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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Reviews Summary

Modlily has a rating of 4.5 stars from 8,012 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
813
value
466
shipping
477
returns
382
quality
447
This company responds to reviews on average within 5 days
GB
1 review
0 helpful votes
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Delighted with goods
May 9, 2022

I was upset at delay of delivering my goods but I was delighted with them when I got them. The quality, price & size were just right. I have bought again but hope there is no delay because they're for my holiday in June 8th

Date of experience: May 9, 2022
California
1 review
0 helpful votes
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There is no reason for me to not love it.
April 12, 2017

Modlily is a good fashion clothing website. I like this online store very much. The clothes are so pretty and the size is perfect. Good quality, excellent price. I will order more clothes in Modlily in the future.

Date of experience: April 12, 2017
New York
1 review
0 helpful votes
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Awesome finds
February 28, 2018

I was hesitant, but everything I purchased was just perfect. I will be ordering again for sure. I am so happy with everything I purchased. Way better than the department stores and such an amazing selection Very Happy

Date of experience: February 27, 2018
Japan
1 review
0 helpful votes
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5 stars
June 22, 2016

I am very pleased with the outfits I ordered from this company. My experience with them was extremely pleasant. I actually received my order the day before I expected it and I was pleasantly surprised with the quality of the outfits. Since the price was so good, I was concerned that the quality might not be real good but fortunately the quality is great! A Definite 5 stars in my experience.

Date of experience: June 22, 2016
Kentucky
2 reviews
0 helpful votes
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Excellent
June 19, 2017

Excellent customer service, there was a slight hiccup with their online ordering and I couldn't get my order placed. I called and they apologized profusely and gave me a discount off my order, which I had not expected. So I feel good about this Modlily.

Date of experience: June 16, 2017
Minnesota
1 review
0 helpful votes
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S L O W!
April 3, 2023

My first order arrived in 2 weeks - relatively slow, I thought. My second order still hasn't arrived after 4 weeks. I checked the order to be sure I had submitted it correctly. I had, but it had not yet been acknowledged. I clicked the "Where is my order" button and, after several days, it is still listed as being processed. I will be grateful to receive the items someday. Order #**************

Date of experience: March 4, 2023
New Jersey
4 reviews
0 helpful votes
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Very helpful and quick to attend to my needs
August 11, 2022

I thought Emilie did a great job! I really appreciated that she came on quickly and was able to find my order right away; showing me exactly what I ordered. I found two charges on my credit card and although she was not able to resolve or tell me why, she was still attentive and responsive. I appreciated that.

Date of experience: August 11, 2022
Canada
1 review
1 helpful vote
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My first order, one pantsuit and one dress. Material felt cheap and seam of bust wasn't right. Order was 104$, getting 86$ back but also had to pay to ship back 26$. So really, getting 60$ back. Cost me 44$ to try on two outfits.

Date of experience: January 5, 2023
California
1 review
0 helpful votes
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Great Lightweight dress
June 16, 2016

This dress is a slinky jersey material, that hugs your curves while being figure comfortable. The only note is that it is a bit thin, and because much of the dress is white, a slip may be required. I do not wear one, but I have to choose the color and lay of my undergarments very carefully when I wear this dres to be able to get away with not wearing a slip.

Date of experience: June 16, 2016
Tennessee
1 review
0 helpful votes
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Customer service was very good
May 30, 2022

I bought a swimsuit to take to Panama City and it was too small. I sent it back and ordered a larger size. My tracking showed it was shipped but just sat in one location for over a week and time for me to leave for vacation was fast approaching. I contacted customer service and explained that if I didn't get it on time I would be returning it. They contacted the shipping outlet and I received it the Friday before I left so I was very pleased.

Date of experience: May 30, 2022
Canada
1 review
0 helpful votes
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Fit perfit
July 15, 2024

Love the colour,my dress fit perfit and I don't need to hem it at all and the dress so very comfortable

Date of experience: July 15, 2024
North Carolina
1 review
0 helpful votes
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Nice selection of shirts & blouses. Colors are very true to pictures.

Date of experience: August 5, 2024
Arizona
1 review
0 helpful votes
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Affordable!
June 24, 2017

I always shop here! There are so many options to choose from and it is so affordable! It amazes me how great the quality is for the price I'm paying! Me and my friends love shopping here! The size is perfect for me( it's asian size so it is maybe running little small). The color just like the picture. I love it.

Date of experience: June 23, 2017
Georgia
1 review
0 helpful votes
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Excellent quality!
August 5, 2024

Very impressed with the quality and price. Will definitely make future purchases.

Date of experience: August 5, 2024
New Jersey
1 review
0 helpful votes
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Great quality!
August 5, 2024

These swimsuits are amazing n true to size! I've been happy with every purchase

Date of experience: August 5, 2024
GB
1 review
0 helpful votes
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The shipping is fast.
August 20, 2016

The shipping is fast and i received this site in 5 days. I wore it the other day and the fabric is cool. I like the fact that it over laps and fits bigger. But the package was delicate when I received it. I am reluctant to take apart it if I can. After I open it, I definitely know it is so suitable for me. Love it and will come again.

Date of experience: July 19, 2016
Mississippi
2 reviews
0 helpful votes
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Takes too long to get items.
April 15, 2023

In checking tracking for 2 orders, they show I will not received them until middle or late April. If they are not here before 3rd week in May, i will be greatly upset. I need these clothes for vacation, especially the swimsuits.

Date of experience: March 16, 2023
Florida
1 review
4 helpful votes
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They took my money and I am unable to get any information on my order. I read reviews for the product on their web site and all seamed good. But now after spending hours trying to get information, I am reading review on this website and learning that it is a company in China. I ordered once from Zully who is also a company in China, and the size large shirt could not have fit a small child. I was not even able to get it over my head. I too was not able to return because of the cost and restocking fees. I guess I have lost my money again.

Date of experience: January 7, 2017
Illinois
1 review
5 helpful votes
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Never order from here!
January 16, 2017

You send your hard earned money, they take forever (3 months) to send you a very cheap imitation (halloween costume polyester rather than linnen) of what they advertised. In the wrong size. Then they make it difficult and expensive to return the item, and offer you a paltry refund to "save you the trouble." SCAM!

Date of experience: January 16, 2017
Canada
1 review
2 helpful votes
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I am a 36C and could BARELY squish my boobs into the shirts and dresses I ordered. They fit everywhere else (stomach, hips, etc.) but not my chest. I could barely breathe let alone move around. I have never had this problem before in-store or online so it was very strange to me.

I submitted my order on January 31. I got a notification that they had shipped it on February 24. It arrived to me in Canada on March 7.

But the order was correct so yay?

Date of experience: March 11, 2016