patience with me.
I have ordered many items from this shop, dresses and jewelries. Overall I am very pleased with the quality of the items. The shipping time is reasonable and the prices are quite reasonable too. Overall I am delighted to order from this site.
I only received part of my order. Emily was willing to ship my remaining items asap. I needed it in a few days & since it wouldnt arrive at the time, i wanted to cancel it. With no hesitaton, Emily took care of it. I was pleased how quick & easy this online chat process was.
I am a bit concerned with some reviews of other people and I placed my order today and I hope it's not fake and I hope I do deliver my order to my billing address that I sent to you today. Hope you understand me
Purchased bikinis and double checked the measurements according to modlilys wonderful sizing guide purchased the 2 XL as by the measurements the togs would actuall be to big, received my parcel and honesty would be lucky to fit a small 10 yr old.Not happy Jan, please buyer beware very.
I love it! Just as the picture. Good fabric and its not short! It covers what it should and I gotten the size just as usual and fits me well. Still the difference isnt too bad and I love how it looks!
I was DEFINATELY expecting the worst after reading the reviews and what some friends had told me from their experience ordering from rosegal and modlily. I loved the black crochet-like one piece they were advertising on Facebook so much though that I went for it and ordered it ($22 loss wasn't gonna be the end of the world if it was awful). First off after reading how long some orders took I was shocked when it came in ten days! From China, not too shabby! Secondly I already had been told the sizes run smalllllll, I'm petite (5,4") but very large in the chest (DDD34), so I said better safe than sorry and got an XL. It's fits nearly perfect, the chest area still is pretty small, some boob spillage, but nothing too much. It is nicely made and cut. Very comfortable. I would just recommend to buy a size or two up!
Modlily is just like Rosegal, SammyDress, etc... their website shows you pictures of beautiful clothing but what you get is garbage. I ordered a swimsuit... it took forever to arrive and what I got was falling apart and made out of a stiff polyester fabric - not swimsuit fabric. And the fit was horrendous! Then when I contacted the company they first insisted that if I didn't like the suit I could give it to someone else who would "appreciate it" - huh!?!? Then they wanted pictures: I lsent/uploaded pictures 3 times - but then the photos would magically disappear. I insisted on a refund - they were only going to give me $6.00 back. After over month of haggling with them, I finally remembered I'd used Paypal to puchase the suit and, after some more back-and-forth, Paypal got me a full refund.
I appreciate my question was answered pomptly and explanation was given courteously. I will endeavor to read the coupon details more clearly. Thank you for the discount given and I will certainly recommend you!
I purchased an item in Dec of 2016. I checked my paypal charges in March. Showing charges from Modliliy. I emailed Modliliy that i never received an item from them, They said it was delivered in March 26,2017. After 3 mos they delivered and it was left in my front door they said. After 3 mos. Who knows who could have gotten it. They won't refund my money for the very long delay and to think I never get the item. Do not order to this company, They are unreliable, don't care how long it takes for the delivery as long as they get your money. They told me they spend money for the shipping so they won't refund.
Modlily's clothes are made for real size women. They have a whole selection of tops that are kind to your figure!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards