My experience with your company for purchasing is great. Your refund is not good at all. Not if you pay with After pay, I've not received my full refund yet. I will pay with a credit card from this point on.

This was 1 of 3 tops I ordered for my wife for Christmas. Using Modily's Size Chart, I ordered Large. They took over a month to arrive. When my wife tried them on, one item didn't fit well at all. I reached out to Modily and they told me to return it by completing the online return form. When I was completing the return, it mentioned that I would be charged $10. This is unexceptionable since the poor cut and size should not be at my expense. Modily wouldn't wave the fee. I also need to mention that there was supposed to be 2 special gifts included but I never received any. My wife and I are very disappointed with Modily and will never purchase anything from them again and would strongly advise buyers beware.

My order was placed on November 10,2023. Received part of the order before Thanksgiving. However the rest of the order was delayed because of customs received the rest of the order 28 December. Two items were for Christmas too late unhappy about the delivery you are.

I placed an order over a month ago. After receiving the package 3 weeks later; the size was incorrect. It took nearly a month for them to provide me with a return address. I had to get very hostile with them and threaten to contact my attorney. They will expect for you to pay your own return postage or they will say keep the items and re-order the right size. What is the right size? You are only going to receive 60% of value of your return. A complete ripoff...

I purchased many products from Modlily and Modlily dress is my favorite dress. I just received my sixth dress this summer. Wore this dress in Blue to a wedding and received tons of complaints, it's beautiful and comfortable. Stunning dress - I love everything about it.

I just received my first order of shirts. They took a very long time, but were worth the wait. They are very well made and exactly as pictured.

I just recieved the order that I return due to size error on my wife s part and we just reved the new order that fits like a glove.My wife is very satisfy and will be ordering again.Thanks for the honest good service.Clarisse

I ordered 2 swim suits on 3/15/22 After tracking the package for 3 months & communicating by email. I was informed I could not cancel the order. Went on vacation & had to buy 2 swim suits. I finally received the swim suits at the end of June. I proceeded to follow the instructions to return the suits & never received return instructions. I had 30 days to return & started the procedure 1 day after I received the swim suits. Now it is almost 30 days later & I still have not received return info. I now have 2 swim suits that I don't need & what's worse is they are too big. I will never use this company again. They are very unreliable & can you can only communicate by email, which they don't respond to.

This is the second time I have ordered from this company and thought the poor customer service from the first order was just a fluke but it wasn't. Ordered item Oct. 16 and they still have not shipped it (3 wks. Later) but, of course, the payment went through my bank immediately. They do not give a tracking number. There customer service is one of those "big circles" with the "we would like to help you but..." Looked at the email confirmation and it says to expect the item between 11/13-11/29. What? Over a month? This is a company that is all about the company, not the consumer.