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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Reviews Summary

Modlily has a rating of 4.5 stars from 8,012 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
813
value
466
shipping
477
returns
382
quality
447
This company does not typically respond to reviews
GB
1 review
2 helpful votes
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Adorable swimsuit
July 22, 2016

I received a cute and quality swimsuit from this company quickly. I had some trouble with the sizing and they fixed the situation professionally and promptly. Overall, I was very pleased with their products and service!

Date of experience: July 21, 2016
Texas
2 reviews
27 helpful votes
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I ordered 2 bathingsuits that were suppose to have been shipped in 24 hours. I do not have them nor have I heard from Modlily. I cannot reach anyone to discuss this. If this is a fraud company, why are they able to continue to post their website!

Date of experience: March 9, 2016
California
1 review
11 helpful votes
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Beware of Modlily
December 3, 2016

I highly recommend AVOIDING MODLILY. I ordered 4 items, costing $113. They charged my credit card right away, but it took a month for the items to get here. I liked 2 of the items. The other 2 were unflattering, so I wanted to return them. The site claims EASY RETURNS, but Modlily said the shipping would be too costly and suggested I just keep the items and offered me a 20% discount. That's $22 to just keep the clothes... and I just suck up the other $44 I paid. Boy, that was an expensive mistake. It would have been a much better bargain to go to the store and pay full price for something I could try on.

Date of experience: December 3, 2016
California
1 review
0 helpful votes
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Gorgeous!
July 21, 2016

This dress is perfect for this weather. Its light and cool material is very comfortable to wear and not be miserably hot. It does accent the curves very well. I love it and would love to find dresses that fit as well as this one. I highly recommend it!

Date of experience: June 19, 2016
Arizona
1 review
0 helpful votes
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Very Helpful
March 7, 2022

I recently placed an order and the address was in question and they made sure that it was correct - and were very thoughtful and kind to ensure the proper mailing instructions. I appreciated it so much.

Date of experience: March 7, 2022
Tennessee
2 reviews
0 helpful votes
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Love everything
June 3, 2024

I absolutely love everything I order from ModLily! The colors are so bright and pretty. The fabric is wonderful and everything I've ordered is true to size and very flattering!

Date of experience: June 3, 2024
Wisconsin
1 review
0 helpful votes
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Swimsuit
April 11, 2022

I ordered a two piece swim suit! The top was too big. I sent back and exchanged for a smaller size and everything went well. The two piece suit is well made and lovely. Their sizes seem to be true to size! Very pleasant experience!

Date of experience: April 11, 2022
New York
1 review
1 helpful vote
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Its cute
September 20, 2017

This outfit look quite stylish. Makes for a great fall dress. Very cute and flattering. I usually wear a small or medium, and I got the medium; it fits perfectly. I wear as a dress the fabric is good quality, Thick quality material. Especially for the price. Definitely recommend this dress!

Date of experience: September 20, 2017
Washington
1 review
0 helpful votes
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Swim shorts
March 24, 2023

The color of the swim shorts dose not match the swim top from my previous order. The shorts are much too dark. I need to return swim short for a pair that will match swim top I bought. Can you please help me? Thank you.

Date of experience: February 22, 2023
Japan
1 review
0 helpful votes
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Its cute
July 25, 2016

This outfit look quite stylish. Makes for a great fall dress. Very cute and flattering. I usually wear a small or medium, and I got the medium; it fits perfectly. I wear as a dress the fabric is good quality, Thick quality material. Especially for the price. Definitely recommend this dress!

Date of experience: June 23, 2016
Ohio
1 review
3 helpful votes
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I placed an order February 26,2018 and now its March 20,2018 and I still have not received my order. I was told processing takes 4-10 days and shipment 7-10 days. I leave for vacation Friday March 23,2018 and I dont have a swimsuit to take.

Date of experience: March 20, 2018
Tennessee
1 review
0 helpful votes
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Hide that tummy!
September 10, 2022

I bought 3 bathing suits to go to the beach recently. I was not happy about my new "tire" around my waist. These bathing suits are so flattering. The colors are beautiful and I felt pretty at the beach. The quality is good as I have washed the suits several times.

Date of experience: September 10, 2022
Iowa
1 review
5 helpful votes
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Don't buy from them
July 28, 2018

I ordered swimwear from them. It came in timely fashion considereing coming from china. I had my doubts on ordering from a company overseas. I wish I would have searched further for and found all the negative reviews. The quality of the swimwear was only mediocre. The sizing is all wrong. I was able to contact them through their ticket system without too much difficulty but I have never dealt with the likes of their customer service. After reading all the reviews of all the problems customers have encounterd, I took an 80% refund of my $ and settled on a lesson hard learned. I now have 3 suits that are absolutely worthless to me. I don; t know what possessed me in the first place, I hate buying clothes online but this was the worst.

Date of experience: July 28, 2018
Germany
1 review
1 helpful vote
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Good Service
June 22, 2017

I am always satisfied with the service before making a purchase or after making a purchase. The online customer service staff respond to my question quickly and answer all my questions clearly, which is helpful for my shopping. Thank you for the great customer service.

Date of experience: June 22, 2017
Texas
1 review
1 helpful vote
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Perfect fit on 1st try
February 4, 2022

I had bought a 2 piece swimsuit a few yrs ago from here that I absolutely love. Unfortunately/fortunately I wore it soich I wore out the bottoms, lol. I was hoping to replace them, but the color is no longer available and all the available colors didnt match the solid top at all. I ended up with a new suit and it was the perfect fit in the 1st try, which has never happened to me before in my life and I'm thrilled

Date of experience: February 4, 2022
Georgia
4 reviews
0 helpful votes
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Gorgeous
October 21, 2021

Sweater is so pretty, great quality, fits perfectly! I'm 5'1 and weigh 124, ordered a small. I love Modlily, shoped with them over the years, they have sweaters and tops, you don't see in stores, which I love, I advise to order up one size, runs alittle small in their sweaters and tops! You won't be sorry ordering from Modlily!

Date of experience: October 21, 2021
Kentucky
1 review
0 helpful votes
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Returning a bathing suit
May 25, 2023

It has taken me two years to get this issue resolved. As soon as I received the bathing suit and realized it was the wrong size I returned and kept having to talk to someone and get a different ticket number. Finally it was resolved and I had to pay a extra 11.00 to finally get my bathing suit after two years.

Date of experience: April 25, 2023
Minnesota
1 review
0 helpful votes
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Great Jumpsuit
September 10, 2022

I bought this jumpsuit in Yellow, I got a 2xl because I'm tall, and it arrived today and its awesome! I LOVE IT!. I'm 5'11 and skeptical of jumpsuits b/c of my height, but as you can see its almost too long, but the rest fits well. I'd not want to go down a size or it might be too tight in the length.
I'm not sure how I'll be able to zip it on my own, but I'll figure it out.
I bought this for a cruise, and its really elegant looking. I always worry when buying online from sites like these b/c the clothes never arrive looking like they do online, but in this instance it looks exactly like it!
I didnt realize there was an arm hole in the sleeves, so make sure you put your arm through that when putting on.
So go ahead and buy it:-)
It did take about a month to get it after I ordered it, so keep that in mind.
Otherwise, very pleased.

+3
Date of experience: September 10, 2022
Canada
1 review
0 helpful votes
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I had ordered doubles by accident and the wrong I size. I was assisted on the returned and very quick deposit in my account. On ordering the correct size again I got assistance. I love my experience with Modlily and the product. I have ordered five tops and am very satisfied

Date of experience: January 10, 2022
Oklahoma
1 review
0 helpful votes
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ABSOLUTE
April 10, 2023

Absolutely honest and dependable company. I have ordered lots and it always arrives quickly and as described. I have also had a few returns/exchanges and they are very prompt and courteous to respond.

Date of experience: April 10, 2023