About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
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Reviews Summary
Modlily has a rating of 4.5 stars from 8,003 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
The quality of the items is awful - - nothing like in the picture. The items took forever to arrive though I paid for expedited shipping. Now, it is impossible to process the return. I keep getting failure notices. I wish I saw these reviews before I bought this crap.
I failed to update my address. Package went to the wrong address. Modlily immediately fixed the problem and now all is good.
Good quality and it came true to size. I will definitely order again.
I waited till the last minute to shop for vacation clothes. ModLily had most everything I wanted in stock. The selection was great. Everything was delivered promptly and in time for my trip and the best thing was everything fit.
I was not pleased with my purchase. The quality of the material was not good. The picture was beautiful online, but in actuality, the real thing looked nothing like the picture. Not your fault, I take the blame because I had misgivings initially about ordering online. Thank you!
Customer service was great, reply was almost instant. Clothing was not sized right, I brought 2 pair of swimmers in different styles and the first pair feel like you are going to break the stitching and ruin them and top is overly tight (and I am only a b cup). The second pair are lovely and also not much stretch in them.
I also brought a pair of xl pants and they don't fit either and I gave them to a size 10 friend and they won't go past her thighs. I won't be buying from Modlilly again, sorry.
Decided to try out something different and I'm really surprised I liked this maxi. I'm 4'11 and really petite and it elongated my body and I just have to get it hemmed of course. Really happy I made the purchase!
Bought 3 dresses from here. Very happy with my purchases. Everything fitted perfectly all quite smart!. Was very happy with the delivery as well, received my purchases at no time at all. Will definitely buy again from here.
Placed an online order, when the order was placed an old address was showing. I immediately cancelled the order but let them know why and provided a correct address! The made the change immediately and the order was shipped in less than 12 hours from my request! Awesome service, very responsive, happy to do business with them!
I looked everywhere online and in retail stores but couldn't find any dresses I truly liked liked. But the Modlily dresses called to me and I ordered five!
I was thrilled when I received the dress ahead of schedule. It was perfect for the event I was attending and I received many compliments. For the price, this is one of the best deals I have ever gotten. The dress will last a long time. It is not cheaply made and the craftsmanship is excellent. I am so glad I went to for Website this purchase.
I ordered a swimsuit on July 14 and received it on August 7. It was stuffed into a plastic bag and was soaking wet. Not just damp, soaking wet and smelled. I will never order anything from this company again.
I received the bathing suit I ordered and it fits perfectly; I love the way it looks. It's well made and it was delivered in a timely manner. It's the style I have been looking for, to cover my tummy!
I made a purchase and when I was concerned about the delivery I received very informative and immediate customer service from Alice. Also, as it turns out, the delivery was on time and it was my mistake. Thank you Alice
Beautiful dress for the price. I bought it to take on vacation this summer as I need a dress that is nice enough to wear to dinner, but won't take up a lot of space in the suitcase and this fit those requirements. The print design isn't as "crisp" as it looks in the photo, but it's still beautiful. Note that the skirt does not wrap, only the top. It does not come with a belt, even though the description says it does. It runs a tiny bit small;
I returned a swimsuit the day after I received it, because it didn't fit. In return, for spending more than $38.00, I received a coupon, good for $5.00, if I spent more than $79.00 more!
Don't ever shop this site or try to return to this site! Also merchandise is very inferior quality!
I was not happy with the front zipper. Was uncomfortable. The suit fit when I tried it on but when I wore in the hot tub it seemed to get bigger on me.Of course because I wore it,it can not be returned
I ordered two swimsuits from here. I had a great experience! They came in less time than I thought. I had heard that they ran small I ordered a size up and they are a little to big. I will definitely order from here again!
It took 19 days to get here. It's not great. Cute but the material is weird. The group has no phone. The Modliyl.com has a terrible customer service. If you wanted to rerun anything it would be a nightmare.
It takes forever to get an item. Not customer service they just take your money.
I ordered the "sweatshirt" (not a sweatshirt at all) 100% cotton (not polyester) and when the size is not true to form I wanted to return fir another size, no contact information, no return information and was sent from Asia. It's a scam, fraud whatever. BBB needs to look into this. They are criminal
I called after placing order to see if I could cancel because delivery date was after I was leaving for vacation. The customer service representative said she could only put a rush on the order. The order ended up coming in on time. The tankini tops and bottom fit perfect and are very flattering.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi，Barbara A.
Sorry for the inconvenience.
Can you tell me your order number?
I will give you a solution.
Looking forward to your reply.
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Modlily